# AHEAD

AHEAD declares [29 subprocessors](https://thirdpartyindex.com/vendors/ahead#subprocessors) in [its subprocessor list](https://trust.ahead.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-10-31 ([evidence](https://thirdpartyindex.com/evidence/175258)). They include [Microsoft](https://thirdpartyindex.com/vendors/microsoft), [Anthropic](https://thirdpartyindex.com/vendors/anthropic) and [Salesforce](https://thirdpartyindex.com/vendors/salesforce). No published changes since we first read it on 2026-10-29.

AHEAD (ahead.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/ahead
- Documents last verified: 2026-10-31
- Transparency rating: 73/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 20 tracked vendors directly, 163 within two hops, 459 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: AHEAD, Third Party Index, https://thirdpartyindex.com/vendors/ahead (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.ahead.com/ | 2026-10-31 | 2026-10-29 |
| Subprocessor list | https://trust.ahead.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-10-31 | 2026-10-29 |
| Privacy policy | https://www.ahead.com/privacy-policy/ | 2026-10-31 | 2026-10-29 |
| Terms | https://www.ahead.com/uncategorized/terms-of-use/ | 2026-10-31 | 2026-10-29 |
| security.txt | https://www.ahead.com/.well-known/security.txt | 2026-10-31 | 2026-10-29 |

## Subprocessors (29)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Internal Knowledge Work and Automation | United States | 2026-10-29 |
| ArrowSphere | Cloud Lifecycle Management | United States | 2026-10-29 |
| Cologix | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| Csquare | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Document Signing Software | United States | 2026-10-29 |
| [Equinix](https://thirdpartyindex.com/vendors/equinix.md) | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| [Expedient](https://thirdpartyindex.com/vendors/expedient.md) | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| [Flexential](https://thirdpartyindex.com/vendors/flexential.md) | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| [Glean](https://thirdpartyindex.com/vendors/glean.md) | Internal Knowledge Work and Automation | United States | 2026-10-29 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Automation and Analytics | United States | 2026-10-29 |
| [Influ2](https://thirdpartyindex.com/vendors/influ2.md) | Marketing Platform | United States | 2026-10-29 |
| [IntelAgree](https://thirdpartyindex.com/vendors/intelagree.md) | Contract Lifecycle Management | United States | 2026-10-29 |
| Kolleno | Accounts Receivable Management | United States | 2026-10-29 |
| Labra.io | Cloud Customer Engagement | United States | 2026-10-29 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud and Infrastructure Services | United States | 2026-10-29 |
| NTT Global Data Centers (formerly RagingWire) | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| [Okta](https://thirdpartyindex.com/vendors/okta.md) | Cloud Identity Provider | United States | 2026-10-29 |
| ONEiO | System Integration Platform for Managed Services | Finland | 2026-10-29 |
| [Oracle NetSuite](https://thirdpartyindex.com/vendors/netsuite.md) | Billing and Accounting | United States | 2026-10-29 |
| [Outreach](https://thirdpartyindex.com/vendors/outreach.md) | Sales Engagement | United States | 2026-10-29 |
| RollWorks | Account-Based Marketing | United States | 2026-10-29 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management | United States | 2026-10-29 |
| [SAP](https://thirdpartyindex.com/vendors/sap.md) | Expense Management | United States | 2026-10-29 |
| [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md) | Digital Workflow Management | United States | 2026-10-29 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud Data Storage | United States | 2026-10-29 |
| Splash | Marketing Event Registration | United States | 2026-10-29 |
| [TierPoint](https://thirdpartyindex.com/vendors/tierpoint.md) | Cloud Computing and Data Center IaaS | United States | 2026-10-29 |
| [Totango](https://thirdpartyindex.com/vendors/totango.md) | Customer Success Management | United States | 2026-10-29 |
| [UKG](https://thirdpartyindex.com/vendors/ukg.md) | HR and Workforce Management | United States | 2026-10-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/175258)). CSV: https://thirdpartyindex.com/vendors/ahead/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO 9001, PCI DSS, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/175256))

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by AHEAD's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors AHEAD lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which AHEAD lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which AHEAD lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [NetSuite](https://thirdpartyindex.com/vendors/netsuite#status), which AHEAD lists as a subprocessor, reported NetSuite Email | Multiple Regions (major)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-12: [Glean](https://thirdpartyindex.com/vendors/glean#status), which AHEAD lists as a subprocessor, reported AWS Bedrock rate limiting for Claude Opus (no impact stated)
- 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which AHEAD lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Issue with spend limits (no impact stated)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors on platform.claude.com (major)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major)
- 2026-10-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which AHEAD lists as a subprocessor, reported INC20000263 (major)
- 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which AHEAD lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which AHEAD lists as a subprocessor, reported Delayed credits on the Claude Platform (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ahead

## Security contact

From its security.txt (https://www.ahead.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/175257)):

- Contact: mailto:security@ahead.com
- Disclosure policy: https://www.ahead.com/responsible-disclosure-program/
- Languages: en
- Valid until 2028-01-01

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api