# Alcide Alcide declares [47 subprocessors](https://thirdpartyindex.com/vendors/alcide#subprocessors) in [its subprocessor list](https://www.rapid7.com/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/133043)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23. Alcide (alcide.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/alcide - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 27 tracked vendors directly, 146 within two hops, 446 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Alcide, Third Party Index, https://thirdpartyindex.com/vendors/alcide (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.rapid7.com/trust/ | 2026-11-11 | 2026-10-21 | | Subprocessor list | https://www.rapid7.com/legal/subprocessors/ | 2026-11-11 | 2026-10-21 | | Data processing addendum | https://www.rapid7.com/legal/dpa/ | 2026-11-11 | 2026-10-21 | | Privacy policy | https://www.rapid7.com/privacy-policy/ | 2026-11-11 | 2026-10-21 | | Terms | https://www.rapid7.com/legal/terms/ | 2026-11-11 | 2026-10-21 | | Security page | https://www.rapid7.com/trust/security/ | 2026-11-11 | 2026-10-21 | ## Subprocessors (47) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | 6sense | — | United States | 2026-09-23 | | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Australia, Canada, Germany, Ireland, Japan, United States | 2026-09-23 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | United States | 2026-09-23 | | ARMO Security | — | EU | 2026-09-23 | | [Ask-AI](https://thirdpartyindex.com/vendors/ask-ai.md) | — | United States | 2026-09-23 | | [Box](https://thirdpartyindex.com/vendors/box.md) | — | United States | 2026-09-23 | | [Cisco](https://thirdpartyindex.com/vendors/cisco.md) | — | United Kingdom, United States | 2026-09-23 | | [Compyl](https://thirdpartyindex.com/vendors/compyl.md) | — | United States | 2026-09-23 | | [Concentrix](https://thirdpartyindex.com/vendors/concentrix.md) | — | United States, EU | 2026-09-23 | | [Confluent](https://thirdpartyindex.com/vendors/confluent.md) | — | United States | 2026-09-23 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | — | United States | 2026-09-23 | | [Dialpad](https://thirdpartyindex.com/vendors/dialpad.md) | — | United States | 2026-09-23 | | [Freshworks](https://thirdpartyindex.com/vendors/freshworks.md) | — | United States | 2026-09-23 | | [Gong](https://thirdpartyindex.com/vendors/gong.md) | — | United States, EU | 2026-09-23 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States, EU | 2026-09-23 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States, EU | 2026-09-23 | | [Grafana Labs](https://thirdpartyindex.com/vendors/grafana.md) | — | United States | 2026-09-23 | | IntSights Cyber Intelligence Ltd. | — | Israel | 2026-09-23 | | [IronScales](https://thirdpartyindex.com/vendors/ironscales.md) | — | United States | 2026-09-23 | | Klarity | — | United States | 2026-09-23 | | [Marketo](https://thirdpartyindex.com/vendors/marketo.md) | — | United States | 2026-09-23 | | [Okta](https://thirdpartyindex.com/vendors/okta.md) | — | United States | 2026-09-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | United States | 2026-09-23 | | [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | — | United States | 2026-09-23 | | [Plextrac](https://thirdpartyindex.com/vendors/plextrac.md) | — | United States | 2026-09-23 | | [Productboard](https://thirdpartyindex.com/vendors/productboard.md) | — | United States | 2026-09-23 | | Rapid, Inc. | — | United States | 2026-09-23 | | [Rapid7 LLC](https://thirdpartyindex.com/vendors/rapid7.md) | — | United States | 2026-09-23 | | [Rapid7 Australia Pty Ltd.](https://thirdpartyindex.com/vendors/rapid7.md) | — | Australia | 2026-09-23 | | [Rapid7 Canada, Inc.](https://thirdpartyindex.com/vendors/rapid7.md) | — | Canada | 2026-09-23 | | [Rapid7 Czech Republic S.R.O](https://thirdpartyindex.com/vendors/rapid7.md) | — | Czech Republic | 2026-09-23 | | [Rapid7 France SAS](https://thirdpartyindex.com/vendors/rapid7.md) | — | France | 2026-09-23 | | [Rapid7 Germany GMBH](https://thirdpartyindex.com/vendors/rapid7.md) | — | Germany | 2026-09-23 | | [Rapid7 India Technologies Private Ltd.](https://thirdpartyindex.com/vendors/rapid7.md) | — | India | 2026-09-23 | | [Rapid7 International Group](https://thirdpartyindex.com/vendors/rapid7.md) | — | United Kingdom | 2026-09-23 | | [Rapid7 International Holdings Limited](https://thirdpartyindex.com/vendors/rapid7.md) | — | United Kingdom | 2026-09-23 | | [Rapid7 Ireland Limited](https://thirdpartyindex.com/vendors/rapid7.md) | — | Ireland | 2026-09-23 | | [Rapid7 Japan KK](https://thirdpartyindex.com/vendors/rapid7.md) | — | Japan | 2026-09-23 | | [Rapid7 Netherlands B.V.](https://thirdpartyindex.com/vendors/rapid7.md) | — | Netherlands | 2026-09-23 | | [Rapid7 Singapore PTE. LTD.](https://thirdpartyindex.com/vendors/rapid7.md) | — | Singapore | 2026-09-23 | | [Rapid7 Spain SL](https://thirdpartyindex.com/vendors/rapid7.md) | — | Spain | 2026-09-23 | | [Rapid7 Sweden AB](https://thirdpartyindex.com/vendors/rapid7.md) | — | Sweden | 2026-09-23 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | — | United States | 2026-09-23 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | — | United States | 2026-09-23 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | — | United States | 2026-09-23 | | [Tableau](https://thirdpartyindex.com/vendors/tableau.md) | — | United States | 2026-09-23 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | — | United States | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/5666)). CSV: https://thirdpartyindex.com/vendors/alcide/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Alcide's subprocessors Incidents reported in the last 30 days on their own status pages by 12 vendors Alcide lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Degraded performance for Grafana Cloud Metrics in prod-us-central-7 (major) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Elevated query errors for Grafana Cloud Metrics in prod-us-east-3 (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Mimir query unexpected response with status code 500 (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Synthetic Monitoring — Jakarta Public Probe Degradation (no impact stated) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-05: [Productboard](https://thirdpartyindex.com/vendors/productboard#status), which Alcide lists as a subprocessor, reported Company entity data processing is delayed (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Alcide lists as a subprocessor, reported Kafka - Increased latency and connectivity issues - Azure - brazilsouth (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Alcide lists as a subprocessor, reported Some customers may be experiencing degraded performance with AI agents. (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Alcide lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Alcide lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-11-04: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported GitHub returning 403 for all Git Sync repositories (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported October usage report visualization issue (minor) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Increased query latency for Logs in GCP US Central (prod-us-central-0) (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Elevated Request Errors for Grafana Across Multiple Regions (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Alcide lists as a subprocessor, reported Service degradation affecting Dialpad AI Voice and Text Agents (major) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Grafana Cloud: k6 timeouts (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (minor) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported IRM Unable to Voice Call Brazil Numbers (major) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Alcide lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Frontend Observability Outage in prod-eu-west-2 (critical) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Degraded Cloud Integrations (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [Rapid7](https://thirdpartyindex.com/vendors/rapid7#status), which Alcide lists as a subprocessor, reported SIEM - Rapid7 Collector (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Alcide lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported ingestion errors in mimir-prod-66 (no impact stated) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Some Grafana Instances Experiencing Issues Coming Online after Restart (minor) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Alcide lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3 (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported DB issues in prod-sa-east-1 (no impact stated) - 2026-10-20: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Alcide lists as a subprocessor, reported Some customers may be experiencing issues with devices. (minor) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-20: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Alcide lists as a subprocessor, reported Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 (major) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Grafana Cloud unavailibity in the prod-gb-south-0 region (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Alcide lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-20: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Alcide lists as a subprocessor, reported Some customers may be experiencing issues making or receiving calls. (major) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Metrics: Evelvated Read and Ruler Errors. (major) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000290 (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Metric reads and rule evaluations are degraded in mimir-prod-66 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000287 (critical) - 2026-10-16: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Alcide lists as a subprocessor, reported Delay in Kafka cluster provisioning (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Tempo Write Failures in prod-us-central-0 (major) - 2026-10-15: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Alcide lists as a subprocessor, reported Confluent Cloud Console (UI) degraded functionality (no impact stated) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Tempo: High Latency in prod-eu-west-2 (minor) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Alcide lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Authentication errors in prod-us-west-0 (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Alcide lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Errors when querying Prometheus datasource (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Alcide lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Alcide lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Alcide lists as a subprocessor, reported Phone call notifications to numbers in Russia and Kazakhstan are blocked (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/alcide --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api