# AppViewX

AppViewX declares [11 subprocessors](https://thirdpartyindex.com/vendors/appviewx#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://trust.appviewx.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/228476)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-11-05.

AppViewX (appviewx.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/appviewx
- Documents last verified: 2026-11-11
- Transparency rating: 70/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 6/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 10 tracked vendors directly, 84 within two hops, 312 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: AppViewX, Third Party Index, https://thirdpartyindex.com/vendors/appviewx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.appviewx.com/ | 2026-11-11 | 2026-11-06 |
| Subprocessor list | https://trust.appviewx.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-11-06 |
| Privacy policy | https://www.appviewx.com/privacy-policy/ | 2026-11-11 | 2026-11-05 |
| Terms | https://www.appviewx.com/terms-and-conditions/ | 2026-11-11 | 2026-11-05 |
| Status page | https://status.appviewx.com/ | 2026-11-11 | 2026-11-06 |

## Subprocessors (11)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Cloud hosting for SaaS platform; Amazon Bedrock for AI features | — | 2026-11-05 |
| [ChurnZero](https://thirdpartyindex.com/vendors/churnzero.md) | Customer success and analytics | United States (N. Virginia) | 2026-11-05 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Web Application Firewall | Worldwide (Local to Customer) | 2026-11-05 |
| [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search and observability platform (ELK Stack) | United States (N. Virginia) Canada (Montreal) Europe (Frankfurt, Germany) Asia Pacific (Singapore) Asia Pacific (Sydney, Australia) | 2026-11-05 |
| Fortanix | Key management & data security | — | 2026-11-05 |
| [Gong](https://thirdpartyindex.com/vendors/gong.md) | Revenue intelligence platform | United States | 2026-11-05 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Email communication; virtual meetings | India | 2026-11-05 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Database as a Service | — | 2026-11-05 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | LLM Provider | United States; other locations per OpenAI DPA | 2026-11-05 |
| [Prisma Cloud](https://thirdpartyindex.com/vendors/palo-alto-networks.md) | Cloud security platform | United States (Ohio) | 2026-11-05 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management (CRM) | Asia Pacific (Hyderabad, India) | 2026-11-05 |

Read from ([evidence](https://thirdpartyindex.com/evidence/219663)). CSV: https://thirdpartyindex.com/vendors/appviewx/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (1)

- AppViewX Pvt. Ltd. (India)

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/219653))
- Claimed: NIST CSF ([evidence](https://thirdpartyindex.com/evidence/219653))

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 32 min
- Status page last read: 2026-11-06
- 2026-09-22: AppViewX - Login service timeouts - CA Region (minor)
- 2026-07-09: AppViewX - Degraded Performance Observed - EU Region (minor)
- 2026-06-22: Intermittent errors via upstream provider (minor)
- 2026-06-17: AppViewX - Service Degradation (minor)
- 2026-06-17: AppViewX - Service Degradation - US (minor)
- 2026-05-27: AppViewX - Code Signing Service Outage - US (minor)
- 2026-05-14: AppViewX - Service Degradation - US (minor)
- 2026-04-22: AppViewX Partial Outage Notification - EU Cluster (minor)

## Incidents reported by AppViewX's subprocessors

Incidents reported in the last 30 days on their own status pages by 4 vendors AppViewX lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Taiwan Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Switzerland Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Indonesia Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Qatar Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Poland Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Spain Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Israel Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Canada Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Eu Sovereign Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Germany Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PST (minor)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Delhi Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire India Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire South Africa Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire US Native Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Australia Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Saudi Arabia Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire South Korea Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Singapore Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire UK Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Global Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Japan Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Brazil Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Italy Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported Prisma Cloud: Alert Manual and Automated Remediation is unavailable (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Brazil Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Israel Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Switzerland Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Spain Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Australia Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Delhi Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire GVS Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Eu Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire India Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Us Native Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Eu Sovereign Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Japan Cloud Service Scheduled Maintenance (no impact stated)
- 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which AppViewX lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported Delayed Alibaba cloud ingestion for all customers (no impact stated)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported Enterprise DLP: US West Elevated Latency (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which AppViewX lists as a subprocessor, reported Elastic Support Portal is unavailable (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which AppViewX lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which AppViewX lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major)
- 2026-10-20: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Issue (minor)
- 2026-10-20: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported \[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD\] Degraded Performance in UK Region (major)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which AppViewX lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported WildFire Issue (minor)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which AppViewX lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which AppViewX lists as a subprocessor, reported AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in US (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which AppViewX lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/appviewx

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api