# Ascendo

Ascendo (ascendo.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/ascendo
- Documents last verified: 2026-09-30
- Transparency rating: 71/100 (how much it publishes, not how secure it is)
- Cite as: Ascendo, Third Party Index, https://thirdpartyindex.com/vendors/ascendo (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.ascendo.ai/security-standards/subprocessor-policy | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.ascendo.ai/security-standards/data-processing-agreement | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.ascendo.ai/security-standards/privacy-policy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.ascendo.ai/security-standards/terms | 2026-09-30 | 2026-09-30 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Customer support ticketing (Jira Service Management) and internal project & documentation management (Jira, Confluence) | HQ: Sydney, Australia / San Francisco, CA, USA; Processing regions: United States and Australia | 2026-09-30 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud compute and storage on Google Cloud Platform, including self-hosted PostgreSQL database infrastructure | HQ: Mountain View, CA, USA; Multiple US data center regions; processing limited to the US and EU | 2026-09-30 |
| [MongoDB Atlas](https://thirdpartyindex.com/vendors/mongodb.md) | Managed cloud database (MongoDB Atlas) for operational and application data storage | HQ: New York, NY, USA; Multiple US/EU regions, per deployment configuration | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | AI model and embedding API processing to support natural-language understanding and generation | HQ: San Francisco, CA, USA; Processing region: United States | 2026-09-30 |
| [Qdrant](https://thirdpartyindex.com/vendors/qdrant.md) | Vector database for similarity search and retrieval | HQ: Berlin, Germany; Self-hosted on Google Cloud, or Qdrant Cloud; varies by deployment | 2026-09-30 |
| Sage Intacct | Cloud ERP for finance and accounting operations | HQ: Redwood City, CA, USA; Processing region: United States | 2026-09-30 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Communications platform for SMS, voice, and customer outreach, plus transactional and notification email delivery via SendGrid | HQ: San Francisco, CA, USA; Processing region: United States | 2026-09-30 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Hosting and content delivery for Ascendo's web application and front-end | Global edge network; primary regions in the US; HQ: San Francisco, CA, USA | 2026-09-30 |
| [Voyage AI](https://thirdpartyindex.com/vendors/voyage-ai.md) | Embedding model API (Voyage 3 and successor models) for semantic and vector search | HQ: Palo Alto, CA, USA; Processing region: United States | 2026-09-30 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | CRM and support ticketing platform | HQ: San Francisco, CA, USA; Processing region: United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21491)). CSV: https://thirdpartyindex.com/vendors/ascendo/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api