# Acquia Acquia declares [38 subprocessors](https://thirdpartyindex.com/vendors/acquia#subprocessors), plus 6 of its own affiliates, in [its subprocessor list](https://www.acquia.com/about-us/legal/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/132710)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-09-21. [2 tracked vendors](https://thirdpartyindex.com/vendors/acquia#used-by) name Acquia as a subprocessor, including [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty) and [EAB](https://thirdpartyindex.com/vendors/eab). Acquia (acquia.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/acquia - Documents last verified: 2026-11-11 - Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 6/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 25 tracked vendors directly, 152 within two hops, 415 within three; 2 tracked vendors rely on it directly, 15 within two hops, 1104 within three - Cite as: Acquia, Third Party Index, https://thirdpartyindex.com/vendors/acquia (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.acquia.com/about-us/legal/privacy-trust-center | 2026-11-11 | 2026-09-21 | | Subprocessor list | https://www.acquia.com/about-us/legal/subprocessors | 2026-11-11 | 2026-10-21 | | Privacy policy | https://www.acquia.com/about-us/legal/privacy-policy | 2026-11-11 | 2026-09-21 | | Terms | https://www.acquia.com/legal/ai-terms | 2026-11-11 | 2026-09-21 | | Security page | https://www.acquia.com/security | 2026-11-11 | 2026-09-21 | | security.txt | https://www.acquia.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 | | Status page | https://status.acquia.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (38) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [AccuZIP, Inc.](https://thirdpartyindex.com/vendors/accuzip.md) | USPS NCOA service provider. | 3216 El Camino Real; Atascadero, CA 93422 USA | 2026-09-21 | | AgilOne Teknologi ve Veri Madenciligi Arastirma | — | Esentepe Mah. Muzaffer Goksenin Sok. 32. Blok D:2 Sisli - Istanbul; Turkey | 2026-09-21 | | [Akamai Technologies, Inc.](https://thirdpartyindex.com/vendors/akamai.md) | Application security and performance | 145 Broadway, Cambridge, MA 02142 | 2026-09-21 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources. Provides a data lake platform for machine learning. AWS Rekognition is an Artificial Intelligence platform that powers metadata auto-tagging and search by similar functionality in Acquia DAM. | 410 Terry Avenue North; Data Center Region located in the region selected by Customer; Seattle, WA 98109-5210 USA | 2026-10-21 | | Base Tech Inc. (EverAfter) | Activities: Processing data to enable the creation of personalized customer interfaces, automate customer operations, and facilitate communication, project management, and relationship tracking between the Customer and its managed accounts/clients.; Data Types Involved: Customer workspace/account registration information, user credentials, and any customer data or interaction records uploaded to the platform by authorized users.; Purpose: Hosting and processing customer and user data to provide a customer management software-as-a-service platform. | 228 Hamilton Avenue Palo Alto, CA 94301; Base Tech Inc. | 2026-09-21 | | [Brightcove, Inc.](https://thirdpartyindex.com/vendors/brightcove.md) | Zencoder is used to transcode videos between formats for specific types of conversions. | 281 Summer St, Boston, MA 02210 | 2026-09-21 | | Bynder, Inc. dba Webdam | Provides digital asset management services. | — | 2026-10-21 | | [CloudFlare Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Provides web application firewall (WAF) and content delivery network (CDN) services. | — | 2026-10-21 | | [Conductor, Inc.](https://thirdpartyindex.com/vendors/conductor.md) | Conductor is a cloud-based service that allows users to optimize their website content related to search engine optimization (SEO), performance, and conversion. | 2 Park Avenue, 9. Floor, New York, NY 10016 | 2026-09-21 | | [Fastly](https://thirdpartyindex.com/vendors/fastly.md) | Content Delivery Network / CDN | 475 Brannan St. #300; San Francisco, CA 94107 | 2026-09-21 | | [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | Provides Software-as-a-Service (SaaS) web application usage and behavioral monitoring for continuous product improvements | 350 Bay St Ste 100; San Francisco, CA, 94133-1998; United States | 2026-09-21 | | [GitLab Inc.](https://thirdpartyindex.com/vendors/gitlab.md) | Facilitate collaborative code writing including the ability to; view, review, and discuss code. | 268 Bush Street, Suite 350, San Francisco, CA 94104 | 2026-09-21 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Google Analytics is a service that allows DAM customers to track use of their Acquia DAM sites, including visited pages, sources of traffic, visit duration, and other metrics. | — | 2026-10-21 | | [Google Cloud Platform (Google LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources. | 1600 Amphitheatre Pkwy; Data center region varies by customer.; Mountain View, CA 94043 USA | 2026-09-22 | | Google EMEA Ltd. (formerly Google Ireland Limited) | APAC customers: australia-southeast1; Acquia Web Governance Platform:; Customer data processed via Acquia Web Governance Platform is placed on geo-located servers and backup servers:; North American customers: us-central1; UK/EEA/Swiss customers: europe-west1 | 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin, Ireland | 2026-09-22 | | [Linode, Inc](https://thirdpartyindex.com/vendors/akamai.md) | Provides VM configured as a default ESP for Mautic when SparkPost sender domains have not been configured. | 249 Arch St. Philadelphia, PA 19106 | 2026-09-21 | | [Looker Data Sciences, Inc.](https://thirdpartyindex.com/vendors/looker.md) | Provides a data modeling, analytics, and visualization platform. | USA | 2026-10-21 | | [Lunaweb GmbH](https://thirdpartyindex.com/vendors/cloudconvert.md) | CloudConvert is used to convert files between formats for specific types of conversions. | DE-82031 Grünwald; Germany; Nördliche Münchner Straße 14a | 2026-09-21 | | [Mailgun Technologies Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Mailgun is an API-based email service that enables the email functionality in Acquia DAM. Mailgun has access to the email addresses of recipients of emails and the content of emails themselves. | — | 2026-10-21 | | [MessageBird USA, Inc. d/b/a Sparkpost](https://thirdpartyindex.com/vendors/sparkpost.md) | Provides ESP services | 301 Howard St. Suite 1330; San Francisco, CA 94105 | 2026-09-21 | | Monsido, LLC | Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite | Australia; USA; United Kingdom | 2026-10-21 | | Monsido ApS | Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite | 2750 Ballerup; Borupvang 3; Denmark | 2026-09-21 | | Moovly | A cloud-based video creation tool that allows users to create or edit videos online without installing software. | 260 at Nieuwewandeling 62, 9000 Ghent, Belgium | 2026-09-21 | | [Okta Inc.](https://thirdpartyindex.com/vendors/okta.md) | Provides Software-as-a-Service (SaaS) inclusive of tooling and services to manage and secure user authentication into applications and platforms | USA | 2026-10-21 | | One More Cloud, Inc. (bonsai) | Bonsai is a fully managed search engine provider that powers full-text search functionality in Acquia DAM. | 600 Congress Fl 14; Austin, TX 78701 | 2026-09-21 | | [Qubole, Inc.](https://thirdpartyindex.com/vendors/qubole.md) | Provides a data lake platform for machine learning. | USA | 2026-10-21 | | [Salesforce.com, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Salesforce provides cloud-based customer relationship management functionality, along; with a customer support ticketing system and a customer support community for our DAM customers. It is also DAMs CPQ and billing solution, which includes quoting, invoicing and revenue recognition functionalities. | — | 2026-10-21 | | [Santa Cruz Software](https://thirdpartyindex.com/vendors/santa-cruz-software.md) | PrintUI is a cloud-based service embedded into Acquia DAM that allows users to dynamically create custom collateral from an InDesign template, user-entered text, and user-selected assets. | — | 2026-10-21 | | [SearchStax](https://thirdpartyindex.com/vendors/searchstax.md) | Acquia Search powered by SearchStax is a search service delivered as Software as a Service (SaaS) for Cloud Platform and Site Factory. This service empowers Drupal marketers to improve site search experiences with agile tools so that Drupal website visitors can find and discover relevant content faster. | 101 Continental Blvd., Suite 210, El Segundo, CA 90245 | 2026-09-21 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Provides a data platform for data warehousing. | 450 Concar Dr.; Data center region varies by customer.; San Mateo, CA 94402 USA | 2026-09-22 | | Snowplow | Snowplow is a data platform that enriches the analytics pipeline for the Insights application. | United Kingdom | 2026-10-21 | | [Sumo Logic, Inc.](https://thirdpartyindex.com/vendors/sumo-logic.md) | Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as customer application(s) residing on those products. Also ingests, parses, queries, and performs analytics on application and infrastructure logs. Logs can then be used for debugging, troubleshooting, auditing, reporting, detecting, and alerting about unexpected application behavior. Incidental to the purpose of the log processing, service data and personal data may be processed by Sumologic. | USA | 2026-10-21 | | [Syndic8](https://thirdpartyindex.com/vendors/syndic8.md) | Syndic8 is a cloud based service embedded into Acquia DAM that allows users to syndicate product information and assets from Entries to digital marketplaces. | 131 Dartmouth St Floor 3, Boston, MA 02116 | 2026-09-21 | | Trucentric Inc. | Acquia Affiliate employs personnel who may provide support services | Canada | 2026-10-21 | | Widen Enterprises LLC | Provides digital asset management services. | USA | 2026-10-21 | | [Wingify Software Private Limited (d/b/a VWO)](https://thirdpartyindex.com/vendors/wingify.md) | Provides the underlying Saas | 1104, 11th Floor, KLJ Tower North B-5, Netaji Subhash Place, Pitampura, Delhi, India – 110034. | 2026-09-21 | | [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools. | — | 2026-10-21 | | [Ziflow](https://thirdpartyindex.com/vendors/ziflow.md) | Ziflow is a cloud-based service embedded into Acquia DAM that allows users to annotate, review, and approve work-in-progress image and video files before releasing them as Acquia DAM assets | — | 2026-10-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/490)). CSV: https://thirdpartyindex.com/vendors/acquia/subprocessors.csv ### Its own affiliates (6) - Acquia Ltd (7 rue Meyerbeer; 75009 Paris; 80636 Munich; Erika-Mann-Str. 53; France; Germany; Herikerbergweg 238, Luna ArenA, 1101CM Amsterdam; The Netherlands; United Kingdom) - Acquia Australia Pty. Ltd. (Australia) - Acquia Costa Rica SRL - Acquia India Private Limited (India) - Acquia Japan GK (Sanno Park Tower 4th Floor, 2-11-1 Nagata-cho, Tokyo, 100-6104, Japan) - Acquia Singapore Pte Ltd (Singapore) ## Compliance As its trust center lists them. - FedRAMP Marketplace: Moderate · 27 agency authorizations · since Apr 13, 2016 ## Web Technologies Acquia's homepage made 278 requests to 40 domains, 21 services controlled by another company, and 5 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 21 third parties by category: Advertising 7 (Google Cloud, Microsoft, Capterra Inc., OpenAI, Podscribe, Reddit, Inc., Spotify AB); Analytics 6 (G2.com, Wingify, Meta, LinkedIn, Cloudflare, Intentsify, LLC); CDN 2 (UNPKG, jsDelivr); Marketing automation 1 (Warmly); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (TrustArc); Email 1 (LiveIntent); Issue trackers 1 (usually detected as Issue trackers: Sentry); JavaScript libraries 1 (Fastly). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (21) - Google Cloud: 49 requests to google.com, googletagmanager.com, doubleclick.net, gstatic.com, google-analytics.com, googlesyndication.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager, reCAPTCHA (its subprocessor list names it too) - Qualified.com, Inc.: 34 requests to qualified.com; Qualified - Warmly: 15 requests to getwarmly.com; Warmly - G2.com: 14 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Microsoft: 11 requests to clarity.ms, bing.com; Microsoft Advertising - TrustArc: 8 requests to trustarc.com; TrustArc - UNPKG: 6 requests to unpkg.com; LottieFiles, Quicklink 2.3.0, Unpkg - Wingify: 6 requests to visualwebsiteoptimizer.com; VWO (its subprocessor list names it too) - Capterra Inc.: 4 requests to capterra.com; Capterra - LiveIntent: 4 requests to liadm.com; LiveIntent - Meta: 4 requests to facebook.com, facebook.net; Facebook Pixel 2.9.433 - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Spotify AB: 3 requests to spotify.com, byspotify.com; Spotify Pixel - Cloudflare: 2 requests to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - jsDelivr: 2 requests to jsdelivr.net; jsDelivr - Fastly: 1 request to polyfill-fastly.io; Fastly Polyfill (its subprocessor list names it too) - Intentsify, LLC: 1 request to intentsify.io; Intentsify - Sentry: 1 request to sentry.io ### Unknown (5) Domains not identified yet: knotch-cdn.com, knotch.it, knotch.com, mpc-prod-24-s6uit34pua-uw.a.run.app, usbrowserspeed.com ### First party (1) - Acquia: 87 requests to acquia.com, widen.net; Acquia Cloud Platform, Alpine.js 3.17.4, Amazon Web Services, Cloudflare, Drupal 11, HSTS, Microsoft Clarity, Modernizr 3.3.1, Open Graph, PHP, Sentry, Splide, Varnish, core-js 3.32.2, jQuery 4.0.0, jQuery UI 1.14.2 9 tracked companies loaded by the homepage are not in Acquia's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md): Customer portal development and support - [EAB](https://thirdpartyindex.com/vendors/eab.md): Email marketing provider; Email marketing solution ## Service status Incidents it reported on its own status page. - Last 90 days: 21 reported incidents (6 major or critical, 13 minor, 2 with no impact stated) - Typical time to resolve: 3 h 9 min - Status page last read: 2026-11-12 - Its status page says now: Partially Degraded Service (affected: Acquia Campaign Studio: degraded performance, Acquia Campaign Factory: degraded performance) - Under way: Acquia Campaign Studio – Email Rendering Issues in Outlook (minor), since 2026-11-10 17:33 UTC - 2026-11-10: Acquia Campaign Studio – Email Rendering Issues in Outlook (minor) - 2026-11-10: Acquia DAM Preview Issues (minor) - 2026-11-07: Acquia has detected a temporary service interruption in Acquia Cloud Next impacting some applications (major) - 2026-11-06: Code Studio UI Unavailable (major) - 2026-10-29: Code Studio Service Interruption Following Scheduled Maintenance (no impact stated) - 2026-10-21: Acquia Cloud Platform management services temporarily unavailable (minor) - 2026-10-14: Code Studio Jobs Failing (minor) - 2026-10-08: Acquia has detected a service interruption affecting Acquia Source (minor) ## Incidents reported by Acquia's subprocessors Incidents reported in the last 30 days on their own status pages by 8 vendors Acquia lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [Conductor](https://thirdpartyindex.com/vendors/conductor#status), which Acquia lists as a subprocessor, reported CM - Unable to Log In (minor) - 2026-11-10: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Acquia lists as a subprocessor, reported Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-09: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Acquia lists as a subprocessor, reported Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000336 (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-05: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Acquia lists as a subprocessor, reported Problem with Cloud SIEM APIs in North America 2 (US2) (major) - 2026-11-03: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Property Manager Property Activation Errors (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Customer Security Advisory: CVE-2026-98432 (no impact stated) - 2026-10-29: [Conductor](https://thirdpartyindex.com/vendors/conductor#status), which Acquia lists as a subprocessor, reported CI - Ask Conductor Unavailable (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Acquia lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Performance Degradation for Customers in Mumbai and Chennai (no impact stated) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Enterprise Application Access (EAA) Connector Issues (minor) - 2026-10-25: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Edge Delivery issues between Indonesia and Singapore (minor) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Acquia lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities \[CVE-2026-111497\] (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Acquia lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-22: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Edge Delivery Secure CDN platform at Risk of Capacity Issues (no impact stated) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Ziflow](https://thirdpartyindex.com/vendors/ziflow#status), which Acquia lists as a subprocessor, reported Delays creating proofs from intake forms and workflows (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Web Security Analytics, Reporting and Configuration Deployment Issues (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported Customer Security Advisory: PHP Remote Code Execution Vulnerabilities (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Acquia lists as a subprocessor, reported NetStorage issues in Los Angeles (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000299 (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-16: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Acquia lists as a subprocessor, reported Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE) (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000287 (critical) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Acquia lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Acquia lists as a subprocessor, reported INC20000277 (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-03: Changed registry listing: fedramp:F1302201919 ([evidence](https://thirdpartyindex.com/evidence/40338)) Feed: https://thirdpartyindex.com/vendors/acquia/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/acquia ## Security contact From its security.txt (https://www.acquia.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/505)): - Contact: mailto:security@acquia.com - Disclosure policy: https://www.acquia.com/security#responsible-disclosure - Acknowledgments: https://www.acquia.com/security#security-hall-of-fame - Languages: en - No expiry date --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api