# AppOmni

AppOmni declares [8 subprocessors](https://thirdpartyindex.com/vendors/appomni#subprocessors) in [its subprocessor list](https://appomni.com/product-privacy-data-sheet/), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/12042)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Sentry](https://thirdpartyindex.com/vendors/sentry) and [Zendesk](https://thirdpartyindex.com/vendors/zendesk). No published changes since we first read it on 2026-09-28.

AppOmni (appomni.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/appomni
- Documents last verified: 2026-11-12
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 96 within two hops, 313 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: AppOmni, Third Party Index, https://thirdpartyindex.com/vendors/appomni (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://appomni.com/product-privacy-data-sheet/ | 2026-11-12 | 2026-09-28 |
| Data processing addendum | https://trust.appomni.com/ | 2026-11-12 | 2026-09-28 |
| Privacy policy | https://appomni.com/privacy-policy/ | 2026-11-12 | 2026-09-28 |
| Terms | https://appomni.com/terms-of-service/ | 2026-11-12 | 2026-09-28 |
| Status page | https://status.appomni.com/ | 2026-11-12 | 2026-11-12 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Data Center for all Services | U.S. or EU, APAC/ Australia (customer discretion) | 2026-09-28 |
| [Langchain (Langsmith)](https://thirdpartyindex.com/vendors/langchain.md) | LLM monitoring/tracing. Only applicable when AI features are enabled. | US for tenants in the US and EU for others. | 2026-09-28 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Customer can configure AppOmni policy scans to be sent to predefined customer email addresses. | U.S. or EU (customer discretion) | 2026-09-28 |
| [Mongo DB](https://thirdpartyindex.com/vendors/mongodb.md) | Application infrastructure storage | U.S. or EU (customer discretion) | 2026-09-28 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Product Usage and Feedback | U.S. or EU (customer discretion) | 2026-09-28 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application monitoring | U.S. | 2026-09-28 |
| [Wiz](https://thirdpartyindex.com/vendors/wiz-io.md) | Customer data is; accessed in read-only; analysis. Only alert; customer data is; metadata is stored. No; mode to perform; security posture; stored. | U.S | 2026-09-28 |
| [ZenDesk](https://thirdpartyindex.com/vendors/zendesk.md) | Support Tickets | U.S. | 2026-09-28 |

Read from ([evidence](https://thirdpartyindex.com/evidence/12042)). CSV: https://thirdpartyindex.com/vendors/appomni/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2, FedRAMP, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/12026))
- Claimed: Data Privacy Framework, NIST CSF ([evidence](https://thirdpartyindex.com/evidence/12026))
- FedRAMP Marketplace: Moderate · 1 agency authorization · since Jul 2, 2025

## Web Technologies

AppOmni's homepage made 156 requests to 27 domains, 8 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

8 third parties by category: Analytics 3 (HubSpot, Google Cloud, LinkedIn); Advertising 2 (Microsoft; usually detected as Advertising: Xandr); Marketing automation 1 (6Sense Insights, Inc.); CDN 1 (jsDelivr); RUM 1 (reviewed: New Relic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (8)

- HubSpot: 30 requests to hsappstatic.net, hubspot.com, hs-banner.com, hscollectedforms.net, hsforms.com, hs-analytics.net, hs-scripts.com, hsadspixel.net, usemessages.com; HubSpot, HubSpot Analytics, HubSpot Chat
- 6Sense Insights, Inc.: 21 requests to 6sc.co, 6sense.com; 6sense
- Google Cloud: 12 requests to googletagmanager.com, google-analytics.com, googlesyndication.com, gstatic.com, doubleclick.net, fonts.googleapis.com, google.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- New Relic: 4 requests to nr-data.net, newrelic.com
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Microsoft: 3 requests to bing.com; Microsoft Advertising
- jsDelivr: 2 requests to jsdelivr.net; jsDelivr
- Xandr: 1 request to adnxs.com

### Unknown (1)

Domains not identified yet: remarketstats.com

### First party (1)

- AppOmni: 79 requests to appomni.com; Fastly, GSAP 3.12.7, Google Font API, HSTS, HubSpot Cookie Policy Banner, MariaDB, MySQL, New Relic, Nginx, Open Graph, PHP, Pantheon, Priority Hints, RSS, Twitter Emoji (Twemoji), Varnish, WordPress 7.1.4, WordPress Block Editor, WordPress Site Editor, Yoast SEO 28.8, Yoast SEO Premium 28.8, core-js 3.48.0

6 tracked companies loaded by the homepage are not in AppOmni's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (1 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 5 h 27 min
- Status page last read: 2026-11-12
- 2026-10-08: Destination Delivery Delays (no impact stated)
- 2026-09-16: Destination Delivery Delays (minor)
- 2026-09-01: Intermittent outages in US tenants due to Google Cloud Platform incident (major)
- 2026-08-06: Delayed Detection Alerts (minor)
- 2026-07-13: Detection Collection and Alerting Delays (minor)
- 2026-06-15: Performance Degradation of Policy Scans (minor)
- 2026-06-04: Detection Event Collection Issues (major)
- 2026-03-13: Degradation of AppOmni Console Performance (major)

## Incidents reported by AppOmni's subprocessors

Incidents reported in the last 30 days on their own status pages by 6 vendors AppOmni lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which AppOmni lists as a subprocessor, reported Message Delays in US Regions (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-05: [wiz.io](https://thirdpartyindex.com/vendors/wiz-io#status), which AppOmni lists as a subprocessor, reported Graph query reports could fail to generate in some data centers due to an AWS Neptune issue. We are working with AWS on a mitigation. (no impact stated)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which AppOmni lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-10-30: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which AppOmni lists as a subprocessor, reported Increased latency and 500 rate (major)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which AppOmni lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which AppOmni lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-18: [wiz.io](https://thirdpartyindex.com/vendors/wiz-io#status), which AppOmni lists as a subprocessor, reported We are investigating an issue affecting the security graph and dependent features in prod-US38. (no impact stated)
- 2026-10-14: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which AppOmni lists as a subprocessor, reported Sandbox Performance Degraded (minor)
- 2026-10-14: [wiz.io](https://thirdpartyindex.com/vendors/wiz-io#status), which AppOmni lists as a subprocessor, reported We are investigating an issue causing GitHub pull request scans to remain pending, potentially blocking merges where Wiz checks are required. (no impact stated)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which AppOmni lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/appomni

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api