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DeployPartners Standard Terms & Conditions Software Resale Terms & Conditions All prices are exclusive of GST or any local government taxes; Software prices are subject to final approval from the respective software vendor(s); Unless a structured payment plan has been defined in the quotation that provides details of invoicing conditions, software will be invoiced up front and in full; Payment is due within 30 days following receipt of invoice OR as per active supply agreements; Where payment is made to DeployPartners outside of Australia, Indonesia, New Zealand or Singapore the monies received by DeployPartners must be net of any bank fees from both the overseas bank and our local bank and must equal or exceed the amount payable on this quotation; The full outstanding balance of any invoices not paid when due will accrue interest (without the requirement of a notice) at the lower of one and one-half percent (1.5%) per month or the highest rate permissible by law until the unpaid amounts are paid in full; Customer will promptly reimburse DeployPartners for all reasonable costs and expenses (including reasonable attorneys’ fees) incurred by DeployPartners in connection with collecting any overdue amounts; DeployPartners provides the proposal|quote with the necessary due diligence. However, in the event that there are errors and omissions, DeployPartners reserves the right to cancel and reissue a quotation|proposal with revised scope, pricing and/or quantities; Where software license is perpetual, all Vendor Product Maintenance (Support) must be renewed prior to expiration of the current term by means of a purchase order. Failure to renew Software Maintenance prior to expiration will result in the software vendor support services being suspended. This generally includes access to technical support, support website and any request for software upgrades and updates.Where software license is provided as a subscription, the subscription must be renewed at or prior to the subscription end date to ensure that service and or support is not interrupted or suspended; Vendor Software Licensing Terms & Conditions apply. Time & Materials Professional Services Terms & Conditions All prices are exclusive of GST or any local government taxes; Invoices will be submitted on a monthly basis along with appropriate timesheets; Payment is due within 30 days following receipt of invoice OR as per active supply agreements; Where payment is made to DeployPartners outside of Australia, Indonesia, New Zealand or Singapore the monies received by DeployPartners must be net of any bank fees from both the overseas bank and our local bank and must equal or exceed the amount payable on this quotation; The full outstanding balance of any invoices not paid when due will accrue interest (without the requirement of a notice) at the lower of one and one-half percent (1.5%) per month or the highest rate permissible by law until the unpaid amounts are paid in full; Customer will promptly reimburse DeployPartners for all reasonable costs and expenses (including reasonable attorneys’ fees) incurred by DeployPartners in connection with collecting any overdue amounts; Travel is excluded, unless there is a specific line item in the quotation providing a price and period(s) that will include accommodation, travel and incidentals. T&M Acceptance Criteria The acceptance criteria for this T&M engagement will be through timesheets: signed by the customer’s relevant representative, such as the Project Manager or Reporting Manager. The hours/days worked by the Nominated Contractor will be recorded and submitted each week utilising an agreed upon eTimesheet process. The client will nominate an “Approver” to be responsible for the approval of eTimesheets. Upon a Timesheet being submitted, the Approver will receive an email requesting the submitted hours be approved for payment and invoicing. The Approver can approve, reject or seek more information from the contractor relating to the work record submitted for approval. Approval is required by 12 noon each Tuesday for the previous week worked. The client agrees to the Approver receiving e-reminders or phone contact following up on the approval process. Approved hours will be invoiced on a monthly basis by the DeployPartners. Fixed Price/Outcome Project Delivery Terms & Conditions All prices are exclusive of GST or any local government taxes; Invoices will be submitted in accordance with the project delivery payment milestones defined within the proposal|quote; Payment is due within 30 days following receipt of invoice OR as per active supply agreements; Where payment is made to DeployPartners outside of Australia, Indonesia, New Zealand or Singapore the monies received by DeployPartners must be net of any bank fees from both the overseas bank and our local bank and must equal or exceed the amount payable on this quotation; The full outstanding balance of any invoices not paid when due will accrue interest (without the requirement of a notice) at the lower of one and one-half percent (1.5%) per month or the highest rate permissible by law until the unpaid amounts are paid in full; Customer will promptly reimburse DeployPartners for all reasonable costs and expenses (including reasonable attorneys’ fees) incurred by DeployPartners in connection with collecting any overdue amounts; Travel is excluded, unless there is a specific item in the quotation providing a price and period(s) that will include accommodation, travel and incidentals; The fixed price is dependent on the customer understanding the assumptions, risks and addressing the dependencies that are documented within the provided proposal|quote. Failure to understand and address the dependencies will lead to delays in the project and increased costs for DeployPartners to address the requirements and deliverables. This will be managed under a project change request procedure that may be issued to address any shortfall; DeployPartners provides the proposal/quote with the necessary due diligence. However, in the event that there are errors and omissions, DeployPartners reserves the right to cancel and reissue a quotation/proposal with revised scope, pricing and/or quantities