# Arctic Wolf

Arctic Wolf (arcticwolf.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/arctic-wolf
- Documents last verified: 2026-10-01
- Transparency rating: 75/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 23 tracked vendors directly, 141 within two hops, 349 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Arctic Wolf, Third Party Index, https://thirdpartyindex.com/vendors/arctic-wolf (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.arcticwolf.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://arcticwolf.com/terms/sub-processors/ | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://arcticwolf.com/wp-content/uploads/2026/06/Privacy-Notice\_GENERAL\_2026.06-FINAL.pdf | 2026-10-01 | 2026-10-01 |
| Terms | https://arcticwolf.com/wp-content/uploads/2023/06/Website-Terms-of-Use\_2023.06.pdf | 2026-10-01 | 2026-10-01 |
| security.txt | https://arcticwolf.com/.well-known/security.txt | 2026-10-01 | 2026-10-01 |
| Status page | https://status.arcticwolf.com/ | 2026-10-01 | 2026-10-01 |
| Security advisories | https://arcticwolf.com/resources/tag/security-bulletins/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (29)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Abnormal AI, Inc.](https://thirdpartyindex.com/vendors/abnormal-ai.md) | Email Security | — | 2026-10-01 |
| [Amazon](https://thirdpartyindex.com/vendors/amazon.md) | Artificial Intelligence; Product Research & Development; Data Center & Hosting | — | 2026-10-01 |
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI-enabled functionality; Product Research & Development | — | 2026-10-01 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Internal Ticketing; Internal work tracking & procedures | — | 2026-10-01 |
| BlackBerry, Ltd. | Acquisition transition assistance | — | 2026-10-01 |
| Box.com | Cloud file hosting | — | 2026-10-01 |
| [Catamorphic, Co. (dba LaunchDarkly)](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature Flags | — | 2026-10-01 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | Data Warehouse Storage, Management, and Analysis with AI enabled functionality; Data analytics with AI enabled functionality | — | 2026-10-01 |
| [Egnyte](https://thirdpartyindex.com/vendors/egnyte.md) | Corporate data repository; Secure File Transfer; Secure File Transfer | — | 2026-10-01 |
| [Functional Software](https://thirdpartyindex.com/vendors/sentry.md) | Error Logging | — | 2026-10-01 |
| [Github](https://thirdpartyindex.com/vendors/github.md) | Code and Configuration Repository | — | 2026-10-01 |
| [Google, Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | AI-enabled functionality; Data Center & Hosting; Email and other office applications | — | 2026-10-01 |
| IDP LLC (dba IPInfo) | Geo IP Address Look Up Service | — | 2026-10-01 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Feature Flags | — | 2026-10-01 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Corporate Data Repository; Data Center and Hosting; Email and other office applications with AI enabled features | — | 2026-10-01 |
| [Mimecast](https://thirdpartyindex.com/vendors/mimecast.md) | Email Security | — | 2026-10-01 |
| [Okta](https://thirdpartyindex.com/vendors/okta.md) | User Authentication | — | 2026-10-01 |
| Pager Duty | Paging tool for ticket escalations | — | 2026-10-01 |
| [Pendo.io](https://thirdpartyindex.com/vendors/pendo.md) | User Experience Metrics | — | 2026-10-01 |
| [Pusher Limited](https://thirdpartyindex.com/vendors/pusher.md) | WebSocket Support | — | 2026-10-01 |
| [Raintank Inc. (dba Grafana Labs)](https://thirdpartyindex.com/vendors/grafana.md) | Logging, Data Aggregation, Visualization | — | 2026-10-01 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer and Internal Collaboration and Messaging | — | 2026-10-01 |
| Spur | IP intelligence and enrichment services | — | 2026-10-01 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Email transactions | — | 2026-10-01 |
| US Signal (formerly OneNeck) | Data Center and Hardware Hosting | — | 2026-10-01 |
| [Wiz, Inc.](https://thirdpartyindex.com/vendors/wiz-io.md) | Enhancement of internal cloud native threat detection, vulnerability analysis, and risk prioritization | — | 2026-10-01 |
| [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Integration and Workflow Automation | — | 2026-10-01 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Product ticketing system | — | 2026-10-01 |
| [Zoom Video Communications](https://thirdpartyindex.com/vendors/zoom.md) | Communication Platform | — | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27500)). CSV: https://thirdpartyindex.com/vendors/arctic-wolf/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (7)

- Arctic Wolf Networks Australia Pty Ltd (Australia)
- Arctic Wolf Networks Canada, Inc. (Canada)
- Arctic Wolf Networks Germany GmbH (Germany)
- Arctic Wolf Networks India Private Ltd (India)
- Arctic Wolf Networks Ireland Limited (Ireland)
- Arctic Wolf Networks Japan G.K. (Japan)
- Arctic Wolf Networks UK LTD (UK)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I, ISO/IEC 27001, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/27499))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (6 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 24 h
- Status page last read: 2026-10-01
- 2026-09-08: Unified Portal Inaccessible Globally (critical)
- 2026-08-26: Incident view affected within Aurora Endpoint Defense Console (critical)
- 2026-08-24: Aurora Endpoint Console - Subset of fields experiencing a parsing error (minor)
- 2026-08-10: EU Trend Vision One Cloud Sensors unavailable (major)
- 2026-08-06: ESET Sensor Connectivity Issue (critical)
- 2026-07-23: Cloud Sensor Ingestion Delays (major)
- 2026-07-16: View to subset of Arctic Wolf tickets impacted (critical)
- 2026-02-16: Intermittent log in errors for Aurora EDR in some regions (minor)

## Security contact

From its security.txt (https://arcticwolf.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/27491)):

- Contact: mailto:security.report@arcticwolf.com
- Disclosure policy: https://arcticwolf.com/vulnerability-disclosure
- Security jobs: https://arcticwolf.com/company/careers/
- Languages: en
- No expiry date

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api