# ActiveCampaign ActiveCampaign declares [6 subprocessors](https://thirdpartyindex.com/vendors/activecampaign#subprocessors), plus 5 of its own affiliates, in [its subprocessor list](https://www.activecampaign.com/legal/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/10575)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Snowflake](https://thirdpartyindex.com/vendors/snowflake). No published changes since we first read it on 2026-09-27. [28 tracked vendors](https://thirdpartyindex.com/vendors/activecampaign#used-by) name ActiveCampaign as a subprocessor, including [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis), [SerpApi](https://thirdpartyindex.com/vendors/serpapi) and [Experian](https://thirdpartyindex.com/vendors/experian). ActiveCampaign (activecampaign.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/activecampaign - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 3/8 (partial); Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Companies part of it: [Postmark](https://thirdpartyindex.com/vendors/postmark) - Supply chain: relies on 4 tracked vendors directly, 22 within two hops, 116 within three; 28 tracked vendors rely on it directly, 50 within two hops, 1092 within three - Cite as: ActiveCampaign, Third Party Index, https://thirdpartyindex.com/vendors/activecampaign (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.activecampaign.com/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://www.activecampaign.com/legal/subprocessors | 2026-11-11 | 2026-09-27 | | Data processing addendum | https://www.activecampaign.com/legal/dpa | 2026-11-11 | 2026-09-27 | | Privacy policy | https://www.activecampaign.com/legal/privacy-policy | 2026-11-11 | 2026-10-02 | | Terms | https://www.activecampaign.com/legal/terms-of-service | 2026-11-11 | 2026-10-19 | | Security page | https://www.activecampaign.com/security | 2026-11-11 | 2026-09-27 | | Status page | https://status.activecampaign.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (6) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | 11 Tecnologías, S. de R.L. de C.V. | — | Mexico | 2026-09-27 | | AC Snudrovia LLC | — | United States | 2026-09-27 | | [Amazon Web Services (for AWS Bedrock and open-weight models)](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | — | — | 2026-09-27 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | — | 2026-09-27 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | — | — | 2026-09-27 | | [Zight (formerly CloudApp)](https://thirdpartyindex.com/vendors/zight.md) | — | — | 2026-09-27 | Read from ([evidence](https://thirdpartyindex.com/evidence/10575)). CSV: https://thirdpartyindex.com/vendors/activecampaign/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (5) - ActiveCampaign Australia Pty Limited (Australia) - ActiveCampaign Brasil LTDA (Brazil) - ActiveCampaign Costa Rica S.R.L. (Costa Rica) - ActiveCampaign Ireland Limited (Ireland) - ActiveCampaign Poland sp. z o.o. (Poland) ## Compliance As its trust center lists them. - Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/13736)) - Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/13736)) ## Web Technologies ActiveCampaign's homepage made 219 requests to 47 domains, 28 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 28 third parties by category: Advertising 9 (Google Cloud, The Trade Desk, Inc., OpenAI, Reddit, Inc., Spotify AB; reviewed: Clickagy; usually detected as Advertising: Microsoft, Xandr, Magnite, Inc.); Analytics 7 (Clay, Cloudflare, LinkedIn, Meta, ZoomInfo, Hotjar, Unify); Marketing automation 4 (OptinMonster, GetVector, Inc., Apollo; usually detected as Marketing automation: Adobe); Cookie compliance 1 (CookieYes); CDN 1 (jsDelivr); Documentation 1 (Zendesk); JavaScript libraries 1 (usually detected as JavaScript libraries: bunny.net); Security 1 (FingerprintPro); Widgets 1 (Forethought Technologies); Unclassified 2 (Servd, Adyen). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (28) - Google Cloud: 32 requests to doubleclick.net, google.com, googletagmanager.com, fonts.googleapis.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - bunny.net: 26 requests to b-cdn.net - OptinMonster: 18 requests to omappapi.com; OptinMonster - Zendesk: 14 requests to zdassets.com, zendesk.com; Zendesk, Zendesk Widget - GetVector, Inc.: 11 requests to vector.co; Vector - CookieYes: 8 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - Microsoft: 8 requests to clarity.ms - The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk - Adobe: 7 requests to adobedtm.com, demdex.net, 2o7.net, everesttech.net - Clickagy: 7 requests to clickagy.com - Forethought Technologies: 7 requests to forethought.ai; Forethought Solve - Clay: 4 requests to claydar.com; Clay Web Intent - Servd: 4 requests to svdcdn.com - Apollo: 3 requests to aplo-evnt.com, apollo.io; Apollo.io - Cloudflare: 3 requests to cloudflareinsights.com; Cloudflare Browser Insights - FingerprintPro: 3 requests to fpjs.io, fpjscdn.net; Fingerprint - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.439 - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Spotify AB: 3 requests to spotify.com, byspotify.com; Spotify Pixel - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - Hotjar: 2 requests to hotjar.com; Hotjar - Unify: 2 requests to unifyintent.com; Unify - Xandr: 2 requests to adnxs.com - Adyen: 1 request to adyen.com - Magnite, Inc.: 1 request to rubiconproject.com - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### Unknown (2) Domains not identified yet: d3tnn7lar6ozas.cloudfront.net, usbrowserspeed.com ### First party (1) - ActiveCampaign: 27 requests to activecampaign.com; Adobe Analytics, Adobe Audience Manager, Adobe Experience Platform Identity Service, Adobe Experience Platform Launch, Cloudflare, Craft CMS, Forethought AI, HSTS, HTTP/3, HockeyStack, LazySizes, Microsoft Clarity, Open Graph, PHP, SEOmatic, Yii, core-js 3.32.2 20 tracked companies loaded by the homepage are not in ActiveCampaign's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (28) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [APIVoid](https://thirdpartyindex.com/vendors/apivoid.md) - [Apiway](https://thirdpartyindex.com/vendors/apiway.md): Marketing CRM - [Campsite](https://thirdpartyindex.com/vendors/campsite.md): Email communication - [CloudFiles](https://thirdpartyindex.com/vendors/cloudfiles.md): Transactional email - [CometChat](https://thirdpartyindex.com/vendors/cometchat.md) - [Docmosis](https://thirdpartyindex.com/vendors/docmosis.md) - [Duffel](https://thirdpartyindex.com/vendors/duffel-com.md): Customer data; Marketing email and automation - [Experian](https://thirdpartyindex.com/vendors/experian.md): Provision of operational email functionality; Sub-processor - [Frontify](https://thirdpartyindex.com/vendors/frontify.md): Transactional email service - [Geckoboard](https://thirdpartyindex.com/vendors/geckoboard.md): Email service provider - [Guardsquare](https://thirdpartyindex.com/vendors/guardsquare.md): Transactional email provider - [Influx](https://thirdpartyindex.com/vendors/influx.md): Email delivery - [iSpring Solutions](https://thirdpartyindex.com/vendors/ispring-solutions.md): email services - [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis.md) - [Macha AI](https://thirdpartyindex.com/vendors/macha-ai.md): Transactional email delivery - [Matter](https://thirdpartyindex.com/vendors/matter.md): Marketing emails - [myQuest](https://thirdpartyindex.com/vendors/myquest.md): Email marketing and CRM automation - [Overloop](https://thirdpartyindex.com/vendors/overloop.md): IT Services - [Paved](https://thirdpartyindex.com/vendors/paved.md): Newsletter Platform Integration - [ReadWorks](https://thirdpartyindex.com/vendors/readworks.md): District support; Email communications; Email marketing - [RevenueHunt](https://thirdpartyindex.com/vendors/revenuehunt.md): Email marketing integration - [SegMetrics](https://thirdpartyindex.com/vendors/segmetrics.md): Marketing automation and product communications to SegMetrics account holders - [SerpApi](https://thirdpartyindex.com/vendors/serpapi.md): transactional emails - [Socket](https://thirdpartyindex.com/vendors/socket-dev.md): Sending emails like password reset or login links - [SoundStack](https://thirdpartyindex.com/vendors/soundstack.md) - [Swivl](https://thirdpartyindex.com/vendors/swivl.md): Notification & Marketing emails - [TestingBot](https://thirdpartyindex.com/vendors/testingbot.md): Account name and email address for transactional and product emails.; Transactional email delivery (Postmark) - [Trustmary](https://thirdpartyindex.com/vendors/trustmary.md): Support automation ## Service status Incidents it reported on its own status page. - Last 90 days: 9 reported incidents (6 major or critical, 1 minor, 2 with no impact stated) - Typical time to resolve: 3 h 22 min - Status page last read: 2026-11-12 - 2026-11-10: Some customers experiencing automations delays (no impact stated) - 2026-11-05: Landing Pages for customers in EU experiencing outage. (major) - 2026-10-27: Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending. (minor) - 2026-10-22: System outage - 10/22/2026 (critical) - 2026-10-20: Delayed processing for automations and messages (no impact stated) - 2026-10-08: Whatsapp message responses delayed (major) - 2026-09-28: Transactional Email Failures (critical) - 2026-09-14: Bulk Edit of contacts is not applying filters. (major) ## Incidents reported by ActiveCampaign's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors ActiveCampaign lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000319 (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ActiveCampaign lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ActiveCampaign lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/activecampaign --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api