T-Pro

We have published no changes to this vendor's list; our first reading was Nov 7, 2026.
Read Nov 11, 2026 · 4 companies named as a subprocessor · stored document

Name	Purpose	Location	First read
Amazon Web Services AI	AWS provides the cloud infrastructure for the T-Pro platform, including compute, storage, networking and database services. Production data is hosted in the AWS region approved for each deployment. The standard environment for the UK, Ireland and EU is eu-west-1 (Ireland) and the standard environment for Australia and New Zealand is ap-southeast-2 (Sydney). Amazon Bedrock, an AWS service, provides the generative AI inference used by T-Pro Scribe. The model runs within AWS in the approved region. Prompts and outputs are not shared with the model provider and are not used to train their models. Data is encrypted in transit using TLS and at rest using AES-256 with keys managed in AWS KMS.; Cloud hosting and infrastructure	EU (Ireland) and Australia (Sydney)	Nov 11, 2026
ClickHouse	ClickHouse Cloud hosts T-Pro’s reporting and analytics database. Selected reporting fields, including identifiers and workflow metadata, are replicated from the production platform so customers and T-Pro can report on documentation volumes, turnaround and system performance. Clinical transcription text and NLP content are not replicated to ClickHouse under the current implementation. Data is encrypted in transit and at rest, and deletions in the source platform propagate to ClickHouse so that removed records are not retained in the analytics copy.; Reporting and analytics	EU (Ireland)	Nov 11, 2026
HubSpot	CRM and Marketing; HubSpot is T-Pro’s customer relationship management and marketing platform. It holds business contact details for customers, prospects and partners, along with records of commercial correspondence. HubSpot is not part of the clinical processing path. Patient clinical content is not stored in HubSpot.	EU	Nov 11, 2026
Microsoft	Collaboration and Productivity; Microsoft 365 provides T-Pro’s email, document storage, and Teams collaboration. It is used for corporate communication, internal documentation and customer correspondence, including support and account management. Microsoft 365 is not part of the clinical processing path and is not used as a store for patient clinical records. Access is controlled by role, protected with multi-factor authentication, and logged.	EU (Ireland)	Nov 11, 2026

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