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Privacy policy
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Privacy
Privacy is more than just an issue of compliance; it is an issue of trust.
Privacy resources
Privacy Policy
Your privacy is important to us. This Privacy Policy covers how we collect, use, disclose, transfer, and store your personal information.
View Privacy Policy
Employee Privacy Notice
This notice provides you with further details about the employee personal information that Jamf may process and is intended to supplement our Privacy Policy.
View Employee Privacy Notice
Jamf Sub-processors
Jamf may engage vendors to provide Product Offerings to our customers on our behalf. Where those vendors process Customer Content, and that content includes Personal Data, they are considered sub-processors.
View Jamf Sub-processors
Privacy updates
Sub-processor updates
Your trust matters to us, and we want you to hear about changes to our sub-processors from us. We recently updated our sub-processors list with three changes.
We added UberEther to support our FedRAMP offerings. We also added Identity Automation, which brings the products now sold as Jamf products, such as RapidID, into our list. And we added the purpose of processing for AWS and Microsoft to include AI use by Jamf Support and engineering, so our teams can help you more effectively.
We continue to process your data in alignment with our commitments in Jamf's SLASA and Customer Data Processing Agreement (DPA). Every sub-processor goes through a careful review of security, confidentiality, and compliance before it handles customer data. Jamf also has data transfer mechanisms in place with each one, as set out in our DPA. We updated the Jamf Cloud Hosting Locations page to match.
You can see the full details on the updated Jamf Sub-processors list and Jamf Cloud Hosting Locations pages.
Questions or concerns? We're happy to talk. Reach us anytime at privacy@jamf.com.
This update is effective October 1, 2026.
Updates to Jamf’s Privacy Notice
We are excited to share that we’ve updated our Privacy Notices to enhance transparency, improve readability, and reflect evolving privacy and AI requirements.
Our Privacy Policy has been revised to provide greater transparency regarding our use of AI-assisted tools within our Services, including technologies that may help record, transcribe, summarize, and analyze customer and sales interactions. We have also added information about our commitment to responsible AI practices, including compliance with applicable AI regulations and safeguards around automated decision-making.
Additionally, we have expanded our disclosures regarding advertising and marketing activities, including how we use certain technologies to measure the effectiveness of our campaigns. We have also enhanced our children's privacy disclosures, and introduced information about our process for submitting and resolving privacy-related complaints.
We have also updated our Employee Privacy Notice to provide greater transparency regarding the personal information we collect, the reasons we process employee data, and how that information is used throughout the employment lifecycle.
You can access the updated Privacy Policy and Employee Privacy Notice on the Jamf Trust Center Privacy page. We encourage you to review these updates. If you have any questions or concerns, please contact our Privacy team at privacy@jamf.com.
This update takes effect June 25, 2026.
Sub-processor changes
Jamf updated the sub-processors list for its Jamf Security Cloud product offerings. These changes included the removal of Google, LLC and T-Systems International GmbH as regional edge services. Additionally, Amazon Web Services, Inc will not longer be used for regional edge services in France, Italy, South Korea, Spain, Sweden, or Switzerland.
This update takes effect June 2, 2026.
Jamf’s approach to privacy
Protecting privacy is a core responsibility for every organization, and it is best attained when it is an integral part of the organizations’ business operations. Privacy must be considered as part of strategic decision-making, business operations and application development; it should not be an afterthought.
Compliance
Achieve and maintain compliance with privacy laws and regulations.
Trust
Build and maintain the trust of our customers, partners, and employees.
Culture
Foster an organization-wide culture of “Privacy By Design."
Jamf’s commitment to privacy
Jamf is committed to maintaining compliance with applicable privacy laws and regulations as well as other privacy commitments and certifications, including the following:
California Consumer Privacy Act (CCPA)
Learn more
GDPR
Learn more
ISO-27701 Certification
Learn more
Data Privacy Framework Certification
Learn more
SIVON DPIA
Learn more
Data Processing Agreements and locations
Data Processing Agreements serve to provide guarantees that adequate technical and organizational measures are in place to protect the transfer of personal data obtained from citizens within the European Union to the United States. More specifically, a Data Processing Agreement may be necessary for Jamf hosted customers (as data controller) that are subject to the GDPR.
For more information on how customers can enter into the Jamf Data Processing Agreement for Customers, please contact us at privacy@jamf.com.
Data Storage Locations
While Jamf Cloud is hosted in multiple regions, availability of specific products may vary by region. Please see Jamf’s cloud hosting locations for your products here.
Manage communications and Rights to Personal Data
Opt out of marketing emails
Unsubscribe from all Jamf marketing and sales communication
Unsubscribe
Exercise your rights
Exercise your privacy rights by submitting a Data Subject Access Request (DSAR)
Request
GDPR
Safe and reliable
You are in charge! Jamf collects minimal client information which is needed for providing our services. You decide what data is being used, for example generic iPad names or the name of the users.
To make sure we are fully compliant with the GDPR, we have updated our Privacy Policies and Terms of Use. When you log in to Jamf products you can find all the information you need and agree to the Data Processing Agreement.
Our partners
Jamf partners with resellers and support providers in several countries. Jamf and its partners can not see any documents, pictures or in-app data of students within apps or on Apple devices. It is important to us to work with partners that share the same high values as we do, therefore we are always in touch with our partners to make sure GDPR is always of importance.
Product privacy
At Jamf, we foster an organization-wide culture of ‘Privacy By Design.' Refer to our product guides below for details.
Jamf Pro
GDPR Reference Guide
View guide
Jamf Pro
Complying with GDPR Requests
View guide
Jamf Protect
Complying with GDPR Requests
View guide
Jamf Now
Complying with GDPR Requests
View guide
Jamf School
Complying with GDPR Requests
View guide
Security Cloud
Complying with GDPR Requests
View guide
Jamf Mobile Forensics
Complying with GDPR Requests
View guide
Check back for more Product Privacy Guides, coming soon.
How to contact us
You can contact us at any time to:
Request access to information that Jamf has about you.
Correct any information that Jamf has about you.
Request that Jamf deletes the information we have about you.
If you have any questions or complaints regarding Jamf's Privacy Policy or practices, please contact us as follows:
Privacy Office
JAMF Software, LLC
100 Washington Avenue South
Suite 900
Minneapolis, MN 55401
privacy@jamf.com