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Privacy Privacy Practices for Website Visitors, Leads, Customers, and Service Users This policy explains how Press Monitor collects, uses, stores, secures, and discloses information in connection with the website, customer accounts, subscriptions, support, alerts, APIs, and related services. Personal data types Contact details, billing information, account data, support interactions, technical logs, and service usage data. Why we use data To operate services, authenticate users, deliver support, improve products, maintain security, meet legal obligations, and communicate service updates. Disclosure standard We do not sell personal information; we disclose it only where needed for service delivery, legal compliance, security, or approved business operations. Information We Collect We may collect information you provide directly, including name, company, email address, phone number, billing details, support requests, and other information submitted through forms, demos, subscriptions, or correspondence. We may automatically collect technical and usage information such as IP address, browser type, device information, authentication events, session logs, API usage, alert activity, referrer data, and operational telemetry. We may also receive information from resellers, payment providers, identity providers, analytics providers, integration partners, or publicly available sources where relevant to service delivery or account administration. How We Use Information We use information to provide and improve the website and services, provision accounts, process payments, respond to support requests, secure systems, investigate misuse, and communicate operational or commercial updates. We may use aggregated or de-identified information for analytics, service planning, training, quality control, and product development. We may use contact information to send transactional notices, security notices, contract notices, billing notices, and product communications, subject to applicable law and your communication preferences. Cookies, Logs, and Similar Technologies We use cookies, tokens, local storage, session identifiers, logs, and related technologies to authenticate users, maintain sessions, remember preferences, measure site performance, and protect against fraud or misuse. You can adjust browser settings to manage cookies, but some website or service features may not function correctly if required cookies are blocked. Operational and security logs may be retained for troubleshooting, abuse prevention, compliance, and audit purposes. Disclosure and Transfers We may disclose information to service providers, hosting providers, analytics providers, payment processors, customer support tools, legal advisors, auditors, or affiliated entities where reasonably necessary to operate the business or deliver services. We may disclose information when required by law, court order, regulatory request, law enforcement request, or to protect rights, property, users, systems, or public safety. Where data is transferred across jurisdictions, we take commercially reasonable steps to protect it under appropriate contractual, organizational, or technical safeguards. Security and Retention We use commercially reasonable administrative, technical, and organizational safeguards to protect information. No system or transmission method is completely secure, and we do not guarantee absolute security. We retain information for as long as reasonably necessary for service delivery, contract administration, dispute resolution, security, legal compliance, and legitimate business purposes. When retention is no longer required, information may be deleted, aggregated, or de-identified, subject to backup, archival, or legal obligations. Your Choices and Contact Subject to applicable law, you may request access, correction, deletion, or restriction of certain personal information, or object to certain processing activities. Marketing communications may include unsubscribe options, but we may still send service, legal, security, or billing communications where necessary. Privacy requests and legal notices can be sent through the contact channels listed on the website. We may need to verify identity before acting on a request. Legal Jurisdiction Reference Any legal matter relating to this Privacy Policy is subject to the governing law and forum terms stated in the Terms and Conditions. Unless mandatory law requires otherwise, legal proceedings will be brought in Toronto, Ontario, Canada in the name of Press Monitor Inc. Related Policy Pages Refund and Cancellation Policy Review this related policy page. Shipping and Delivery Review this related policy page. Terms and Conditions Review this related policy page. Privacy Policy Review this related policy page. Legal Notice These pages provide general website and service terms for Press Monitor. They are not legal advice to any visitor or customer and may be supplemented by order forms, marketplace terms, or signed commercial agreements. Chat with us