# 5CA

5CA (5ca.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/5ca
- Documents last verified: 2026-10-03
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 11 tracked vendors directly, 101 within two hops, 322 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: 5CA, Third Party Index, https://thirdpartyindex.com/vendors/5ca (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://5ca.com/subprocessor-list/ | 2026-10-03 | 2026-10-03 |
| Privacy policy | https://5ca.com/privacy-policy/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic Ireland, Limited](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Anthropic/Claude translation service (customer support tickets and messages translation). | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: 6th Floor, South Bank House, Barrow Street. Dublin 4, D04 TR29, Ireland | 2026-10-03 |
| [Databricks, Inc. (if applicable)](https://thirdpartyindex.com/vendors/databricks.md) | Unified analytics platform for data engineering, data science, and machine learning. Supports collaborative data processing and advanced analytics. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 160 Spear Street, Suite 1300, San Francisco, CA 94105 USA | 2026-10-03 |
| [DeepL SE](https://thirdpartyindex.com/vendors/deepl.md) | DeepL translation service (customer support tickets and messages translation). | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions for other entities; Location of Sub-Processor: Maarweg 165, 50825 Cologne, Germany | 2026-10-03 |
| [Discord Inc. (if applicable)](https://thirdpartyindex.com/vendors/discord.md) | Discord social media used for services provision. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 444 De Haro Street #200, San Francisco, CA 94107, USA | 2026-10-03 |
| [Genesys Telecommunications Laboratories, B.V. (Purecloud) (if applicable)](https://thirdpartyindex.com/vendors/genesys.md) | Platform handling customer support calls. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entity, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: Gooimeer 6-02, 1411DD Naarden, Netherlands | 2026-10-03 |
| [Google Ireland Limited (if applicable)](https://thirdpartyindex.com/vendors/google-cloud.md) | Google Chrome browser, Google Sheets, Google Docs used for services provision, data analysis and tools access.; Google Cloud translation service (customer support tickets and messages translation). | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: Gordon House, Barrow Street, Dublin 4, Ireland | 2026-10-03 |
| ITisIT B.V. | IT services (ISP) for Processor systems and servers. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entity, Appropriate safeguards (data processing agreement); Location of Sub-Processor: Damzigt 14, 3454 PS DE MEERN, the Netherlands | 2026-10-03 |
| Melissa Data Corporation (if applicable) | Global address verification and data quality services. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decisión, Appropriate safeguards (Standard Contractual Clauses); Location of Sub-Processor: 22382 Avenida Empresa Rancho Santa Margarita, CA 92688, USA | 2026-10-03 |
| [Microsoft Corp.](https://thirdpartyindex.com/vendors/microsoft.md) | Microsoft translation service (customer support tickets and messages translation).; Office tools, PowerBI, Common Data Services, Azure, Microsoft security, browser, data management and other tools. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: Microsoft Ireland Operations Limited, One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521 Ireland | 2026-10-03 |
| [Mistral AI](https://thirdpartyindex.com/vendors/mistral.md) (AI model provider: Mistral) | Mistral translation service (customer support tickets and messages translation). | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entity, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 15 rue des Halles, 75001 Paris, France | 2026-10-03 |
| [OPENAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | OpenAI translation service (customer support tickets and messages translation). | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 3180 18th Street, San Francisco, California 94110, USA | 2026-10-03 |
| [Postman, Inc. (if applicable)](https://thirdpartyindex.com/vendors/postman.md) | Tool for API development, testing, and documentation. Supports API design, debugging, and collaboration, enabling the building and maintenance of robust APIs. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy | 2026-10-03 |
| Teramind Inc. (if applicable) | Data loss prevention solutions, enabling data monitoring and protection. Supports compliance and security of information. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 525 Randall Ave Ste 100, PMB 491, Cheyenne, WY 82001 USA | 2026-10-03 |
| [Zendesk Inc. (if applicable)](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support handling platform. | Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 989 Market St. Ste. 300 San Francisco, CA 94103 | 2026-10-03 |

Read from ([evidence](https://thirdpartyindex.com/evidence/37514)). CSV: https://thirdpartyindex.com/vendors/5ca/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (1)

- 5CA Group Affiliates (Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: Location of each Affiliate is available at: https://5ca.com/entities/)

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api