# Action1

Action1 (action1.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/action1
- Documents last verified: 2026-09-29
- Transparency rating: 83/100 (how much it publishes, not how secure it is)
- Cite as: Action1, Third Party Index, https://thirdpartyindex.com/vendors/action1 (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.action1.com/legal/security/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://www.action1.com/legal/data-processors/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://www.action1.com/legal/privacy-policy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://www.action1.com/legal/terms-of-use/ | 2026-09-29 | 2026-09-29 |
| security.txt | https://www.action1.com/.well-known/security.txt | 2026-09-29 | 2026-09-29 |
| Status page | https://status.action1.com/ | 2026-09-29 | 2026-09-29 |
| Security advisories | https://www.action1.com/legal/vulnerability-disclosure/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Primary hosting and cloud infrastructure | United States (us‑east‑1), United States (us-west-2), Germany (eu‑central‑1), Australia (ap‑southeast‑2), United Kingdom (eu-west-2) | 2026-09-29 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | Not used within the Action1 Platform; Technical Support Knowledge Base, Data Anonymization | United States | 2026-09-29 |
| Base | Customer Engagement | United States | 2026-09-29 |
| [Bunny.net](https://thirdpartyindex.com/vendors/bunny-net.md) | Content Delivery Network (CDN) / Edge hosting | United States, Europe, Australia (70+ global PoPs) | 2026-09-29 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | SIEM Processing | United States | 2026-09-29 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Electronic signature and agreement management | United States (primary) + EU replicas | 2026-09-29 |
| Earth Class Mail | Virtual mail scanning & postal mail management | United States – Beaverton (OR) & Frisco (TX); data stored in AWS US | 2026-09-29 |
| [FastSpring](https://thirdpartyindex.com/vendors/fastspring.md) | Customer payment processing (merchant of record) | United States (AWS US-East) + EU backup region | 2026-09-29 |
| Flowroute (a BCM One Company) | US-only call metadata and CDRs | United States (us-east) | 2026-09-29 |
| [Google Cloud (GCP)](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud host for telecommunication system | United States (us-east1) | 2026-09-29 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Email marketing automation & CRM | United States (us-east-1) or Germany (eu-central-1) by customer choice | 2026-09-29 |
| Intuit QuickBooks Online | Accounting & bookkeeping SaaS | United States (AWS-hosted) | 2026-09-29 |
| Onfido (Entrust) | Identity verification (KYC/AML) | Ireland, United States (Ohio), Canada (Quebec) | 2026-09-29 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | Not used within the Action1 Platform; Technical Support Knowledge Base, Data Anonymization | United States (Primary) | 2026-09-29 |
| [Outreach](https://thirdpartyindex.com/vendors/outreach.md) | Marketing Pipeline and Deal Management | United States and Ireland | 2026-09-29 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM & customer support platform | United States, Germany (Frankfurt), France (Paris), Japan (Tokyo), Australia (Sydney) – Hyperforce global cloud | 2026-09-29 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | EU, UK, and International Call Metadata and CDRs | United States (US1); Ireland (IE1); Australia (AU1) | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/16955)). CSV: https://thirdpartyindex.com/vendors/action1/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Security contact

From its security.txt (https://www.action1.com/.well-known/security.txt):

- Contact: mailto:security@action1.com
- Encryption key: https://www.action1.com/action1_security_public_42d01cf9.asc

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api