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Privacy policy
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https://www.stromasys.com/privacy-policy/
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Privacy Policy
Last Updated: April 2026
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Protecting your personal information is a priority for Stromasys.
Stromasys (“Stromasys,” “we,” “our,” or “us”) includes Stromasys SA (Geneva, Switzerland), Stromasys LLC (United States), and affiliated entities. This Privacy Policy (“Policy”) applies to the Stromasys website located at www.stromasys.com (the “Site”) and describes how Stromasys collects, uses, and discloses personal information.
Stromasys is committed to processing personal information in a lawful, fair, and transparent manner in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
By accessing or using the Site, you acknowledge that you have read and understand this Policy.
Collection of Personal Information
We may collect and combine information about you, how you interact with the Site, and the devices you use to access it for the purposes outlined in this Policy. This includes information you voluntarily provide as well as information collected automatically when you use the Site.
Some of the information we collect may be personally identifiable information, including, but not limited to:
Name
Email address
Company name
Phone number
Country or location
We do not collect personal information that would identify you unless you choose to provide it or as otherwise described in this Policy. You may access and browse the Site without providing personal information.
Information about your device, browser, and interaction with the Site may be automatically collected. This information may include:
IP address
Browser type and device information
Domain names
Access times
Referring website addresses
Pages viewed and interactions with Site features
This information is used to operate the Site, maintain the quality of the Site, improve functionality, and provide general statistics regarding use of the Site. Some of this information may be collected using cookies, analytics tools, or similar technologies as described elsewhere in this Policy.
Stromasys is not responsible for the privacy practices or content of third-party websites linked from the Site, and you are encouraged to review the privacy policies of those websites.
Use of Personal Information
Stromasys collects and uses personal information to operate the Site and provide information, services, or support that you request.
We may also use personal information to communicate with you regarding our services, including providing information about offerings that may be of interest, and conducting research or request feedback to improve our services.
Stromasys may engage service providers to support our operations, such as those assisting with analytics, communications, customer support, or website functionality. These service providers are authorized to use personal information only as necessary to provide services to Stromasys and are required to maintain the confidentiality and security of the information. Stromasys does not sell, rent, or lease personal information to third parties.
We may collect and analyze information regarding how users interact with the Site, including pages visited and user activity, to improve functionality, enhance user experience, and better understand user interests.
Stromasys may disclose personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
Comply with legal obligations or legal process;
Protect and defend the rights or property of Stromasys; or
Protect the personal safety of users or the public.
We may also disclose personal information where necessary to enforce our agreements or protect our operations or users.
Sharing of Personal Information
Stromasys does not sell, rent, or lease personal information to third parties.
We may share personal information with trusted service providers that support our operations, such as those providing hosting, analytics, communications, customer support, or website functionality. These service providers are authorized to use personal information only as necessary to provide services to Stromasys and are required to maintain the confidentiality and security of the information.
We may disclose personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
Comply with legal obligations or legal process;
Protect and defend the rights or property of Stromasys;
Protect the personal safety of users or the public; or
Enforce our agreements, policies, or operations.
Where Stromasys processes personal information on behalf of a customer, we do so in accordance with that customer’s instructions.
Cookies and Tracking Technologies
Stromasys uses cookies and similar technologies to operate the Site, enhance user experience, and improve our services. These technologies may include cookies, pixels, tags, scripts, analytics tools, and similar tracking technologies that collect information about your interactions with the Site, such as pages visited, links clicked, and other browsing activity.
Types of Technologies We Use
Essential Cookies – Required for the Site to function properly
Analytics Technologies – Help us understand how users interact with the Site
Functional Technologies – Improve performance and user experience
Third-Party Technologies – Certain service providers may use cookies or similar technologies to support analytics, communications, or other services
How We Use These Technologies
We may use these technologies to:
Operate and improve the Site
Analyze usage and understand user interactions
Enhance user experience and functionality
Support communications and service delivery
Your Choices
Consent – Where required by law, we will obtain your consent before placing non-essential cookies on your device
Opt-Out/Opt-In – You may manage cookie preferences through your browser settings or, where available, through our cookie banner
Do Not Sell/Share – Where applicable under California laws, you may exercise your rights under as described in this Policyacertain laws
Additional Information
We may update our use of cookies and tracking technologies periodically. A list of third-party providers may be requested using the contact information below.
Data Protection Principles
Stromasys processes personal information in accordance with applicable data protection laws, including the GDPR, and adheres to the following principles:
Personal information is processed lawfully, fairly, and transparently
Personal information is collected for specified and legitimate purposes
Personal information is limited to what is necessary for those purposes
Personal information is kept accurate and up to date
Personal information is retained only as long as necessary
Personal information is protected using appropriate technical and organizational safeguards
Security of Personal Information
Stromasys implements industry-accepted administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.
Access to personal information is limited to authorized personnel and service providers who require such access to perform their responsibilities and who are subject to obligations to maintain the confidentiality and security of that information.
Stromasys prohibits unauthorized access to personal information and will take appropriate action to investigate and address suspected unauthorized access or misuse in accordance with applicable laws and company policies.
Retention of Personal Information
Stromasys retains personal information for the period necessary to fulfill the purposes described in this Policy and to support our business relationship with you, unless a longer retention period is required or permitted by law, including to comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights
Depending on your location, including if you are in the European Economic Area or Switzerland, you may have certain rights regarding your personal information, subject to applicable law. These rights may include:
Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of personal information
Restriction of or objection to certain processing activities
Data portability
You may submit requests using the contact information provided below. Individuals located in the European Economic Area or Switzerland may also have the right to lodge a complaint with a supervisory authority if they believe their personal information has been processed in violation of applicable data protection laws.
International Data Transfers
Personal information may be transferred to and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ from those in your country of residence.
Where required by applicable law, including the GDPR, Stromasys implements appropriate safeguards designed to protect personal information in connection with such transfers. These safeguards may include contractual protections or other legally recognized transfer mechanisms.
By using the Site or providing personal information, you acknowledge that your information may be transferred to and processed outside your jurisdiction.
Opt-Out and Unsubscribe
Stromasys respects your privacy and provides you with the opportunity to opt out of receiving marketing or promotional communications. You may unsubscribe from such communications by following the instructions included in those communications.
Compliance with the General Data Protection Regulation
Stromasys processes personal information in accordance with applicable data protection laws, including the GDPR.
Depending on the circumstances, Stromasys may process personal information based on one or more lawful bases, including consent, performance of a contract, compliance with legal obligations, or legitimate business interests.
Stromasys may process categories of personal information such as contact information and usage data as described in this Policy.
Stromasys may use service providers to support the operation of the Site and related services. These providers are required to process personal information in accordance with applicable data protection laws and contractual obligations.
Where personal information is transferred outside of the European Economic Area or Switzerland, Stromasys implements appropriate safeguards designed to protect personal information in accordance with applicable laws.
Individuals located in the European Economic Area or Switzerland have certain rights regarding their personal information, as described in this Policy, and may also have the right to lodge a complaint with a supervisory authority.
California Privacy Rights
If you are a California resident, you may have certain rights under applicable California privacy laws, including:
The right to request information about the personal information we collect, use, and disclose
The right to request correction of inaccurate personal information
The right to request deletion of personal information, subject to certain exceptions
The right to request that we limit the use or disclosure of certain sensitive personal information, where applicable
The right to request that we not sell or share your personal information
Stromasys does not sell personal information.
You have the right not to be discriminated against for exercising your privacy rights. You may also designate an authorized agent to make a request on your behalf.
To exercise your rights or submit a request, please use the contact information provided below.
Children’s Privacy
The Site is not intended for children under the age of 13. Stromasys complies with the Children’s Online Privacy Protection Act (COPPA) and does not knowingly collect personal information from children under 13.
If you believe that personal information from a child under 13 has been provided to us, please contact us using the information below, and we will take appropriate steps to delete such information.
Third-Party Websites
The Site may contain links to third-party websites. Stromasys is not responsible for the privacy practices or content of such websites.
We encourage you to review the privacy policies of any third-party websites you choose to visit to understand how they collect, use, and share your information.
Recruitment
Stromasys may collect personal information from you when you apply for a role with us, including your name, contact information, work and educational history, and other information you choose to provide.
We may also collect personal information from third parties, such as recruiting partners, references, or background check providers, to the extent permitted by applicable law.
Personal information collected for recruitment purposes is used to evaluate candidates, support hiring decisions, maintain recruitment records, and comply with legal and regulatory requirements.
Where required by applicable law, Stromasys will obtain consent before collecting or processing certain personal information.
Stromasys does not seek to collect sensitive personal information in connection with recruitment unless permitted by applicable law. Any such information will be processed in accordance with applicable legal requirements.
If you are hired, your information may become part of your personnel record. If you are not hired, Stromasys may retain your information for a limited period of time for administrative purposes or to consider you for future opportunities, in accordance with applicable law.
Changes to This Policy
This Policy is reviewed periodically and may be updated from time to time to reflect changes in our practices or applicable legal requirements.
Any updates will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect personal information.
Contact Information
For questions regarding this Privacy Policy:
Europe/Middle East/Africa
Avenue Louis Casai 18
27Bis, 5th Floor
1209 Geneva
Switzerland
41 22 561 5636
Americas
871 Marlborough
Ave Suite 100
Riverside California 92507
USA
919-239-8450