# Anydesk Anydesk declares [5 subprocessors](https://thirdpartyindex.com/vendors/anydesk#subprocessors) in [its subprocessor list](https://trust.anydesk.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/55261)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Salesforce](https://thirdpartyindex.com/vendors/salesforce) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). No published changes since we first read it on 2026-09-23. Anydesk (anydesk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/anydesk - Documents last verified: 2026-11-11 - Transparency rating: 95/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 5 tracked vendors directly, 51 within two hops, 237 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Anydesk, Third Party Index, https://thirdpartyindex.com/vendors/anydesk (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.anydesk.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.anydesk.com/subprocessors | 2026-11-11 | 2026-10-06 | | Data processing addendum | https://anydesk.com/en/data-processing-agreement | 2026-11-11 | 2026-10-13 | | Privacy policy | https://anydesk.com/en/privacy | 2026-11-11 | 2026-10-03 | | Terms | https://anydesk.com/en/terms | 2026-11-11 | 2026-09-24 | | Security page | https://anydesk.com/en/security | 2026-11-11 | 2026-10-03 | | security.txt | https://anydesk.com/.well-known/security.txt | 2026-11-11 | 2026-10-27 | | Status page | https://status.anydesk.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (5) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure Hosting | 38 Avenue John F. Kennedy, L-1855, Luxembourg | 2026-09-28 | | [Hetzner](https://thirdpartyindex.com/vendors/hetzner-online.md) | Infrastructure Hosting | Industriestr. 25 91710 Gunzenhausen, Germany | 2026-09-28 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing and CRM | 1 Sir John Rogerson's Quay, Dublin 2 | 2026-09-28 | | [OVHcloud](https://thirdpartyindex.com/vendors/ovh.md) | Infrastructure Hosting | OVH GmbH, Oskar-Jäger-Str. 173/K6, 50825 Köln | 2026-09-28 | | [salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM | North Wall, Dublin 1, D01 W2Y3, Ireland | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/13850)). CSV: https://thirdpartyindex.com/vendors/anydesk/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/83742)) - Claimed: SOC 2 Type I, GDPR ([evidence](https://thirdpartyindex.com/evidence/83742)) ## Web Technologies Anydesk's homepage made 225 requests to 14 domains, and 8 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Analytics 5 (Cloudflare, LinkedIn, Albacross, Hotjar; reviewed: Mixpanel); Tag managers 1 (Google Cloud); Live chat 1 (Salesforce); Cookie compliance 1 (CookieYes). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Salesforce: 19 requests to site.com, salesforce-scrt.com; Salesforce Embedded Service (its subprocessor list names it too) - CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - Cloudflare: 8 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Mixpanel: 3 requests to mxpnl.com, mixpanel.com - Albacross: 2 requests to albacross.com; Albacross - Google Cloud: 1 request to googletagmanager.com; Google Tag Manager - Hotjar: 1 request to hotjar.com; Hotjar ### First party (1) - Anydesk: 178 requests to anydesk.com; Bootstrap 4.5.2, Cloudflare, Cloudflare Turnstile, HSTS, Java, Open Graph, PWA, Popper, jQuery 3.5.1 6 tracked companies loaded by the homepage are not in Anydesk's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated) - Typical time to resolve: 2 h 17 min - Status page last read: 2026-11-12 - 2026-11-11: Service Degradation - Online Shop (major) - 2026-08-13: my.anydesk II API Degraded (minor) - 2026-07-13: Outage - my.anydesk II (critical) - 2026-06-27: Major outage - my.anydesk II (critical) - 2026-06-16: REST API Outage (major) - 2026-05-22: Service Degradation - macOS Custom Client Builds (major) - 2026-05-04: MacOS custom builds impacted (minor) - 2026-04-28: Partial outage - Taiwan and Hong Kong (major) ## Incidents reported by Anydesk's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor Anydesk lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Anydesk lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Anydesk lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Anydesk lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Anydesk lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/anydesk ## Security contact From its security.txt (https://anydesk.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/164634)): - Contact: mailto:disclosure@anydesk.com - Disclosure policy: https://trust.anydesk.com/faq?search=What+is+your+responsible+disclosure+process%3F - Languages: en, de - Valid until 2030-01-01 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api