# Ampersand Ampersand declares [19 subprocessors](https://thirdpartyindex.com/vendors/ampersand#subprocessors) in [its subprocessor list](https://trust.ampersand.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/224215)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-11-06. [2 tracked vendors](https://thirdpartyindex.com/vendors/ampersand#used-by) name Ampersand as a subprocessor, including [Clarify](https://thirdpartyindex.com/vendors/clarify) and [Vendelux](https://thirdpartyindex.com/vendors/vendelux). Ampersand (ampersand.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/ampersand - Documents last verified: 2026-11-11 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 17 tracked vendors directly, 149 within two hops, 456 within three; 2 tracked vendors rely on it directly, 3 within two hops, 3 within three - Cite as: Ampersand, Third Party Index, https://thirdpartyindex.com/vendors/ampersand (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.ampersand.ai/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.ampersand.ai/subprocessors | 2026-11-11 | 2026-11-06 | | Privacy policy | https://www.ampersand.ai/privacy | 2026-11-11 | 2026-11-06 | | Terms | https://www.ampersand.ai/terms-and-conditions | 2026-11-11 | 2026-11-06 | | Status page | https://www.ampersand.ai/status | 2026-11-11 | 2026-11-06 | ## Subprocessors (19) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure; Secondary cloud provider used for limited supporting infrastructure in the Salesforce integration data flow. | United States | 2026-11-06 | | [Calendly](https://thirdpartyindex.com/vendors/calendly-com.md) | Meeting scheduling; Used to schedule meetings with prospects and customers. | United States | 2026-11-06 | | [Clarify](https://thirdpartyindex.com/vendors/clarify.md) | Customer relationship management; Used to manage prospect and customer contact information and communications. | United States | 2026-11-06 | | [Clerk](https://thirdpartyindex.com/vendors/clerk.md) | Provides authentication and identity management for users accessing Ampersand's application.; User authentication | United States | 2026-11-06 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Data storage and analytics; Stores integration run data, logs, and analytics used to operate and monitor Ampersand's services. | United States | 2026-11-06 | | [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Electronic signatures; Used to execute agreements and collect electronic signatures. | United States | 2026-11-06 | | [GitHub](https://thirdpartyindex.com/vendors/github.md) | Hosts Ampersand's source code repositories and development workflows.; Version control | United States | 2026-11-06 | | [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Used to measure and analyze traffic on Ampersand's website.; Website analytics | United States | 2026-11-06 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud provider; Provides the compute, storage, and networking infrastructure on which Ampersand's services are hosted. | United States | 2026-11-06 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Identity provider; Provides email, document storage, calendar, and video conferencing used for internal operations and customer communications. | United States | 2026-11-06 | | [Hookdeck](https://thirdpartyindex.com/vendors/hookdeck.md) | Receives and delivers inbound webhook events from third-party systems used to power Ampersand's Subscribe functionality.; Webhook infrastructure | United States | 2026-11-06 | | [Linear](https://thirdpartyindex.com/vendors/linear.md) | Issue and project tracking; Used to track engineering issues, bugs, and project work. | United States | 2026-11-06 | | [Orb](https://thirdpartyindex.com/vendors/orb.md) | Billing and subscription management; Used to process invoices, usage, and payments for Ampersand's services. | United States | 2026-11-06 | | [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md) | Incident alerting and on-call management; Used to route operational alerts and coordinate incident response. | United States | 2026-11-06 | | [Pylon](https://thirdpartyindex.com/vendors/pylon.md) | Customer support and ticket management; Customer support platform used to receive, track, and respond to support requests from customers. | United States | 2026-11-06 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error monitoring; Provides error monitoring and exception tracking for Ampersand's application. | United States | 2026-11-06 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communications platform used for direct customer conversations and internal collaboration.; Customer communications and internal collaboration | United States | 2026-11-06 | | [Svix](https://thirdpartyindex.com/vendors/svix.md) | Provides webhook delivery infrastructure used to transmit integration events between Ampersand and customer systems.; Webhook delivery | United States | 2026-11-06 | | [Temporal](https://thirdpartyindex.com/vendors/temporal.md) | Orchestrates the execution of integration and synchronization workflows.; Workflow orchestration | United States | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/224215)). CSV: https://thirdpartyindex.com/vendors/ampersand/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/224216)) - Claimed: SOC 2 Type II, SOC 3, HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/224216)) ## Web Technologies Ampersand's homepage made 125 requests to 7 domains, and 3 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Analytics 2 (Google Cloud, LinkedIn); Digital asset management 1 (reviewed: Cloudinary). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Cloudinary: 42 requests to cloudinary.com - Google Cloud: 9 requests to googlesyndication.com, googletagmanager.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag ### First party (1) - Ampersand: 71 requests to ampersand.ai; Astro 7.3.4, Cloudinary, HSTS, Open Graph, Partytown, PostHog, RSS, Vercel 2 tracked companies loaded by the homepage are not in Ampersand's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Clarify](https://thirdpartyindex.com/vendors/clarify.md): Integrations - [Vendelux](https://thirdpartyindex.com/vendors/vendelux.md): CRM integration ## Incidents reported by Ampersand's subprocessors Incidents reported in the last 30 days on their own status pages by 12 vendors Ampersand lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Impact across multiple GitHub products including Actions, Pages, and Copilot products. (critical) - 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Webhooks (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Ampersand lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Ampersand lists as a subprocessor, reported Slack Integration Connection Issues (major) - 2026-11-11: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Ampersand lists as a subprocessor, reported Slack integration degraded due to Slack outage (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Git Operations and Pull Requests (critical) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot (major) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions and Checks API (critical) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Webhooks and Actions (major) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Increased timeouts due to surge in anonymous users (minor) - 2026-11-08: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Increase in timeouts for some unauthenticated users (minor) - 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Ampersand lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor) - 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Degraded performance for multiple GitHub services (minor) - 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions (minor) - 2026-11-05: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Ampersand lists as a subprocessor, reported Delay in Analytics Data (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions (major) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions and Pages (major) - 2026-11-04: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Ampersand lists as a subprocessor, reported Inbound Email Delays (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Pull Requests, Git Operations and Issues (major) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Increased task-related errors for Copilot Mission Control (minor) - 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Git Operations (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with API, Git, and Copilot requests (minor) - 2026-11-03: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Ampersand lists as a subprocessor, reported Elevated error rates for authentication requests (minor) - 2026-11-02: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Elevated errors on GPT-5.4 Nano (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Ampersand lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Ampersand lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Dependabot (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions, Pages, and Webhooks (major) - 2026-10-30: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Ampersand lists as a subprocessor, reported Project pages failing to load (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Disruption with GitHub services (critical) - 2026-10-29: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Ampersand lists as a subprocessor, reported SMS Delivery Issues (major) - 2026-10-29: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Disruption with Copilot Cloud services (minor) - 2026-10-28: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Ampersand lists as a subprocessor, reported Some Slack integrations have been unexpectedly archived (no impact stated) - 2026-10-28: [Clarify](https://thirdpartyindex.com/vendors/clarify#status), which Ampersand lists as a subprocessor, reported Some transcripts not loading on local recorder (minor) - 2026-10-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Disruption with some Copilot services (critical) - 2026-10-27: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Ampersand lists as a subprocessor, reported Problems loading application (major) - 2026-10-27: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Elevated 404s for GitHub App s2s tokens in git/API (no impact stated) - 2026-10-26: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions, Issues, API Requests and Pull Requests (minor) - 2026-10-26: [Orb](https://thirdpartyindex.com/vendors/orb#status), which Ampersand lists as a subprocessor, reported Elevated Analytics API Timeouts (no impact stated) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor) - 2026-10-23: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Ampersand lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Disruption with Dependabot Alerts (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Delayed Actions status check results (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Ampersand lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Project updates delayed (minor) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Incident with Actions (minor) - 2026-10-21: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Ampersand lists as a subprocessor, reported Issues with Documentation "Ask AI" (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Ampersand lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Ampersand lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Ampersand lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical) - 2026-10-16: [Svix](https://thirdpartyindex.com/vendors/svix#status), which Ampersand lists as a subprocessor, reported Elevated latency in EU region (minor) - 2026-10-15: [Hookdeck](https://thirdpartyindex.com/vendors/hookdeck#status), which Ampersand lists as a subprocessor, reported Elevated end to end delivery latency (minor) - 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Ampersand lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor) - 2026-10-14: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Ampersand lists as a subprocessor, reported Platform loading issues (no impact stated) - 2026-10-14: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Ampersand lists as a subprocessor, reported Postmortem Published - Delayed escalation of incidents and responder request invitations (minor) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Ampersand lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Ampersand lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ampersand lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ampersand --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api