Upstream incidents
no impact stated· Prime Intellect· · —
Frontend is Unresponsive
minor 
Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 191 major 
OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 303 minor 
Grafana Kubernetes Observability Billing & Usage Incorrect Sep 22 21:27 16 h 39 min 54 696 minor 
Twilio· 
SendGrid· 
Segment Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Sep 22 20:44 3 h 53 min 721 1,617 7no impact stated 
Stripe API call success rate drop Sep 22 20:32 2 h 15 min 570 1,388 2minor Twilio· SendGrid· Segment Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Sep 22 20:27 1 h 43 min 721 1,617 8major 
Buildkite Issues with webhook ingestion, GraphQL queries Sep 22 20:07 42 min 2 4 minor 
Kaseya RocketCyber - Unable to switch Organizations Sep 22 19:51 19 h 9 min 2 3 critical 
Pitney Bowes FedEx Service Disruption Observed for RateShipment. Sep 22 19:28 46 min 1 2 minor Twilio· SendGrid· Segment Messaging Webhook Delays in US1 Sep 22 19:23 51 min 721 1,617 8minor 
Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 530 minor 
Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 41 79 major 
Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 131 641 minor 
Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1 no impact stated 
Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major 
OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 721 1,617 6no impact stated 
Postmark Delayed Message Delivery Sep 22 18:15 20 min 94 997 3major 
Prismatic Web App Unavailable Sep 22 17:59 32 min 4 18 1critical 
Gladia Real Time outage Sep 22 17:56 1 min 5 366 minor 
Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 838 minor 
NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor 
Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 27 580 no impact stated 
Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 5 366 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 838 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 838 minor 
Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 19 208 minor 
Harness.io· 
OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 34 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 19 208 minor 
Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor 
Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major 
Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 91 minor 
PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 213 major 
Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 38 1,036 3minor 
OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 691 1,663 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated 
Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 17 309 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 54 696 no impact stated 
Pipedrive Services Issue Sep 22 14:56 2 h 9 min 12 19 minor 
LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 3 10 critical 
Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major 
Apify Elevated errors in Actor runs Sep 22 14:30 — 5 8 minor 
Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 99 minor 
Plain Plain App Degraded Sep 22 14:22 29 min 41 883 2minor 
Barracuda Networks Firewall datasources alerts will be delayed for US, EU-West customers. Sep 22 14:22 11 h 40 min 1 13 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 22 14:00 19 min 3 34 minor 
Formstack· 
Intellistack Streamline: Sep 22 13:51 41 min 6 21 major 
Grammarly Chat is not working at go.superhuman.com Sep 22 13:46 1 h 3 min 6 14 minor 
bunny.net Intermittent Login/API Timeouts in Poland Sep 22 13:37 29 min 6 9