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Shop Staking collection AI collection Products Dappnode Nexus Dappnode AI Dappnode Premium Dappnode Home Dappnode Cloud Dappnode Core Smooth Learning Documentation Blog Driving School Working with us Our Partners Hiring Login Cart Main menu Shop Products Learning Working with us Add description and links to your promotion test gfhg 7689768678 Main menu Shop Products Learning Working with us Main menu Shop Products Learning Working with us Main menu Shop Products Learning Working with us Image caption appears here Your product's name $49.00 Add your deal, information or promotional text Menu title This section doesn’t currently include any content. Add content to this section using the sidebar. Add description and links to your promotion Shop now Your headline Image caption appears here Your product's name $49.00 Add your deal, information or promotional text Menu title This section doesn’t currently include any content. Add content to this section using the sidebar. Add description and links to your promotion Shop now Your headline Image caption appears here Your product's name $49.00 Add your deal, information or promotional text Menu title This section doesn’t currently include any content. Add content to this section using the sidebar. Add description and links to your promotion Shop now Your headline Image caption appears here Your product's name $49.00 Add your deal, information or promotional text Terms and Conditions 1. About These Terms These Terms apply to purchases and subscriptions made through dappnode.com and its related online services. Different provisions apply depending on whether you purchase: a physical Dappnode hardware product; or a Dappnode Premium subscription. Part I applies specifically to Dappnode Hardware. Part II applies specifically to Dappnode Premium. Part III contains provisions that apply generally to Dappnode products and services. 2. Company Information The Dappnode website and online store are operated by: NodeHodlers S.L. Santos Ovejero 1, CEBT 24008 León, Spain VAT ID: ESB24726168 Email: support@dappnode.com In these Terms, “Dappnode”, “we”, “us” and “our” refer to NodeHodlers S.L. When you purchase a product or subscription directly from us, your contract is with NodeHodlers S.L. 3. Eligibility You must be at least 18 years old, or the applicable age of legal majority in your jurisdiction, to purchase Dappnode products or subscribe to Dappnode Premium. If you purchase or subscribe on behalf of a company or other legal entity, you confirm that you have authority to bind that entity to these Terms. 4. Definitions “Hardware” means a physical Dappnode device sold by NodeHodlers S.L. “Dappnode Core” means the open-source Dappnode software platform. “Premium” or “Dappnode Premium” means our optional paid subscription service. “Consumer” means an individual purchasing primarily for purposes outside their trade, business or profession. “Business User” means a person or entity purchasing primarily for business or professional purposes. Part I Dappnode Hardware 5. Hardware Products Dappnode sells hardware devices designed and configured to run Dappnode software. Hardware products include the physical device and the components and accessories identified on the applicable product page. Dappnode Core may be pre-installed for convenience. The physical Hardware is sold to you, while the software remains subject to its applicable open-source licence. Product specifications, storage capacity, components and other characteristics are those displayed on the relevant product page at the time of purchase. 6. Orders and Contract Formation When you place an order, you are making an offer to purchase the selected Hardware under these Terms. After checkout, we will send an order confirmation acknowledging receipt of your order. We may reject or cancel an order before shipment if, for example: the product is unavailable; there is an obvious pricing or product-description error; payment cannot be verified; we identify suspected fraud or unlawful activity; or the destination is not supported or shipment cannot legally or practically be completed. If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled products. The purchase contract is formed when we send you the Shipping Confirmation for the relevant Hardware. 7. Hardware Prices, Payments and Taxes The applicable price is the price displayed during checkout when the order is placed. Available payment methods for Hardware may include: credit or debit card; PayPal; bank transfer; and supported cryptocurrency payments. Available payment options may vary depending on location and will be shown during checkout. Taxes collected directly by Dappnode will be calculated and displayed where applicable. Customs, Duties and Import Charges Unless expressly stated as included during checkout, all customs duties, import taxes, brokerage fees, clearance charges and any other fees or taxes imposed by the destination country in connection with importing or receiving the Hardware are the sole responsibility of the customer. Dappnode is not responsible for paying or reimbursing these charges. The customer is responsible for checking any applicable import requirements and costs before placing an order. If we identify an obvious pricing error before shipment, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order and receive a refund. 8. Shipping and Delivery Dappnode ships Hardware internationally, except to destinations that we do not currently support. We currently do not ship Hardware to: Belarus Russia Mainland China Somalia Ukraine Vietnam The list of supported and excluded destinations may change from time to time due to logistical, regulatory, sanctions-related or operational reasons. Orders placed for unsupported destinations may be rejected or cancelled and refunded. Shipping methods, estimated delivery times and any applicable shipping costs will be displayed during checkout or communicated in your order confirmation. Delivery estimates are indicative and are not guaranteed. Customs procedures, courier delays, public holidays and circumstances outside our reasonable control may affect delivery. Tracking information will be provided when available. Dappnode remains responsible for the Hardware until it is physically delivered to you or to a person designated by you to receive the shipment. If your shipment is lost or arrives damaged, contact us as soon as possible so that we can investigate and arrange an appropriate solution. 9. Customs and Import Duties The customer is responsible for ensuring that the Hardware can legally be imported into the destination country. The customer is also responsible for complying with any customs requirements and providing any information or documentation required by the relevant authorities or carrier. Unless expressly collected by Dappnode during checkout, all customs duties, import taxes, clearance fees, brokerage charges and any other costs required to import or release the shipment in the destination country are payable by the customer. Dappnode does not assume responsibility for these charges. If delivery cannot be completed because the customer: refuses to pay applicable customs duties, taxes or other import charges; fails to provide required customs information or documentation; refuses delivery; or otherwise prevents successful customs clearance or delivery, the shipment may be returned to Dappnode. In such cases, Dappnode may deduct from any applicable refund the shipping, return shipping, customs, brokerage, handling or other costs reasonably incurred as a result, to the extent permitted by applicable law. 10. Returns and Refunds Dappnode accepts eligible Hardware returns initiated within 14 calendar days from the date of delivery. To request a return, contact support@dappnode.com within the 14-day period and provide your order number. We will provide the applicable return instructions and return address. Return Conditions Returned Hardware must be in its original packaging, include all components and accessories originally supplied, and be in perfect physical and working condition. The Hardware must: be returned in its original packaging; include all components, accessories, cables, manuals and other items originally supplied; be in perfect physical condition; be in perfect working condition; show no damage, alteration or misuse; and be securely packaged for transportation. The original product packaging must also be returned in good condition. Products returned incomplete, damaged, altered, not functioning correctly or without their original packaging may be rejected. If a return does not meet the conditions above, Dappnode may reject the return or, where applicable, deduct an amount corresponding to the loss in value. These commercial return conditions apply without prejudice to rights that cannot legally be restricted under applicable mandatory law. Return Shipping Unless the return is caused by a manufacturing defect, incorrect product, shipping damage or another error attributable to Dappnode, the customer is responsible for the cost of returning the Hardware. The customer must use suitable protective packaging and a reliable shipping service. We strongly recommend using a tracked and insured service. For international returns, the shipment must be correctly declared as returned merchandise where applicable to prevent unnecessary customs charges. Refund Once the product has been received, we will inspect: the Hardware; its functionality; the original packaging; and all included components and accessories. If the return satisfies the applicable conditions, the refund will be issued using the original payment method. Refund processing times may depend on the relevant payment provider or financial institution. If you selected a delivery method that was more expensive than our standard shipping method, the additional premium shipping cost may not be refundable. 11. Two-Year Dappnode Hardware Warranty All Dappnode Hardware purchased directly from NodeHodlers S.L. includes a two-year Dappnode warranty starting from the date of delivery. The Dappnode warranty covers defects in materials, manufacturing and Hardware conformity arising during normal intended use. The Dappnode contractual Hardware warranty expires two years after the delivery date. For a valid warranty claim, Dappnode may: repair the affected Hardware; or replace it with the same or an equivalent device. If neither repair nor replacement is reasonably possible, Dappnode may issue a refund. Warranty Exclusions The warranty does not cover damage or malfunction resulting from: accidents; impacts or other external physical damage; liquid damage; misuse or improper use; use contrary to product instructions; unsuitable environmental conditions; electrical damage caused by external equipment or installations; improper maintenance; modifications or repairs that caused the relevant damage; damage caused by third-party components or accessories; or normal wear and tear. Opening or modifying the Hardware does not automatically invalidate the entire warranty. However, faults or damage caused by the relevant modification, intervention or misuse are not covered. Proof of purchase and the delivery date may be required when making a warranty claim. The Dappnode contractual Hardware warranty is limited to two years from the date of delivery. Any mandatory rights that cannot legally be excluded operate independently from this contractual warranty. 12. Hardware Support and Warranty Returns If you experience a Hardware issue, contact Dappnode Support . We may ask you to complete reasonable diagnostic or troubleshooting procedures before arranging a return. If we determine that the Hardware should be collected or returned for assessment under a potential warranty claim, we will provide the applicable shipping instructions. Valid Warranty Claims Where the reported issue is confirmed to be covered by the Dappnode warranty, Dappnode will bear the reasonable costs associated with the warranty return and remedy , including: collection or return shipping; shipping of the repaired or replacement Hardware; and customs duties, import/export charges or similar costs directly resulting from the warranty collection, repair or replacement process. Issues Not Covered by Warranty If, after inspection or diagnosis, the reported issue is determined not to be covered by the Dappnode warranty, the customer will be responsible for the costs associated with the return and assessment. This may include: collection or return shipping; shipping of the Hardware back to the customer; customs duties or import/export charges; courier or brokerage fees; and other reasonable costs incurred in connection with the return. Where reasonably possible, we will inform the customer before carrying out any non-warranty repair or other chargeable work. Part II Dappnode Premium 13. Dappnode Premium Dappnode Premium is an optional subscription service providing additional functionality and services for compatible Dappnode installations. Premium is not required to use Dappnode Core. You may use Premium with: official Dappnode Hardware; or your own compatible Hardware running the Dappnode ISO. For a shorter overview of Premium billing and functionality, see our Dappnode Premium FAQs . 14. Compatibility and Requirements To use Premium, you need: a compatible installation using the Dappnode ISO; a Dappnode account; a functioning Dappnode system; and an internet connection where required by the relevant Premium service. Specific Premium features may have additional requirements described in our Documentation . 15. Premium Features Advanced Push Notifications Supported Dappnode notifications may be delivered directly to compatible mobile or desktop devices. Backup Node for Validators The Backup Node can provide temporary supported infrastructure for eligible validators when their local execution or consensus infrastructure experiences certain problems. The Backup Node is not a cloud backup of the files stored on your Dappnode and does not transfer custody of your validator keys to Dappnode. Supported networks, clients, validator limits and usage limits are described in our Documentation . Personalized Expert Support The Annual Premium Plan currently includes: up to 4 personalized support sessions during the annual subscription period ; and up to 30 minutes per session. Personalized support is not available during the free trial. Access to personalized support begins only after the first successful Annual Premium subscription payment. Personalized support availability for other subscription plans may be defined separately. 16. Premium Plans and Payments Premium is currently available as: Monthly Plan: €12.99/month Annual Plan: €119.88/year, equivalent to €9.99/month The annual plan is charged as one annual payment. Premium payments are securely processed through the Stripe payment platform. Available payment methods include: credit or debit card; and PayPal. Availability may depend on the payment options offered during checkout. Dappnode does not store your complete payment-card details on its servers. By subscribing, you authorize recurring subscription charges to your selected payment method until the subscription is cancelled. 17. 15-Day Free Trial Eligible new subscribers receive a 15-day free trial of Premium. A valid payment method is required to start the trial. You are not charged the subscription fee when the trial begins. Unless you cancel before the trial expires, the subscription will automatically convert into the monthly or annual paid plan selected during registration. The first subscription payment will then be processed automatically. The free trial provides access to eligible Premium functionality, except personalized expert support. Personalized support becomes available only once the applicable paid subscription period begins following successful payment. Unless otherwise expressly stated, each customer may use only one free trial. Attempts to create multiple accounts for the purpose of repeatedly obtaining free trials may result in cancellation or suspension. 18. Automatic Renewal Premium subscriptions renew automatically. A monthly subscription renews each month. An annual subscription renews each year. Before each renewal, we will send a reminder to the email address registered with your subscription. Unless you cancel before the renewal is processed, your subscription will automatically renew and the applicable subscription fee will be charged. You are responsible for ensuring that your registered email address and payment information remain current. 19. Cancellation You may cancel Premium at any time through your Dappnode account. Cancellation disables the next automatic renewal. If you cancel during a paid subscription period, you retain access to Premium until the end of the period already paid for. The subscription will then end and no further subscription charge will be processed unless you subscribe again. If you cancel during the free trial before the first subscription payment is processed, you will not be charged. 20. Premium Refund Policy You may request a refund within 14 calendar days of the first payment that activates your paid Premium subscription. This refund period applies only once, to the initial paid subscription, and does not restart following any monthly or annual automatic renewal. To request an eligible initial-subscription refund, contact support@dappnode.com within 14 calendar days of the first subscription payment. Automatic Renewals Automatic renewal payments are non-refundable once processed. Dappnode will send a renewal reminder to your registered email address before the applicable renewal, allowing you to cancel beforehand. If you cancel after a renewal payment has already been processed: the renewal payment will not be refunded; Premium will remain available for the period already paid for; and the subscription will not renew again after that period. This policy is subject to rights that cannot legally be excluded under applicable mandatory law. 21. Plan Changes You may switch between available monthly and annual Premium plans. The requested change will take effect when your current paid subscription period ends. Until then, you retain the subscription plan and Premium period you have already paid for. The newly selected plan will apply from the following billing period. No partial refund is provided solely because you request a plan change before the current paid period ends. 22. Failed Payments If a Premium payment fails, the payment system may make up to two payment attempts. You may receive a notification asking you to update or correct your payment method. If both payment attempts are unsuccessful, the Premium subscription will be automatically cancelled. You may subscribe again after resolving the payment issue. 23. Price Changes Dappnode may change Premium subscription prices in the future. If the price of your Premium plan changes, we will notify you before the new price applies. The new price will apply from a future renewal and will not affect any subscription period already paid for. You may cancel before that renewal if you do not wish to continue at the new price. 24. Premium Availability and Service Limitations Dappnode provides Premium on a reasonable-efforts basis. Premium depends on factors that may include: your Dappnode installation; your Hardware; internet connectivity; supported blockchain networks; third-party infrastructure; and compatible clients and services. Dappnode does not guarantee: uninterrupted Premium availability; error-free operation; immediate or guaranteed delivery of every notification; Backup Node availability for every network or configuration; continuous validator uptime; staking rewards; prevention of missed attestations; prevention of penalties or slashing; or resolution of every technical issue through Premium support. Premium features, supported networks, supported clients and technical or usage limits may change as the service develops. 25. Suspension and Termination of Premium Dappnode may suspend or terminate Premium where reasonably necessary if: subscription payments remain unpaid; the service is being used fraudulently; the service is used unlawfully; you materially breach these Terms; you attempt to circumvent Premium access or subscription restrictions; continued provision would breach applicable law; or suspension is reasonably necessary to protect the security or integrity of our systems. Where appropriate, we may provide notice and an opportunity to resolve the issue. Failed payments will be handled in accordance with Section 22. Part III Terms Applying to All Dappnode Products and Services 26. Accounts and Security Some Dappnode functionality requires an account. You agree to provide accurate information and keep relevant account information current. You are responsible for protecting your account credentials and preventing unauthorized access. Contact support@dappnode.com promptly if you believe your account has been compromised. Dappnode may suspend or restrict an account where we reasonably suspect fraud, unauthorized use, unlawful activity or a material violation of these Terms. 27. Open-Source Software Dappnode Core is open-source software. The applicable source code is provided under the licences identified in the relevant repositories and Documentation . Those open-source licences govern the rights to use, copy, modify and distribute the relevant software. Purchasing Dappnode Hardware does not transfer ownership of Dappnode Core or any other open-source software installed on the Hardware. Nothing in these Terms limits rights expressly granted by the applicable open-source licences. 28. Third-Party Software and Services Dappnode can interact with: blockchain networks; community packages; decentralized applications; third-party software; external infrastructure; and third-party services. These services may be developed or operated independently from NodeHodlers S.L. Third-party products and services may be subject to their own terms, licences and privacy practices. Dappnode is not responsible for failures, modifications, discontinuation or conduct of independent third-party services outside our reasonable control. 29. Acceptable Use You must not use Dappnode products or services to: violate applicable law; intentionally distribute malware; compromise third-party systems; obtain unauthorized access to Dappnode infrastructure; interfere with Dappnode systems or services; engage in fraud; circumvent Premium subscription restrictions; or infringe third-party intellectual property or other rights. You are responsible for applications, packages and services that you choose to install or operate through Dappnode. Where necessary, Dappnode may suspend services or accounts to prevent fraudulent, unlawful or abusive activity. 30. Intellectual Property The Dappnode name, trademarks, logos, website content, graphics and proprietary materials are protected by applicable intellectual property laws. No provision of these Terms grants ownership of Dappnode trademarks or proprietary materials. You may not use Dappnode branding in a manner that falsely suggests affiliation, endorsement, partnership or origin without our permission. Open-source software remains governed separately by the applicable open-source licence. 31. Blockchain Networks, Validators and Digital Assets Dappnode provides Hardware, software and infrastructure tools that allow users to interact with blockchain networks. Dappnode does not take custody of your validator keys, private keys or digital assets solely because you use Dappnode Hardware, Dappnode Core or Premium. You remain responsible for: private keys; validator keys; recovery information; credentials; wallets; and digital assets. Blockchain operation and staking involve technical and protocol-level risks outside Dappnode's control. Dappnode does not guarantee: validator uptime; staking rewards; profitability; avoidance of missed attestations; avoidance of penalties; avoidance of slashing; or continued availability or operation of any blockchain protocol. Premium notifications, Backup Node and support services are assistance tools and do not replace appropriate security, monitoring and operational practices. 32. Limitation of Liability To the maximum extent permitted by law, NodeHodlers S.L. will not be liable for indirect, incidental, special or consequential losses arising from the use of Dappnode products or services. This includes, where legally permissible: loss of profits; loss of revenue; business interruption; loss of data; loss of digital assets; or losses arising from third-party blockchain networks or protocols. Dappnode is not responsible for losses caused by: loss or disclosure of private keys; compromised user credentials; user configuration errors; unsupported modifications; third-party software; blockchain protocol events; or circumstances outside Dappnode's reasonable control. For claims relating to Hardware, where a contractual liability limitation is legally enforceable, Dappnode's aggregate contractual liability will not exceed the purchase price paid for the relevant Hardware. For claims relating to Premium, where a contractual liability limitation is legally enforceable, Dappnode's aggregate contractual liability will not exceed the subscription fees paid during the 12 months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot legally be excluded. 33. Indemnification for Business Users This section applies only to Business Users. A Business User agrees to indemnify NodeHodlers S.L. against reasonable third-party claims, liabilities and costs arising directly from: unlawful use of Dappnode products or services; a material breach of these Terms; infringement of third-party rights; or unlawful activities carried out through systems operated by that Business User. This obligation does not apply to claims resulting from Dappnode's own unlawful conduct. 34. Force Majeure Dappnode is not responsible for delays or failures caused by events beyond our reasonable control. Examples may include: natural disasters; war or armed conflict; government measures; sanctions or embargoes; widespread infrastructure failures; major internet or power outages; strikes; severe supply-chain disruption; or failures of critical third-party infrastructure. We will use reasonable efforts to minimize the impact of such events and resume normal operations where possible. 35. Changes to These Terms Dappnode may update these Terms when reasonably necessary to reflect: changes to products or services; operational changes; technical changes; security requirements; or legal or regulatory developments. The latest version will be published on our website together with its effective date. Changes will not retroactively alter a completed Hardware purchase. For an active Premium subscription, material changes will apply prospectively and will be communicated where appropriate before they affect a future subscription period. 36. Governing Law and Jurisdiction These Terms and any contractual or non-contractual dispute arising from them are governed by the laws of Spain. The parties submit disputes arising from these Terms to the Courts and Tribunals of León, Spain, to the extent that such choice of jurisdiction is legally enforceable. Before initiating formal proceedings, we encourage you to contact us at support@dappnode.com so that we can attempt to resolve the matter directly. 37. Miscellaneous Severability If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect. No Waiver Failure by Dappnode to enforce a right or provision does not constitute a waiver of that right. Assignment You may not transfer your rights or obligations under these Terms without our prior written consent where such consent may lawfully be required. Dappnode may transfer its rights and obligations as part of a legitimate merger, acquisition, corporate restructuring or transfer of business. Entire Agreement These Terms, together with the applicable Privacy Policy, Cookie Policy and any specific conditions presented during checkout, govern your direct purchase or subscription with Dappnode. FAQs and product information are intended to explain our products and services in a clear and accessible way. Where contractual information conflicts, these Terms govern. 38. Contact Information For questions regarding orders, shipping, returns, refunds, Hardware warranty claims, Premium subscriptions or these Terms, please contact: NodeHodlers S.L. Santos Ovejero 1, CEBT 24008 León, Spain Email: support@dappnode.com Thank you for being part of our community and supporting decentralization! 🚀 Search