# AIRSLATE

AIRSLATE (airslate.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/airslate
- Documents last verified: 2026-09-29
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: AIRSLATE, Third Party Index, https://thirdpartyindex.com/vendors/airslate (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://policies.airslate.com/subprocessors | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://policies.airslate.com/dpa | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://policies.airslate.com/privacy-notice | 2026-09-29 | 2026-09-29 |
| Terms | https://policies.airslate.com/terms | 2026-09-29 | 2026-09-29 |
| Security page | https://product.airslate.com/security | 2026-09-29 | 2026-09-29 |
| Status page | https://status.altaflow.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) | Corporate Non-Sharing AI Large Language Model for AI-Based Feature Automation | United States | 2026-09-29 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Content Delivery, Security, and Threat Management | United States | 2026-09-29 |
| eID Easy | Electronic Signature Services | Estonia | 2026-09-29 |
| [Google Cloud Platform (Google LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Service Provider; Corporate Non-Sharing AI Large Language Model for AI-Based Feature Automation | United States | 2026-09-29 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer Support & Messaging Platform | United States | 2026-09-29 |
| InterFax | Facsimile Document Transmission | United States | 2026-09-29 |
| Lob.com | Document Mailing Services | United States | 2026-09-29 |
| MetroFax | Facsimile Document Transmission | United States | 2026-09-29 |
| Notarize | Remote Online Notarization Services | United States | 2026-09-29 |
| NotaryPro | Remote Online Notarization Services | Canada | 2026-09-29 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | Corporate Non-Sharing AI Large Language Model for AI-Based Feature Automation | United States | 2026-09-29 |
| Phaxio | Facsimile Document Transmission | United States | 2026-09-29 |
| [RingCentral, Inc.](https://thirdpartyindex.com/vendors/ringcentral.md) | Cloud-Based Communication Services | United States | 2026-09-29 |
| [SignalWire](https://thirdpartyindex.com/vendors/signalwire.md) | Phone Calls Communication | United States | 2026-09-29 |
| [TaxBandits](https://thirdpartyindex.com/vendors/taxbandits.md) | Electronic Document Filing Services | United States | 2026-09-29 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Phone Calls and Text Messages Communication | United States | 2026-09-29 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Ticketing System | United States | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/16971)). CSV: https://thirdpartyindex.com/vendors/airslate/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 34 min
- 2026-07-13: Issue with PDF editor: new fields cannot be added, existing fields function improperly (major)
- 2026-06-24: Unscheduled platform maintenance (critical)
- 2026-04-24: Links to fill take longer time to load (minor)
- 2026-04-14: Log in may not work, workflows are not displayed (critical)
- 2026-01-15: Editing workflows may not work intermittently (major)
- 2025-10-28: Intermittent 500th errors throughout the platform (minor)
- 2025-10-28: "Limits reached" error and general platform slowdown (minor)
- 2025-10-20: Degraded platform performance due to cloud provider AWS in US region (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api