# Air

Air (air.inc): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/air
- Documents last verified: 2026-09-30
- Transparency rating: 77/100 (how much it publishes, not how secure it is)
- Cite as: Air, Third Party Index, https://thirdpartyindex.com/vendors/air (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.air.inc/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.air.inc/subprocessors | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://air.inc/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://air.inc/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://air.inc/security | 2026-09-30 | 2026-09-30 |
| Status page | https://status.air.inc/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider; Contact: AWS Legal aws-EU-privacy@amazon.com DPA: | 410 Terry Ave N, Seattle, WA 98109-5210 | 2026-09-30 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Contact: Privacy Team privacy@datadoghq.com DPA:; Observability | 620 8th Ave, Floor 45, New York, NY 10018 | 2026-09-30 |
| [fal.ai](https://thirdpartyindex.com/vendors/fal.md) | Contact: Privacy / Support support@fal.ai; Generative media generation | 2261 Market St, Suite 10467, San Francisco, CA 94114 | 2026-09-30 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | Contact: DPO dpo@github.com DPA:; Version control | 88 Colin P. Kelly Jr. St., San Francisco, CA 94107 | 2026-09-30 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Contact: DPO dataprotection@intercom.io DPA:; Customer Support | 55 2nd St, 4th Floor, San Francisco, CA 94105 | 2026-09-30 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Analytics; Contact: Privacy Program compliance@mixpanel.com DPA: | Pier 1, Bay 2, The Embarcadero, San Francisco, CA 94111 | 2026-09-30 |
| Twelve Labs | Contact: Privacy Officer support@twelvelabs.io DPA:; Video Enrichment | 55 Green St, San Francisco, CA 94111 | 2026-09-30 |
| [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Contact: Data Privacy Officer privacy@vanta.com DPA:; Continuous Security and Compliance Monitoring | 655 Montgomery St, Suite 1600, San Francisco, CA 94111 | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21433)). CSV: https://thirdpartyindex.com/vendors/air/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/21435))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/21435))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-05-02: Media processing degredation (minor)
- 2025-11-03: App Unresponsive (major)
- 2025-10-20: AWS Outage Impacting Service (critical)
- 2025-10-07: Elevated Response Times (minor)
- 2025-10-02: Application Loading Issues (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api