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Privacy policy
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https://www.tenzai.com/privacy-policy
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Privacy Policy
Last updated: February 2026
1. Introduction
Tenzai Inc. (“Tenzai”, "Company", "we", "our", "us") is committed to protecting the privacy and security of personal data which we define as any information relating to an identified or identifiable individual (“Personal Data”).
This Privacy Policy explains how we collect, use, store, and protect Personal Data when providing our security testing and pentesting products and services (together the “Services”).
2. Policy Updates
We may update this Privacy Policy at any time. We will notify you in advance of any material changes affecting your rights or processing activities, seeking your consent where legally required. Non-material updates will be posted with a revised 'Last updated' date; your continued use of our Services constitutes acknowledgment of these changes.
3. Scope
This policy applies to:
Users of our Services
Customer representatives and authorized users
Visitors to our website
Personal data processed in connection with our pentesting platform
4. Information We Collect and Methods of
Collection
The following table describes the categories of Personal Data we collect and the specific methods used to obtain it. We only collect data that is strictly necessary for the provision of our Services.
Category
Specific Data
Method of Collection
Identifiers
First and last name, email address, job title.
Directly from You: When you register, update your profile, or contact support.
System & Security Logs
IP addresses, timestamps, access logs, and security event data.
System Logs: Captured automatically in real-time to monitor platform stability and prevent unauthorized access.
Cookie & Tracking Data
Session IDs, device type, browser settings, and unique cookie identifiers.
Automated Technologies: Collected via cookies to remember preferences and analyze performance. See our Cookie Policy.
Customer Data
Information provided for pentesting and security audits.
Directly from You: When you use platform features or upload project specs.
Subscription Data
Email addresses for research updates.
Submissions: When you sign up for our autonomous offense writings.
Employment Data
CV details, work history, and contact info.
Applications: When you apply for a role via our careers page or email.
While you are not legally required to provide us with Personal Data, its provision is necessary for the performance of our Services. Without this information, we may be unable to create your account, provide technical support, or perform security testing.
5. Purpose of Processing and Lawful Basis
Personal data is processed to provide, operate, secure, and support our Services, comply with legal obligations, and prevent misuse or abuse. We will only use your personal data when the law allows us to.
Purpose of Processing	Category of Data	Lawful Basis (for Personal Data protected by GDPR)
Service Delivery: Operating our Services and providing customer support.
Identifiers
Performance of a Contract
Research & Insights: Sending updates on autonomous offense and hard security vulnerabilities.
Subscription Email
Consent
Security & Safety: Monitoring for DDoS, fraud, and unauthorized platform access.
IP Address, Usage Logs
Legitimate Interests (Network Security)
Platform Optimization: Using cookies to analyze site performance and remember user preferences.
Cookies & Tracking Data
Legitimate Interests / Consent (depending on cookie type)
Recruitment: Evaluating candidates for positions at Tenzai.
CV, Application Data
Legitimate Interests (Recruitment)
Legal Compliance: Meeting regulatory requirements or responding to valid legal orders.
Account & Usage Logs
Legal Obligation
6. Data Security
We apply administrative, technical, and organizational safeguards including encryption, access controls, monitoring, and regular security testing. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Sharing
We do not sell Personal Data. We share data only as necessary to provide our Services or as required by law, according to the following categories:
Service Providers: We share data with trusted third-party processors who perform services
on our behalf. These partners are contractually bound to protect your data. You may request a current list of these sub-processors at any time by emailing [email protected].
Legal and Regulatory Disclosure: We may disclose data in good faith to comply with legal
obligations or protect the rights and safety of Tenzai or our users.
Merger, Sale, or Corporate Change: In the event that we are acquired by, or merged with, a
third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose, or assign your Personal Data provided that the receiving party agrees to respect your Personal Data in a manner that is consistent with this Privacy Policy.
8. Data Retention
Data is retained only as long as necessary to fulfill contractual, legal, and operational requirements. Upon the expiration of the retention period, data is securely deleted or anonymized in accordance with our data retention policy.
9. International Transfers
We may transfer data across borders to provide our Services. Where applicable, we ensure these transfers comply with relevant data protection laws by utilizing recognized legal safeguards, such as Standard Contractual Clauses (SCCs), Adequacy Decisions, or other equivalent cross-border transfer mechanisms.
10. User Rights
Depending on your location, you may have rights to access, rectify, erase, object to the processing of your data, restrict the processing of your data, as well as the right to data portability. Where processing is based on Consent, you have the right to withdraw that consent at any time. To exercise these rights, please contact us at [email protected].
You may also have the right to lodge a complaint with a data protection authority in your jurisdiction.
11. Use by Children
We do not knowingly collect Personal Data from children under 16, as our products are not intended for them. If you are under 16, please do not provide any information. We will promptly delete any data if we discover it belongs to a child in this age group. If you believe we have such information, please contact us at [email protected].
12. Third Party Links
Our Site may link to third-party websites and services that we do not own or control. We are not responsible for the privacy practices or content of these external sites, which may independently collect your Personal Data. We encourage you to read the terms and privacy policies of every Third-Party Service you visit.
13. Contact
Email: [email protected]
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