# Arcade

Arcade (arcade.software): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/arcade
- Documents last verified: 2026-10-08
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 25 tracked vendors directly, 158 within two hops, 456 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Arcade, Third Party Index, https://thirdpartyindex.com/vendors/arcade (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.arcade.software/ | 2026-10-08 | 2026-10-07 |
| Subprocessor list | https://www.arcade.software/subprocessors | 2026-10-08 | 2026-10-07 |
| Data processing addendum | https://www.arcade.software/dpa | 2026-10-08 | 2026-10-07 |
| Privacy policy | https://www.arcade.software/privacy | 2026-10-08 | 2026-10-07 |
| Terms | https://www.arcade.software/terms-of-service | 2026-10-08 | 2026-10-07 |
| Security page | https://www.arcade.software/security | 2026-10-08 | 2026-10-07 |
| Status page | https://arcadehq.statuspage.io/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (29)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Algolia, Inc.](https://thirdpartyindex.com/vendors/algolia.md) | Indexing and search of customer workspace content and related metadata.; Infrastructure | United States | 2026-10-07 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure; Managed cloud infrastructure, databases, data warehousing, object storage, and serverless compute used to operate and support the Services. | United States | 2026-10-07 |
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Artificial intelligence; Provider of Claude models accessed through Google Vertex AI for text and multimodal model processing. Arcade does not call Anthropic's API directly for these customer-facing workflows. | United States | 2026-10-07 |
| [Braintrust Data, Inc.](https://thirdpartyindex.com/vendors/braintrust.md) | AI observability and evaluation, including storage and analysis of prompts, outputs, traces, and evaluation datasets. Not used for Enterprise workspaces.; Artificial intelligence | United States | 2026-10-07 |
| browserless.io, Inc. | Managed browser rendering and capture of customer-selected websites to extract page content, screenshots, and design context.; Media and content | United States | 2026-10-07 |
| [ClickHouse, Inc.](https://thirdpartyindex.com/vendors/clickhouse.md) | Data and analytics; Storage and querying of product and viewer event data used to operate, measure, and support the Services. | United States | 2026-10-07 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | DNS, content delivery, network security, image optimization, and distributed-denial-of-service protection.; Infrastructure | United States | 2026-10-07 |
| [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Artificial intelligence; Text-to-speech, music generation, pronunciation processing, sound effects, and audio-isolation services. | United States | 2026-10-07 |
| [Exa Labs, Inc.](https://thirdpartyindex.com/vendors/exa-labs.md) | Artificial intelligence; Web search, page-content retrieval, and research used to supply context for AI-assisted workflows. | United States | 2026-10-07 |
| [Finsweet Inc. (Consent Pro)](https://thirdpartyindex.com/vendors/finsweet.md) | Cookie consent management on Arcade's marketing website, including serving the consent banner, recording visitor consent choices, scanning the site to detect cookies and trackers, and generating cookie policy content. Does not receive Customer Personal Data.; Data and analytics | United States, Western Europe | 2026-10-07 |
| [Fivetran Inc.](https://thirdpartyindex.com/vendors/fivetran.md) | Data and analytics; Managed data integration and replication used to move data between Arcade production and analytics systems, including datasets that may contain customer information. | United States | 2026-10-07 |
| Footage Firm, Inc. d/b/a Storyblocks | Media and content; Search and retrieval of licensed stock media based on customer or workflow search terms and associated request identifiers. | United States | 2026-10-07 |
| [Functional Software, Inc. d/b/a Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application error reporting and performance monitoring; Customer Personal Data may appear incidentally in diagnostic records.; Operations and monitoring | United States | 2026-10-07 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Cloud hosting, compute, authentication, databases, object storage, and AI model services through Google Cloud, Vertex AI, and the Gemini Developer API (Google AI Studio), including text, image, video, speech, and translation processing.; Data and analytics; Infrastructure and AI; Measurement of viewer engagement with published Arcade demos and videos. | United States | 2026-10-07 |
| Hatchet Technologies, Inc. | Infrastructure; Managed workflow orchestration and task execution metadata, including workspace, requester, and job identifiers used to run background workflows. | United States | 2026-10-07 |
| Hookdeck Technologies Inc. | Media and content; Webhook receipt, relay, delivery, retry, and observability for media-processing and customer event workflows. | United States | 2026-10-07 |
| [HubSpot, Inc. (including Clearbit)](https://thirdpartyindex.com/vendors/hubspot.md) | Business operations; Customer relationship management, marketing and sales operations, and Clearbit enrichment of account, company, and viewer-related records. | United States | 2026-10-07 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Business operations; Customer support messaging, ticketing, and account communications that may include customer contact details and support content. | United States | 2026-10-07 |
| [Liveblocks, Inc.](https://thirdpartyindex.com/vendors/liveblocks.md) | Media and content; Real-time collaboration features in the Arcade editor, including presence, comments, and notifications. | United States | 2026-10-07 |
| [Metabase, Inc.](https://thirdpartyindex.com/vendors/metabase.md) | Data and analytics; Internal business intelligence and reporting over analytics datasets that may include customer account, usage, viewer, or content-derived information. | United States | 2026-10-07 |
| [Mux, Inc.](https://thirdpartyindex.com/vendors/mux.md) | Media and content; Video hosting, transcoding, streaming, and transcription of customer-recorded media. | United States | 2026-10-07 |
| [OpenAI OpCo, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Artificial intelligence; Text and structured-output generation and analysis of customer-provided text, files, images, and sampled video frames. | United States | 2026-10-07 |
| [OpenRouter, Inc.](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | Artificial intelligence; Routing of requests to supported third-party language and vision models for copy generation, Brand Kit workflows, and asset analysis. | United States | 2026-10-07 |
| [PostHog, Inc.](https://thirdpartyindex.com/vendors/posthog.md) | Data and analytics; Product analytics, feature flags, and experimentation for the Arcade application using account-holder identifiers and in-product usage events. | United States | 2026-10-07 |
| [Prighter GmbH](https://thirdpartyindex.com/vendors/prighter.md) | Business operations; Intake and administration of privacy rights requests through the Prighter Privacy Rights Manager, including contact details and request content submitted by data subjects. | Austria | 2026-10-07 |
| [Stripe, LLC](https://thirdpartyindex.com/vendors/stripe.md) | Business operations; Payment processing, subscription billing, invoicing, and related account and transaction administration. | United States | 2026-10-07 |
| [Twilio Inc. (Segment)](https://thirdpartyindex.com/vendors/twilio.md) | Business operations; Collection and routing of viewer analytics events from published Arcade demos and videos.; Data and analytics; Transactional email delivery for product, workspace, and account notifications. | United States | 2026-10-07 |
| [TypeSafe AI, Inc. (Jev)](https://thirdpartyindex.com/vendors/typesafe-ai.md) | Artificial intelligence; Automated quality checking of AI-generated video plans and output based on user-provided prompts. Receives text from the user's session, such as their requests and messages, and the generated plan or a description of the generated video. Not used for Enterprise workspaces. | United States | 2026-10-07 |
| [Vercel Inc.](https://thirdpartyindex.com/vendors/vercel.md) | Hosting and delivery of the Arcade web application and related edge services.; Infrastructure | United States | 2026-10-07 |

Read from ([evidence](https://thirdpartyindex.com/evidence/57148)). CSV: https://thirdpartyindex.com/vendors/arcade/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 5. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-08
- No incidents reported in the last 12 months
- 2026-04-21: Video failing intermittently due to service provider (minor)
- 2026-04-02: Intermittent Service Issues due to infrastructure provider (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api