# Aiven Aiven declares [18 subprocessors](https://thirdpartyindex.com/vendors/aiven#subprocessors), plus 14 of its own affiliates, in [its subprocessor list](https://aiven.io/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/1867)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-22. [24 tracked vendors](https://thirdpartyindex.com/vendors/aiven#used-by) name Aiven as a subprocessor, including [Zendesk](https://thirdpartyindex.com/vendors/zendesk), [Okta](https://thirdpartyindex.com/vendors/okta) and [Mailgun](https://thirdpartyindex.com/vendors/mailgun). Aiven (aiven.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/aiven - Documents last verified: 2026-11-11 - Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 15 tracked vendors directly, 131 within two hops, 471 within three; 24 tracked vendors rely on it directly, 1170 within two hops, 2684 within three - Cite as: Aiven, Third Party Index, https://thirdpartyindex.com/vendors/aiven (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://aiven.io/subprocessors | 2026-11-11 | 2026-09-22 | | Data processing addendum | https://aiven.io/dpa | 2026-11-11 | 2026-09-22 | | Privacy policy | https://aiven.io/privacy | 2026-11-11 | 2026-09-22 | | Terms | https://aiven.io/terms | 2026-11-11 | 2026-09-22 | | Status page | https://status.aiven.io/ | 2026-11-11 | 2026-11-06 | ## Subprocessors (18) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Akenes SA (Exoscale) | — | As selected by the Customer. | 2026-09-22 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Sweden / eu-north-1 | 2026-09-22 | | [Amazon Web Services EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | As selected by the Customer.; Luxembourg | 2026-09-22 | | [Atlassian Pty Ltd](https://thirdpartyindex.com/vendors/atlassian.md) | — | Australia | 2026-09-22 | | [DigitalOcean LLC](https://thirdpartyindex.com/vendors/digitalocean.md) | — | As selected by the Customer. | 2026-09-22 | | [Functional Software, Inc. (Sentry.io)](https://thirdpartyindex.com/vendors/sentry.md) | — | United States | 2026-09-22 | | [Google Cloud EMEA Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | — | As selected by the Customer.; Belgium / europe-west1 | 2026-09-22 | | [Microsoft Ireland Operations Limited](https://thirdpartyindex.com/vendors/microsoft.md) | — | As selected by the Customer. | 2026-09-22 | | [Opsgenie Inc (owned by Atlassian Pty Ltd)](https://thirdpartyindex.com/vendors/atlassian.md) | — | Australia | 2026-09-22 | | [Oracle Finland Oy](https://thirdpartyindex.com/vendors/oracle.md) | — | As selected by the Customer. | 2026-09-22 | | [OVH SAS](https://thirdpartyindex.com/vendors/ovh.md) | — | As selected by the Customer | 2026-09-22 | | [Pineapple Technology Ltd. (Incident.io)](https://thirdpartyindex.com/vendors/incident-io.md) | — | United Kingdom | 2026-09-22 | | [Qualified.com Inc](https://thirdpartyindex.com/vendors/qualified.md) | — | United States | 2026-09-22 | | [Salesforce.com Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | — | United States | 2026-09-22 | | [Slack Technologies LLC](https://thirdpartyindex.com/vendors/slack.md) | — | United States | 2026-09-22 | | [Stripe Inc](https://thirdpartyindex.com/vendors/stripe.md) | — | United States | 2026-09-22 | | [Upcloud Oy](https://thirdpartyindex.com/vendors/upcloud.md) | — | As selected by the Customer. | 2026-09-22 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | — | United States | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/1867)). CSV: https://thirdpartyindex.com/vendors/aiven/subprocessors.csv ### Its own affiliates (14) - Aiven Inc. (United States) - Aiven Australia Pty Ltd. (Australia) - Aiven Canada Ltd. (Canada) - Aiven Deutschland GmbH (Germany) - Aiven France SAS (France) - Aiven Ireland Limited (Ireland) - Aiven Israel (EverSQL Ltd) (Israel) - Aiven Italy SRL. (Italy) - Aiven Netherlands B.V. (Netherlands) - Aiven New Zealand Limited. (New Zealand) - Aiven Portugal, Unipessoal Lda (Portugal) - Aiven Spain S.L. (Spain) - Aiven Sweden AB (Sweden) - Aiven UK Ltd. (United Kingdom) ## Web Technologies Aiven's homepage made 186 requests to 12 domains, and 8 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Live chat 2 (Qualified.com, Inc.; usually detected as Live chat: Salesforce); Advertising 1 (usually detected as Advertising: Google Cloud); Analytics 1 (Cloudflare); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); CMS 1 (usually detected as CMS: Sanity); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Sanity: 35 requests to sanity.io - Qualified.com, Inc.: 33 requests to qualified.com; Qualified - OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust - Google Cloud: 3 requests to fonts.googleapis.com, gstatic.com, storage.googleapis.com (its subprocessor list names it too) - Salesforce: 3 requests to pardot.com (its subprocessor list names it too) - Cloudflare: 2 requests to cloudflareinsights.com; Cloudflare Browser Insights - Sentry: 2 requests to sentry.io (its subprocessor list names it too) - jsDelivr: 2 requests to jsdelivr.net; jsDelivr ### First party (1) - Aiven: 95 requests to aiven.io; Cloudflare, Framer Motion, HSTS, HTTP/3, Lodash, Open Graph, PWA, Priority Hints, Radix UI, React, React Router 7.18.0, Sanity, Sanity.io, Sentry 4 tracked companies loaded by the homepage are not in Aiven's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (24) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Adobe](https://thirdpartyindex.com/vendors/adobe.md): Workfront leverages Aiven’s PostgreSQL cloud service as a database to store structured content for all Workfront customers that have selected to run Workfront… - [Akamai](https://thirdpartyindex.com/vendors/akamai.md): Aiven provides Database as a Service solution hosted on Akamai Cloud Computing, except for control plane which is hosted by Aiven, and support services (Managed… - [ArborXR](https://thirdpartyindex.com/vendors/arborxr.md): Managed Timescale Database Provider - [Calendly.com](https://thirdpartyindex.com/vendors/calendly-com.md): Infrastructure - [Capsule8](https://thirdpartyindex.com/vendors/capsule8.md): Cloud infrastructure services - [Claroty](https://thirdpartyindex.com/vendors/claroty.md) - [Constant](https://thirdpartyindex.com/vendors/constant.md) - [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean.md): DBaaS related services - [Go Autonomous](https://thirdpartyindex.com/vendors/go-autonomous.md): Aiven is used for database management services.; DPA: https://aiven.io/dpa; Data is localized in EU.; Privacy: https://aiven.io/privacy - [Hookdeck](https://thirdpartyindex.com/vendors/hookdeck.md): Databases - [Kahoot!](https://thirdpartyindex.com/vendors/kahoot.md): Hosting of core parts of the product (processing and long term storage). - [Ledge](https://thirdpartyindex.com/vendors/ledge.md): Managed cloud services; Messaging - [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md): Infrastructure - [Okta](https://thirdpartyindex.com/vendors/okta.md): Managed database services - [Sinch](https://thirdpartyindex.com/vendors/sinch.md): Infrastructure - [Smarty](https://thirdpartyindex.com/vendors/smarty.md): Platform as a Service: Managed Database Services - [SOPHOS](https://thirdpartyindex.com/vendors/sophos.md): Cloud infrastructure services - [SuprSend](https://thirdpartyindex.com/vendors/suprsend.md): Hosting Providers - [Vultr](https://thirdpartyindex.com/vendors/vultr.md) - [Workable](https://thirdpartyindex.com/vendors/workable.md): A publication / subscriber (pub/sub) system for Workable applications to exchange data (Kafka Service). - [WSO2](https://thirdpartyindex.com/vendors/wso2.md): To provide a database as a service for Developer Platform subscribers. - [YuLife](https://thirdpartyindex.com/vendors/yulife.md): Cloud Database Management - [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md): Provides search and data analytics functionality. - [Zero](https://thirdpartyindex.com/vendors/zero.md): Database hosting ## Service status Incidents it reported on its own status page. - Last 90 days: 9 reported incidents (3 major or critical, 2 minor, 4 with no impact stated) - Typical time to resolve: 12 h 46 min - Status page last read: 2026-11-12 - 2026-11-05: API requests failing/timing out (no impact stated) - 2026-10-20: Google Cloud VPN incident affecting services (minor) - 2026-10-18: Unable to spin up nodes in vultr-ewr (no impact stated) - 2026-10-16: Issues starting new service nodes (no impact stated) - 2026-10-12: Issues with spin up node in google asia-southeast1 region (major) - 2026-09-29: Issue with PostgreSQL major version upgrade (no impact stated) - 2026-09-22: Aiven Console and API are down (major) - 2026-09-21: Aiven Console is down (major) ## Incidents reported by Aiven's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Aiven lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [incident.io](https://thirdpartyindex.com/vendors/incident-io#status), which Aiven lists as a subprocessor, reported Disruption to Slack incident channels and messages (major) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-02: [incident.io](https://thirdpartyindex.com/vendors/incident-io#status), which Aiven lists as a subprocessor, reported Sentry integration degraded (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-27: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Aiven lists as a subprocessor, reported Kubernetes Cluster Management Operations (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [UpCloud](https://thirdpartyindex.com/vendors/upcloud#status), which Aiven lists as a subprocessor, reported UpCloud API and Control Panel Connectivity Issues (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Sentry is down (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Aiven lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Aiven lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-13: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Aiven lists as a subprocessor, reported App Platform Deployments (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/aiven --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api