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Privacy Policy Last updated: 24 August 2025 This Privacy Policy explains how IPLocate collects, uses, and shares information about visitors to our website, account holders, and others who interact with us. We use your Personal Information so that we can provide and improve our services. By using IPLocate you indicate that any of your information provided or otherwise collected will be bound by this Privacy Policy. Definitions IPLocate Website means our websites and online pages at iplocate.io (including subdomains such as www.iplocate.io and api.iplocate.io) and any other site that links to this Privacy Policy. Services means the products and services we offer, including our APIs, downloadable databases, documentation, developer tools, and related support provided under an IPLocate account. Account means a registered profile you create to access the Services. Personal Information has the meaning given in this policy. About personal information While using the IPLocate Website, we may ask you to provide us with Personal Information. Personal Information is certain information that identifies, relates to, describes, or could reasonably be linked with a particular individual. This may include your name, e-mail address, your IP address and device/browser information, and any other information you choose to provide us. Collecting your information Your Personal Information is collected to meet one or several of the following requirements: To manage your access to and use of IPLocate services. To carry out customer management, including contracts, orders, deliveries, invoices, and follow-ups. To constitute a file of registered users, customers and prospects. To provide commercial and service use statistics. To manage customers' opinions of IPLocate products. To respect our legal and regulatory obligations. We will inform you, when requesting your Personal Information, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data. Recipients of the collected information Only our employees, the services we use, and trusted third-party applications may have access to your Personal Information. Government agencies may also be recipients of your Personal Information, exclusively to meet legal obligations. Service providers We engage third parties to perform services on our behalf, such as hosting, data storage, analytics, security, and customer support. These service providers may have access to Personal Information only as needed to perform their services and are obligated to protect it and not use it for other purposes. A complete list of service providers is available on our List of Service Providers page. Automatically collected information Like most websites, we collect information that your browser or device sends when you visit the IPLocate Website. This may include your Internet Protocol (IP) address, device and browser type, pages viewed, date and time of your visit, referring page, and similar usage data. We use third-party analytics services acting on our behalf to help us monitor and analyze this information to improve the Website and Services. Voluntary location submissions From time to time, the IPLocate Website may invite you to submit your device’s location to help improve our geolocation services. If you agree, we will receive latitude/longitude and an accuracy estimate from your browser or device, together with your IP address and the time of submission. To protect your privacy, we: apply a random offset of up to ±10 kilometers to the submitted coordinates before we store them, and do not store the original precise coordinates in any form store the submission time as a whole date (for example, 24 August 2025), not including the exact time of day for IPv6 addresses, we only store the first 64 bits of the address (the /64 prefix) only keep the most recent submitted location for a given IP address, if more than one submission is made This aligns with our geolocation accuracy policy not to identify, or attempt to identify, the location of a specific individual or household. How we use these submissions We use obfuscated location submissions for testing and training purposes related to IPLocate’s geolocation services. For example, we compare submissions with our existing datasets to identify where our database may be incorrect or out of date, and we use them as internal signals to investigate other data sources and improve our models and curation processes. We do not include these submissions directly in our geolocation databases. How long we keep them We retain obfuscated location submissions for up to 90 days for analysis and testing, after which we delete them or further aggregate them. Your choice Submitting device location is entirely optional. Your browser will ask for permission before any device location is shared with us, and you may decline. You may also withdraw permission through your browser or device settings at any time. Sharing We may share obfuscated or otherwise de-identified datasets derived from location submissions with our service providers to help us analyse and improve our services (see “Service providers”) and, in limited circumstances, with academic researchers under agreements that limit use and prohibit re-identification and onward sharing (see “Research use of de-identified data”). Research use of de-identified data We may share de-identified datasets derived from information we collect (including obfuscated location submissions) with academic researchers for research purposes. De-identified means the data is processed to remove direct identifiers and to reduce the likelihood of re-identification. Any such sharing is subject to written terms that: restrict use to academic research, prohibit re-identification, prohibit onward disclosure, and require appropriate safeguards. Cookies Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many websites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the IPLocate Website. You can find more information about our use of cookies in our Cookie Policy. Security The security of your Personal Information is important to us. We store all Personal Information securely, though it is important to note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. Data retention We retain Personal Information for as long as necessary to provide the Website and Services and for other legitimate purposes such as security, analytics, and legal compliance. We determine retention by considering the nature of the information, the purpose for collection, and our legal obligations. Consent When you choose to provide your Personal Information y ou expressly give your consent for the collecting and use of your Personal Information in compliance with the provisions set forth in this Privacy Policy and the legislation in force. Modifications We may update this Privacy Policy from time to time which may affect how your Personal Information or other data is collected or used. We recommend returning to check this page often. Your continued use of the Website and Services after any such changes constitutes your acceptance of the new Privacy Policy. Contact If you have any questions about this Privacy Policy, please contact us at [email protected].