# Akana by Perforce

Akana by Perforce declares [5 subprocessors](https://thirdpartyindex.com/vendors/akana-by-perforce#subprocessors) in [its subprocessor list](https://trust.perforce.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54155)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23.

Akana by Perforce (akana.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/akana-by-perforce
- Documents last verified: 2026-11-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 5 tracked vendors directly, 51 within two hops, 190 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Akana by Perforce, Third Party Index, https://thirdpartyindex.com/vendors/akana-by-perforce (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.perforce.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.perforce.com/subprocessors | 2026-11-11 | 2026-10-06 |
| Data processing addendum | https://www.perforce.com/system/files/2026-02/2026.01.30%20Perforce%20Data%20Privacy%20Agreement.pdf | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://www.perforce.com/privacy-policy | 2026-11-11 | 2026-09-23 |
| Terms | https://www.perforce.com/website-terms-use | 2026-11-11 | 2026-09-23 |
| Status page | https://status.akana.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (5)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Provider; Gliffy, Perfecto | Multiple | 2026-10-01 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | BlazeMeter; Cloud Provider | Multiple | 2026-10-01 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Provider; Delphix (SaaS) | Multiple | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Gliffy; Gliffy Diagram Generation | United States | 2026-09-23 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | BlazeMeter, Gliffy, Perfecto; Product Usage Analytics | United States | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/9318)). CSV: https://thirdpartyindex.com/vendors/akana-by-perforce/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, ISO/IEC 42001, ISO 9001 ([evidence](https://thirdpartyindex.com/evidence/88228))
- Claimed: SOC 2 Type II, HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/88228))

## Web Technologies

Akana by Perforce's homepage made 291 requests to 33 domains, and 18 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

18 third parties by category: Analytics 5 (Optimizely, Cloudflare, LinkedIn, G2.com, ZoomInfo); Advertising 4 (Google Cloud, Capterra Inc.; usually detected as Advertising: Microsoft, Xandr); Marketing automation 2 (6Sense Insights, Inc., Adobe); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Issue trackers 1 (Sentry); Video players 1 (Wistia); Widgets 1 (AddToAny); Unclassified 1 (URIports). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (18)

- Qualified.com, Inc.: 69 requests to qualified.com; Qualified
- Google Cloud: 45 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Wistia: 32 requests to wistia.net, wistia.com; Wistia
- 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense
- URIports: 15 requests to uriports.com
- OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust
- Microsoft: 7 requests to clarity.ms (its subprocessor list names it too)
- Optimizely: 6 requests to optimizely.com, d1igp3oop3iho5.cloudfront.net, zaius.com; Optimizely, Optimizely Data Platform
- Cloudflare: 5 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights, Lightbox, cdnjs
- LinkedIn: 5 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Adobe: 4 requests to marketo.net, mktoresp.com; Marketo
- Capterra Inc.: 4 requests to capterra.com; Capterra
- G2.com: 4 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- AddToAny: 3 requests to addtoany.com; AddToAny
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- Sentry: 2 requests to sentry-cdn.com, sentry.io; Sentry 9.6.1
- Xandr: 1 request to adnxs.com

### First party (1)

- Akana by Perforce: 52 requests to perforce.com, akana.com; Alpine.js 3.14.3, Cloudflare, Drupal, Fastly, HSTS, MariaDB, Microsoft Clarity, Nginx, Open Graph, PHP, PWA, Pantheon, PhotoSwipe, Priority Hints, Prism, Varnish, core-js 2.6.9, jQuery 4.0.0

10 tracked companies loaded by the homepage are not in Akana by Perforce's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months

## Incidents reported by Akana by Perforce's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Akana by Perforce lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Akana by Perforce lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Akana by Perforce lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/akana-by-perforce

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api