# ABBYY

ABBYY declares [21 subprocessors](https://thirdpartyindex.com/vendors/abbyy#subprocessors), plus 11 of its own affiliates, in [its subprocessor list](https://www.abbyy.com/legal/ps-sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/221008)). They include [Zendesk](https://thirdpartyindex.com/vendors/zendesk) and [Rocketlane](https://thirdpartyindex.com/vendors/rocketlane). No published changes since we first read it on 2026-11-05. [5 tracked vendors](https://thirdpartyindex.com/vendors/abbyy#used-by) name ABBYY as a subprocessor, including [SS&C Blue Prism](https://thirdpartyindex.com/vendors/ss-and-c-blue-prism), [Nutshell](https://thirdpartyindex.com/vendors/nutshell) and [Blackboard](https://thirdpartyindex.com/vendors/blackboard).

ABBYY (abbyy.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/abbyy
- Documents last verified: 2026-11-11
- Transparency rating: 83/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 1/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 2 tracked vendors directly, 29 within two hops, 187 within three; 5 tracked vendors rely on it directly, 8 within two hops, 9 within three
- Cite as: ABBYY, Third Party Index, https://thirdpartyindex.com/vendors/abbyy (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.abbyy.com | 2026-11-11 | 2026-11-05 |
| Subprocessor list | https://www.abbyy.com/legal/ps-sub-processors | 2026-11-11 | 2026-11-05 |
| Data processing addendum | https://www.abbyy.com/legal/cloud-terms-of-service/dpa-universal-data-processing/ | 2026-11-11 | 2026-11-05 |
| Privacy policy | https://www.abbyy.com/privacy/ | 2026-11-11 | 2026-11-05 |
| Status page | https://status.abbyy.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.abbyy.com/vulnerability-disclosure-guidelines/ | 2026-11-11 | 2026-11-05 |

## Subprocessors (21)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| A4IT Consulting BVBA,VAT BE 0568.859.567 | — | EU | 2026-11-05 |
| Andre Voltmann Consulting, Local tax ID: 97409/00034 | — | EU | 2026-11-05 |
| Armaxon Consultancy, Ltd | — | EU | 2026-11-05 |
| ARONDOR SAS, VAT FR15444720460 | — | EU | 2026-11-05 |
| AU BAY SA, VAT 67391504693 | — | EU | 2026-11-05 |
| Digital Storm S.R.L. | — | EU | 2026-11-05 |
| Doc@work, VAT FR34 814 729 844 | — | EU | 2026-11-05 |
| FormTran, Inc. | — | US | 2026-11-05 |
| Gomaq Máquinas para Escritório Ltda | — | Brazil | 2026-11-05 |
| Humans 4 Help, VAT: FR 42818383093 | — | EU | 2026-11-05 |
| Makna Solutions, VAT: DE346482726 | — | EU | 2026-11-05 |
| MARIL CBO TR (DBA WiseTREND Advanced OCR) | — | US | 2026-11-05 |
| mDOC Document Processing & Software Engineering, VAT | — | EU | 2026-11-05 |
| Microsoft Ireland Operations Limited and its affiliates (Microsoft Corporation) | Cloud computing, storage and networking; physical security of hardware | EU/USA | 2026-11-05 |
| NetContent LLC | — | US | 2026-11-05 |
| Paragon Business Solutions Bvba, VAT BE0525.987.547 | — | EU | 2026-11-05 |
| Roborana NV, VAT BE0678744731 | — | EU | 2026-11-05 |
| [Rocketlane Corp](https://thirdpartyindex.com/vendors/rocketlane.md) | Customer Onboarding, Project Delivery, and data sharing platform | USA | 2026-11-05 |
| SAS Novelis Consulting | — | EU | 2026-11-05 |
| Wisercat Software OU, VAT EE101311203 | — | EU | 2026-11-05 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Client service and engagement platform to manage client request | USA | 2026-11-05 |

Read from ([evidence](https://thirdpartyindex.com/evidence/221008)). CSV: https://thirdpartyindex.com/vendors/abbyy/subprocessors.csv

### Its own affiliates (11)

- ABBYY d.o.o. Beograd (Serbia)
- ABBYY Europe GmbH (EU)
- ABBYY France SARL (EU)
- ABBYY Hungary Kft. (Hungary)
- ABBYY KYIV - TRI POD LLC (Ukraine)
- ABBYY Software House Ukraine (Ukraine)
- ABBYY Software Iberica (EU)
- ABBYY Solutions Ltd. (EU)
- ABBYY UK Ltd (UK)
- ABBYY USA Software House, Inc. (USA)
- ABBYYSOFTWARE INDIA PRIVATE LIMITED (India)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 42001, ISO 22301, ISO 9001, BSI C5 ([evidence](https://thirdpartyindex.com/evidence/221018))
- Claimed: GDPR, CCPA/CPRA, DORA, NIST CSF ([evidence](https://thirdpartyindex.com/evidence/221018))

## Web Technologies

ABBYY's homepage made 130 requests to 8 domains, and 6 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Analytics 1 (Cloudflare); Tag managers 1 (Google Cloud); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (Usercentrics); Issue trackers 1 (usually detected as Issue trackers: Sentry); Unclassified 1 (Sitecore). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- Qualified.com, Inc.: 38 requests to qualified.com; Qualified
- Usercentrics: 22 requests to usercentrics.eu; Usercentrics
- Sitecore: 5 requests to sitecorecloud.io
- Google Cloud: 2 requests to fonts.googleapis.com, googletagmanager.com; Google Tag Manager
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Sentry: 1 request to sentry.io

### First party (1)

- ABBYY: 61 requests to abbyy.com; GraphQL, HSTS, Microsoft Clarity, Next.js 15.5.9, Open Graph, React, Sentry, Sitecore Experience Edge, Sitecore Experience Platform, Swiper, Vercel, Webpack, core-js 3.25.5

5 tracked companies loaded by the homepage are not in ABBYY's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (5)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): OCR engine for PDF alternative text conversions
- [JAGGAER](https://thirdpartyindex.com/vendors/jaggaer.md): Add-on functionality (“Digital Capture”) that enables automated capture and extraction of invoice data from paper and PDF invoices
- [Nutshell](https://thirdpartyindex.com/vendors/nutshell.md): Enables our business card scanner; OCR services
- [Sidetrade](https://thirdpartyindex.com/vendors/sidetrade.md): (Optical Character Recognition (OCR); Cash Application (Optical Character Recognition (OCR) of Remittance e-mail content). Used by Sidetrade to scan and identif…
- [SS&C Blue Prism](https://thirdpartyindex.com/vendors/ss-and-c-blue-prism.md): Blue Prism Process Intelligence powered by ABBYY Timeline and ABBYY FlexiCapture. Customers choose whether or not to use Blue Prism Process Intelligence and/or …

## Service status

Incidents it reported on its own status page.

- Last 90 days: 10 reported incidents (4 major or critical, 2 minor, 4 with no impact stated)
- Typical time to resolve: 16 h 40 min
- Status page last read: 2026-11-12
- 2026-11-09: Vantage Cloud 3 US: Errors when opening or editing skills in Advanced Designer (major)
- 2026-10-26: Processing delays in Vantage 3.x US (no impact stated)
- 2026-10-26: Vantage 3 Cloud EU - Transaction processing delays and failures (no impact stated)
- 2026-10-21: Processing delays in Vantage 3.x US (minor)
- 2026-09-24: Vantage Cloud 3: Email import disruption (major)
- 2026-09-24: FlexiCapture - AU | Degraded Performance: Message Processing Delay (minor)
- 2026-09-23: ABBYY Vantage Cloud 3 US – Transaction Failures (major)
- 2026-09-23: ABBYY FlexiCapture Cloud – License Errors (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/abbyy

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api