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Responsbile Disclosure Policy | Nucleus Software Our Platforms FinnOne Neo® FinnAxia® FinnOne Neo® Transforming Digital Lending for Your Financial Institutions Compare Versions Compare World-class, Industry-defining Features Today. Learn more FinnOne Neo® CAS Robust Digital Lending for Superior Loan Origination Journeys. Learn more FinnOne Neo® LMS Unlock Efficiency in Loan Servicing for Enhanced Customer Experience Learn more FinnOne Neo® Collections Simplified and Intelligent Debt Collection Platform Learn more FinnAxia® Streamlining Transaction Banking for Corporates. FinnAxia® FSCM Unlock Working Capital, Strengthen Relationships, Fuel Business Growth Learn more FinnAxia® Global Receivables Simplify Collections. Strengthen Liquidity. Scale Confidently. Learn more Our Products Lending Transaction Banking Financial Inclusion Technology Lending An advanced technology platform, designed to deliver agile and efficient solutions while drastically reducing the cost of operations. Gold Lending Manage the complete gold loan lifecycle through a single digital platform. Learn more Corporate Lending Enhanced Agility via Digitizing SME and Corporate Lending. Learn more Retail Lending End-to-end digital lending across the entire lifecycle of origination, servicing & collections. Learn more Islamic Finance Interest Free Banking Governed by Shariah Principles. Learn more Automotive Lending Advanced Automotive Lending Software for complete loan life cycle management. Learn more Transaction Banking Digital Transaction Banking suite that is modular for a composable banking experience. Integrated Transaction Banking Suite – FinnAxia® FinnAxia®, End-to-end Global Transaction Banking Suite; optimally manages Receivables, Payments, Liquidity, Financial Supply Chains and Corporate Trade. Learn more Financial Inclusion Ensure responsible Lending with our API-backed products for easy & seamless connectivity to the financial ecosystem. FinnOne Neo® mFin Easy, fast and digitized access to microcredit, anytime, anywhere. Learn more Payse® An offline and online digital cash solution designed to democratize finance. Learn more Technology Modern Technology Platform to Engage and Empower Customers. About Us Our Team ESG at Nucleus Explore more Events & Webinars Awards Newsroom Investor Relations Life at Nucleus Our Values Employee Stories Open Positions Become a Partner Nucleus Partner Marketplace AWS Marketplace Customer Success Stories Resources Customer Connects Life at Nucleus Our Values Employee Stories Open Positions Home AI for Services Platforms Solutions Services Technology Insights Company Careers Partners Blogs Back Platforms FinnOne Neo® FinnAxia® Back Solutions Lending Transaction Banking Financial Inclusion Technology Back Insights Customer Success Stories Resources Customer Connects Back Company About Us Our Team ESG at Nucleus Events & Webinars Awards Newsroom Investor Relations Back Careers Life at Nucleus Our Values Employee stories Open Positions Back Partners Become a Partner Nucleus Partner Marketplace AWS Marketplace Back Lending Gold Lending Corporate Lending Retail Lending Islamic Finance Automotive Lending Back Transaction Banking FinnAxia® Back Financial Inclusion FinnOne Neo® mFin Payse® Back FinnOne Neo® Compare Versions FinnOne Neo® CAS FinnOne Neo® LMS FinnOne Neo® Collections Back FinnAxia® FinnAxia® FSCM FinnAxia® Global Receivables Request demo Contact Us Copyright © 2026 Nucleus Software Exports Ltd. All rights reserved. Responsible Disclosure At Nucleus Software, security is fundamental to the trust our customers, partners, and stakeholders place in us. We are committed to protecting the confidentiality, integrity, and availability of our digital assets, applications, and services. We welcome reports from security researchers, customers, partners, and members of the public who identify potential security vulnerabilities in systems owned and operated by Nucleus Software. Responsible disclosure helps us strengthen our security posture and better protect the organizations that rely on our solutions. If you believe you have discovered a security vulnerability, we encourage you to report it responsibly using the process outlined below. Reporting a Security Vulnerability If you identify a potential security vulnerability affecting a Nucleus Software website, application, service, or digital asset, please report it by emailing: Security Contact: Report-External-vulnerability@nucleussoftware.com To help us investigate your report efficiently, please include: A clear description of the vulnerability. The affected URL, application, system, or service. Step-by-step instructions to reproduce the issue. Supporting evidence such as screenshots, logs, or proof-of-concept details. The potential impact of the vulnerability. Your name and contact information. We will review all reports and investigate validated security concerns in accordance with our internal security processes. Scope This Responsible Disclosure Program applies to systems and services owned and operated by Nucleus Software, including: www.nucleussoftware.com and associated subdomains. Publicly accessible web applications and APIs operated by Nucleus Software. Mobile applications published and maintained by Nucleus Software. Other publicly accessible digital services under the control of Nucleus Software. Product Security Reporting Nucleus Software provides technology solutions to banks, financial institutions, and enterprises globally, including products such as FinnOne Neo® and FinnAxia®. If you believe you have identified a vulnerability affecting a Nucleus Software product deployment, please report the issue to us with complete details. We will coordinate the investigation and remediation process with the appropriate stakeholders and affected parties, where applicable. Out of Scope The following activities and findings are generally considered outside the scope of this Responsible Disclosure Program: Vulnerabilities affecting third-party systems, platforms, or services not owned or controlled by Nucleus Software. Social engineering, phishing, impersonation, or physical security attacks. Denial-of-Service (DoS) or Distributed Denial-of-Service (DDoS) testing. Spam, unsolicited bulk messaging, or email abuse. Testing that may disrupt, degrade, or impact the availability of Nucleus Software systems or services. Activities that result in unauthorized access to, modification of, or destruction of customer, partner, employee, or company data Guidelines for Security Researchers We request that all security research be conducted responsibly and in good faith. When reporting vulnerabilities, please: Act with the intention of improving security. Limit testing to activities necessary to identify and demonstrate the vulnerability. Avoid accessing, modifying, deleting, or disclosing data that does not belong to you. Respect the privacy of our customers, partners, employees, and users. Avoid actions that could impact the availability, performance, or integrity of our systems. Immediately stop testing and notify us if you inadvertently access sensitive information. Provide sufficient information to allow us to reproduce and validate the issue. Please Do Not Access customer, employee, or partner information beyond what is required to demonstrate a vulnerability. Modify, destroy, or exfiltrate data. Perform Denial-of-Service testing or service disruption activities. Use phishing, social engineering, or physical intrusion techniques. Publicly disclose vulnerability details before Nucleus Software has had a reasonable opportunity to investigate and address the issue. Our Commitment When a vulnerability report is submitted in accordance with this Responsible Disclosure statement, Nucleus Software will: Acknowledge and review the reported issue. Assess the validity and potential impact of the vulnerability. Work to remediate confirmed vulnerabilities based on risk, severity, and business impact. Engage with the reporting party where additional information is required. Notify the reporting party when the investigation has been completed, where appropriate. Safe Harbour Nucleus Software supports responsible security research conducted in good faith. We will not initiate legal action against individuals who: Report vulnerabilities responsibly and in accordance with this disclosure statement. Do not exploit vulnerabilities beyond what is reasonably necessary to demonstrate their existence. Do not access, misuse, alter, or disclose confidential information. Do not intentionally disrupt or degrade our services. Activities that violate applicable laws, compromise customer data, disrupt services, or cause harm to Nucleus Software, its customers, partners, or third parties are not covered under this Safe Harbour statement. Contact Information Security Vulnerability Reporting – Report-External-vulnerability@nucleussoftware.com Thank you for helping us maintain a secure and resilient digital environment for our customers, partners, and stakeholders. 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