# AirCall

AirCall declares [20 subprocessors](https://thirdpartyindex.com/vendors/aircall#subprocessors), plus 5 of its own affiliates, in [its subprocessor list](https://aircall.io/subprocessorlist/), which we last checked on 2026-10-11 ([evidence](https://thirdpartyindex.com/evidence/82893)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Twilio](https://thirdpartyindex.com/vendors/twilio). No published changes since we first read it on 2026-10-11.

AirCall (aircall.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/aircall
- Documents last verified: 2026-10-11
- Transparency rating: 78/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 4/7 (partial); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 19 tracked vendors directly, 129 within two hops, 431 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: AirCall, Third Party Index, https://thirdpartyindex.com/vendors/aircall (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://aircall.io/subprocessorlist/ | 2026-10-11 | 2026-10-11 |
| Data processing addendum | https://aircall.io/dpa/ | 2026-10-11 | 2026-10-11 |
| Privacy policy | https://aircall.io/privacy/ | 2026-10-11 | 2026-10-11 |
| Security page | https://aircall.io/security/ | 2026-10-11 | 2026-10-11 |
| Status page | https://status.aircall.com/ | 2026-10-11 | 2026-10-11 |

## Subprocessors (20)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting of all data in Aircall product. | Hosting of Aircall product data, primarily in the United States, with regional storage in the EU and Australia for selected data types.; USA/Germany/Australia | 2026-10-11 |
| [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | Generation of transcription from call recordings | USA | 2026-10-11 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | — | USA | 2026-10-11 |
| [Cartesia AI](https://thirdpartyindex.com/vendors/cartesia.md) | Provision of inputs for AI Voice Agent | USA | 2026-10-11 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Data analytics and data processing services. ClickHouse provides database and data processing infrastructure used to analyze platform metrics and operational usage data. | USA | 2026-10-11 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Monitoring for provided services/security purposes.; The security tracking software provided by Datadog monitors our customers' activity (including automated access to personal data) in the Aircall system for the detection of potential security threats and generates security alerts for our teams. If a security violation is detected, we inform you accordingly. This activity is essential for preventing and potentially detecting cyberattacks and thus for Aircall’s protection of your data and the provision of our service in the required and contracted quality. | USA | 2026-10-11 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Generation of transcription from call recordings | USA | 2026-10-11 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Provision of inputs for AI Voice Agent | USA | 2026-10-11 |
| [Firecrawl](https://thirdpartyindex.com/vendors/firecrawl.md) | Retrieval and processing of customer provided source data to support customer created knowledge base within the Aircall product. | USA | 2026-10-11 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | — | USA | 2026-10-11 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | — | Germany | 2026-10-11 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Generation of conversation insights (Call summarisation, Key topics list, Talk ratio etc.) from voice transcriptions.; Provision of inputs for AI Voice Agent | USA | 2026-10-11 |
| [PartnerHero](https://thirdpartyindex.com/vendors/partnerhero.md) | — | USA/Romania | 2026-10-11 |
| [Pinecone](https://thirdpartyindex.com/vendors/pinecone.md) | Storage and retrieval of vector embeddings to support AI-powered search and the customer knowledge base within the Aircall product. | USA/Ireland | 2026-10-11 |
| [Pusher](https://thirdpartyindex.com/vendors/pusher.md) | — | USA/UK | 2026-10-11 |
| Ribbon | Call authentication/verification, call security and call-routing control.; Ribbon provides services that protect and secure real-time communications via Aircall and ensures calls in certain countries are duly authenticated/verified. | USA | 2026-10-11 |
| [Rudderstack](https://thirdpartyindex.com/vendors/rudderstack.md) | — | USA | 2026-10-11 |
| [Startree](https://thirdpartyindex.com/vendors/startree.md) | — | USA | 2026-10-11 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Twilio provides services that allow switching calls between the PSTN and VoIP environment. Every call made via Aircall is transmitted to Twilio.; Voice transmission services. | USA | 2026-10-11 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | — | USA/Ireland | 2026-10-11 |

Read from ([evidence](https://thirdpartyindex.com/evidence/82893)). CSV: https://thirdpartyindex.com/vendors/aircall/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (5)

- Aircall SAS (Australia; France)
- Aircall.io, Inc. (USA)
- Aircall Telecom SL (Spain)
- Aircall Telecom India Private Limited (India)
- Aircall UK Ltd (United Kingdom)

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 11 days: 6 reported incidents (2 major or critical, 4 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 1 min
- Status page last read: 2026-10-12
- 2026-10-12: Calling Issues (major)
- 2026-10-07: Partner Integrations Not Receiving Call Events (minor)
- 2026-10-05: Intermittent calls and SMS failures on a subset of French and Spanish numbers (minor)
- 2026-10-05: Intermittent calls and SMS failures on a subset of French and Spanish numbers (minor)
- 2026-10-01: Outbound calls from mobile Spanish numbers reaching an audio message. (minor)
- 2026-10-01: Issues logging in to Aircall Workspace (major)

## Incidents reported by AirCall's subprocessors

Incidents reported in the last 30 days on their own status pages by 11 vendors AirCall lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Germany (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Romania (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Malaysia (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor)
- 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor)
- 2026-10-12: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported Support case creation unavailable (no impact stated)
- 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor)
- 2026-10-08: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which AirCall lists as a subprocessor, reported Intermittent API and Playground Errors (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Music 2.5 endpoints performance degraded (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Twilio SMS Delivery Issues (minor)
- 2026-10-08: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated error rates for Flux TTS (minor)
- 2026-10-07: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which AirCall lists as a subprocessor, reported Degraded API Performance in US Regions (major)
- 2026-10-07: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which AirCall lists as a subprocessor, reported \[SERVERLESS\]\[GCP\]\[us-central1\] Newly created indexes failing to initialize (major)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio to Movistar El Salvador (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor)
- 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model (minor)
- 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model (major)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model (minor)
- 2026-10-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-10-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported increase in latency (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-05: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which AirCall lists as a subprocessor, reported Delays in processin Bulk Actions in the Inbox (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor)
- 2026-10-05: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint (major)
- 2026-10-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated errors for Flux TTS (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor)
- 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor)
- 2026-10-03: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated errors for Flux TTS (minor)
- 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor)
- 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Messaging Event Delays for Comms API (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated)
- 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which AirCall lists as a subprocessor, reported Delayed RUM sessions (no impact stated)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported A2P Campaign Registration Delays (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor)
- 2026-09-30: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated API errors (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor)
- 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which AirCall lists as a subprocessor, reported Delayed Events (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Delivery Failures From Verify to China (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-29: [RudderStack](https://thirdpartyindex.com/vendors/rudderstack#status), which AirCall lists as a subprocessor, reported Data Ingestion Issue in the EU region (critical)
- 2026-09-29: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures (major)
- 2026-09-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-09-28: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (US) (minor)
- 2026-09-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Increased turnaround times for Async Universal-3 model (minor)
- 2026-09-28: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated latency on Flux STT (US) (minor)
- 2026-09-28: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Increased latency for Speech to Text API requests (minor)
- 2026-09-28: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Agents - EU Residency (major)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor)
- 2026-09-28: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which AirCall lists as a subprocessor, reported \[Pods\]\[AWS\]\[us-east-1\] Write failures and high latency (minor)
- 2026-09-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor)
- 2026-09-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Intermittent Trial Unit Errors for Verify 'Try it out' Feature (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat United Arab Emirates (minor)
- 2026-09-25: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which AirCall lists as a subprocessor, reported Users are unable to acknowledge, escalate, or resolve On-Call Pages (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-09-25: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Elevated Flux TTS 1011 Error Rate (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Event Streams Service Disruption (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTS Belarus (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Cameroon (minor)
- 2026-09-24: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported Streaming ClickPipes degradation in AWS eu-central-1 region (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Datora Brazil (minor)
- 2026-09-24: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported Some ClickPipes CDC pipes paused and can't be resumed (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia (minor)
- 2026-09-23: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which AirCall lists as a subprocessor, reported API key issuing degraded (no impact stated)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria (minor)
- 2026-09-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported We are investigating an issue affecting Azure eastus2 region (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to MASS Response Austria (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Countries (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden (minor)
- 2026-09-22: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which AirCall lists as a subprocessor, reported \[Serverless\]\[AWS\]\[eu-west-1\] 5xx on read requests (major)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Messaging Webhook Delays in US1 (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Phone Number APIs and Console Were Returning Incorrect 404 Responses (no impact stated)
- 2026-09-22: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported We are investigating an issue with CH servers in Azure germanywestcentral region (minor)
- 2026-09-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which AirCall lists as a subprocessor, reported Aura-2 TTS Elevated Error Rates for English Voices (major)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio Long Codes to Natcom Haiti (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Airtel India (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Izzi Mexico (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Delayed Intelligent Alerts Notifications and Stale Alert History in Console (minor)
- 2026-09-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-09-21: [RudderStack](https://thirdpartyindex.com/vendors/rudderstack#status), which AirCall lists as a subprocessor, reported Increased latency in US data processing pipeline (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Verify Voice Traffic Failures to Japan (no impact stated)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported API Errors Affecting Multiple Services (no impact stated)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers (minor)
- 2026-09-21: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which AirCall lists as a subprocessor, reported Delayed Monitors Notifications (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan (minor)
- 2026-09-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telemat Cel Brazil (minor)
- 2026-09-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-09-20: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which AirCall lists as a subprocessor, reported Delayed events triggered by emails (minor)
- 2026-09-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Russia (minor)
- 2026-09-19: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which AirCall lists as a subprocessor, reported Some ElevenAgents calls failed to start (major)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported A2P 10DLC Campaign Statuses Remaining 'In Review' (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Delays with Phone Number Registration to A2P 10DLC (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Ufone Pakistan (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported 503 Errors When Calling Comms-API (no impact stated)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to H3G United Kingdom (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines (minor)
- 2026-09-17: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which AirCall lists as a subprocessor, reported \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on the readpath (major)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-16: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Outage on US Async Endpoint (critical)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Twilio Console Issue (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada (minor)
- 2026-09-16: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which AirCall lists as a subprocessor, reported Issues with Fin for Salesforce (minor)
- 2026-09-16: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported Intermittent Issues with the Support tab (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel India (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat Egypt (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Paraguay (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio to Vivo Brazil (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Inbound SIP Calls With OPUS Codec Only Blocked (no impact stated)
- 2026-09-15: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported ClickPipes failing on Kinesis in AWS us-east-1 (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Video Room Settings Not Loading (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Pages Not Accessible in Twilio Console (minor)
- 2026-09-15: [Firecrawl](https://thirdpartyindex.com/vendors/firecrawl#status), which AirCall lists as a subprocessor, reported /scrape latency degraded (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Belgium (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Missing Data in Voice Insights / Console Subaccount Rollup (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Swaziland (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-14: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which AirCall lists as a subprocessor, reported Distributed Cache performance degradation in AWS us-east-1 (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Comms API retry failing intermittently (no impact stated)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil (minor)
- 2026-09-13: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which AirCall lists as a subprocessor, reported Elevated turnaround times for async transcription (no impact stated)
- 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France (minor)
- 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which AirCall lists as a subprocessor, reported Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/aircall

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api