# ActiveTrail

[1 tracked vendor](https://thirdpartyindex.com/vendors/activetrail#used-by), [Appwrite](https://thirdpartyindex.com/vendors/appwrite), names ActiveTrail as a subprocessor. We have not found a subprocessor list published by ActiveTrail. We monitor 4 of its documents, which we last checked on 2026-11-11.

ActiveTrail (activetrail.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/activetrail
- Documents last verified: 2026-11-11
- Transparency rating: 31/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: ActiveTrail, Third Party Index, https://thirdpartyindex.com/vendors/activetrail (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.activetrail.com/dpa/ | 2026-11-11 | 2026-11-07 |
| Privacy policy | https://www.activetrail.com/privacy\_policy/ | 2026-11-11 | 2026-11-07 |
| Terms | https://www.activetrail.com/terms-and-conditions/ | 2026-11-11 | 2026-11-07 |
| Status page | https://status.activetrail.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

ActiveTrail's homepage made 183 requests to 16 domains, and 9 services controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

9 third parties by category: Analytics 3 (LinkedIn, Meta; usually detected as Analytics: Cloudflare); Advertising 2 (Google Cloud; usually detected as Advertising: Microsoft); Live chat 1 (Text); Cookie compliance 1 (CookieYes); Security 1 (usually detected as Security: Amazon Web Services); Widgets 1 (Wisepops). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (9)

- Text: 22 requests to livechatinc.com; LiveChat
- Google Cloud: 21 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- Microsoft: 6 requests to clarity.ms
- Wisepops: 6 requests to wisepops.net, wisepops.com; Wisepops
- Cloudflare: 3 requests to cloudflare.com
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.438
- Amazon Web Services: 1 request to on.aws

### First party (1)

- ActiveTrail: 108 requests to activetrail.com; Bootstrap, Cloudflare, Contact Form 7, Elementor 4.3.6, Font Awesome, HTTP/3, Magnific Popup, Microsoft Clarity, MySQL, OWL Carousel, Open Graph, PHP, Priority Hints, RSS, WP Rocket 3.24, WPML 5.3.0, WordPress, Yoast SEO 28.8, core-js 3.32.2, jQuery 3.7.1, jQuery Migrate, jQuery UI 1.14.2

9 tracked companies loaded by the homepage are not in ActiveTrail's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Appwrite](https://thirdpartyindex.com/vendors/appwrite.md): Two factor authentication +972 numbers

## Service status

Incidents it reported on its own status page.

- Last 90 days: 4 reported incidents (0 major or critical, 4 minor, 0 with no impact stated)
- Typical time to resolve: 10 h 18 min
- Status page last read: 2026-11-11
- 2026-11-10: Important Notice : Operational Email Delivery Delays - RESOLVED (minor)
- 2026-10-07: Important Notice: Partial service outage affecting media file uploads and File-based contact imports - RESOLVED (minor)
- 2026-09-22: Important Notice: One time password Delivery Issue - OTP - RESOLVED (minor)
- 2026-09-19: Important Notice: Partial service outage affecting some customers - RESOLVED (minor)
- 2026-05-10: Important Notice: Some Costumers May Experience Difficulties With the Account Login -RESOLVED (critical)
- 2026-05-07: Important Notice: SMS Marketing Campaigns Delivery Delays Issue (EU) (major)
- 2026-02-18: Important Notice: Some clients may experience slower account performance - RESOLVED (minor)
- 2025-12-30: Important Notice: ActiveTail's marketing website is currently unavailable - RESOLVED (critical)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api