# Atlassian

Atlassian declares [30 subprocessors](https://thirdpartyindex.com/vendors/atlassian#subprocessors), plus 11 of its own affiliates, in [its subprocessor list](https://www.atlassian.com/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/212198)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-11-04: 0 added, 0 removed, 12 changed. [442 tracked vendors](https://thirdpartyindex.com/vendors/atlassian#used-by) name Atlassian as a subprocessor, including [Mailgun](https://thirdpartyindex.com/vendors/mailgun), [Databricks](https://thirdpartyindex.com/vendors/databricks) and [New Relic](https://thirdpartyindex.com/vendors/new-relic).

Atlassian (atlassian.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/atlassian
- Documents last verified: 2026-11-11
- Category: developer-tools
- Transparency rating: 99/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 6/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Companies part of it: [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket), [Statuspage](https://thirdpartyindex.com/vendors/statuspage), [Trello](https://thirdpartyindex.com/vendors/trello)
- Supply chain: relies on 26 tracked vendors directly, 201 within two hops, 539 within three; 442 tracked vendors rely on it directly, 1527 within two hops, 2742 within three
- Cite as: Atlassian, Third Party Index, https://thirdpartyindex.com/vendors/atlassian (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.atlassian.com/trust | 2026-11-11 | 2026-11-08 |
| Subprocessor list | https://www.atlassian.com/legal/sub-processors | 2026-11-11 | 2026-11-04 |
| Data processing addendum | https://www.atlassian.com/legal/data-processing-addendum | 2026-11-11 | 2026-11-06 |
| Privacy policy | https://www.atlassian.com/legal/privacy-policy | 2026-11-11 | 2026-11-04 |
| Terms | https://www.atlassian.com/legal/atlassian-customer-agreement | 2026-11-11 | 2026-11-04 |
| Security page | https://www.atlassian.com/trust/data-protection | 2026-11-11 | 2026-11-10 |
| security.txt | https://www.atlassian.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://status.atlassian.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.atlassian.com/trust/security/advisories | 2026-11-11 | 2026-11-11 |

## Subprocessors (30)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting provider; Cloud hosting providerProvision of Atlassian support; Generative AI services provider for intelligence developer features; Generative AI services provider for intelligence product features; Provision of Atlassian supportMaintenance of service, safety, and security | USA; USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil | 2026-11-04 |
| [Cantab Research Ltd (trading as Speechmatics)](https://thirdpartyindex.com/vendors/speechmatics.md) (AI model provider: Speechmatics) | Transcription services | USA | 2026-09-21 |
| [Cloudflare, Ltd.](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network provider; Content delivery network providerHosting provider for the Remote Model Context Protocol (MCP) Server | Customer traffic is processed globally at the data center closest to the end user. | 2026-11-04 |
| [Clumio, Inc.](https://thirdpartyindex.com/vendors/clumio-by-commvault.md) | Backup solutions provider for Amazon Simple Storage Service (S3) | EEA, UK, Australia, USA, and Singapore | 2026-11-04 |
| [Crowdstrike](https://thirdpartyindex.com/vendors/crowdstrike.md) | — | USA | 2026-09-21 |
| [Databricks, Inc.](https://thirdpartyindex.com/vendors/databricks.md) | Infrastructure provider for machine learning development, processing and training; Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps.; Infrastructure provider to enable customer data querying, and analytics product features. | USA | 2026-11-04 |
| e-Core Soluções em Tecnologia da Informaçiupão Ltda. | Customer service, support, and cloud migration service provider | Brazil; Mexico | 2026-11-04 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | File Storage | USA | 2026-09-21 |
| [Google Vertex AI](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Generative AI services provider for intelligence product features; Provision of Atlassian supportMaintenance of service, safety, and security | USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan | 2026-11-04 |
| [Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md) | Communications technology provider for product notifications and video sharing over email | USA | 2026-09-21 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Communications technology provider for product notifications | USA; EEA | 2026-11-04 |
| [MessageBird USA, Inc, (d/b/a Bird)](https://thirdpartyindex.com/vendors/bird.md) | Communications technology provider for product notifications | USA; EEA | 2026-11-04 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud hosting provider | USA; Australia; Netherlands | 2026-10-10 |
| [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | Cloud hosting provider for JSM Chat (formerly Halp) | USA | 2026-09-21 |
| [NetApp, Inc.](https://thirdpartyindex.com/vendors/netapp.md) | Cloud hosting provider | USA | 2026-09-21 |
| [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | — | USA | 2026-09-21 |
| [OneSignal](https://thirdpartyindex.com/vendors/onesignal.md) | Communications technology provider for mobile product notifications and video sharing | USA | 2026-09-21 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Generative AI services provider for intelligence product featuresFor the provision of Atlassian support | USA | 2026-11-04 |
| Opsgenie Yazılım Anonim Şirketi | — | Republic of Türkiye | 2026-09-21 |
| [Partner Hero](https://thirdpartyindex.com/vendors/partnerhero.md) | Customer service and technical support | Philippines; Romania; South Africa | 2026-10-10 |
| [Plivo, Inc.](https://thirdpartyindex.com/vendors/plivo.md) | Communications technology provider for product notifications | USA | 2026-09-21 |
| [Salesforce, Inc. (Heroku)](https://thirdpartyindex.com/vendors/salesforce.md) | Cloud services provider | USA | 2026-09-21 |
| [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud database provider | USA | 2026-09-21 |
| [SoftServe, Inc.](https://thirdpartyindex.com/vendors/softserve.md) | Customer service, outsourced engineering and technical support | Bulgaria; Poland; United States | 2026-11-04 |
| Telus, Inc. | Customer service | Romania | 2026-11-04 |
| [Tenable Holdings, Inc.](https://thirdpartyindex.com/vendors/tenable-holdings.md) | — | USA | 2026-09-21 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Communications technology provider for product notifications; Data analytics service | USA | 2026-11-04 |
| [Vonage APIs (formerly Nexmo, Inc.)](https://thirdpartyindex.com/vendors/vonage.md) | Communications technology provider | USA; UK; Singapore | 2026-10-10 |
| [Work OS, Inc.](https://thirdpartyindex.com/vendors/workos.md) | SCIM provisioning | USA | 2026-09-21 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer service and technical support | USA | 2026-09-21 |

Read from ([evidence](https://thirdpartyindex.com/evidence/212198)). CSV: https://thirdpartyindex.com/vendors/atlassian/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (11)

- Atlassian B.V. (Commonwealth of Australia; Japan; Kingdom of the Netherlands; Republic of Singapore)
- Atlassian Canada Inc. (Canada)
- Atlassian France S.A.S. (French Republic)
- Atlassian Germany GmbH (Federal Republic of Germany)
- Atlassian India LLP (Republic of India)
- Atlassian Korea Ltd. (Republic of Korea)
- Atlassian New Zealand (New Zealand)
- Atlassian (UK) Operations Ltd. (United Kingdom of Great Britain and Northern Ireland)
- Atlassian Philippines, Inc. (Republic of the Philippines)
- Atlassian Poland sp.z.o.o (Republic of Poland)
- Atlassian US, Inc. (United States of America)

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: Moderate · 11 agency authorizations · since Mar 14, 2025

## Security program

What Atlassian Corp's Form 10-K for fiscal 2026, filed Aug 14, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1650372/000165037226000036/0001650372-26-000036-index.htm).

- Led by: Chief Information Security Officer, reporting to the CTrO and oversees the technical identification
- Board oversight: Audit Committee
- Frameworks named: NIST CSF, ISO 27001, SOC 2
- Practices named: Incident response plan, Vulnerability management, Threat intelligence, Security training
- Engages outside assessors or consultants
- Reviews its suppliers' security
- Since the fiscal 2025 report: ISO 27001, SOC 2 now named.

## Web Technologies

Atlassian's homepage made 348 requests to 41 domains, 19 services controlled by another company, and 5 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

19 third parties by category: Advertising 8 (Google Cloud, X Corp., The Trade Desk, Inc., OpenAI, Microsoft, Reddit, Inc.; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 3 (Contentsquare, LinkedIn, Meta); Marketing automation 2 (6Sense Insights, Inc., Adobe); Live chat 1 (reviewed: Intercom); Cookie compliance 1 (OneTrust); Digital asset management 1 (reviewed: Orange Logic); Documentation 1 (TechTarget, Inc.); Issue trackers 1 (usually detected as Issue trackers: Sentry); Video players 1 (reviewed: Vimeo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (19)

- Orange Logic: 146 requests to orangelogic.com
- Google Cloud: 35 requests to doubleclick.net, google.com, gstatic.com, googletagmanager.com, recaptcha.net, google-analytics.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager, reCAPTCHA (its subprocessor list names it too)
- X Corp.: 17 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads
- 6Sense Insights, Inc.: 15 requests to 6sc.co; 6sense
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk
- Contentsquare: 6 requests to clicktale.net, contentsquare.net; ClickTale
- Adobe: 4 requests to marketo.net, mktoresp.com; Marketo
- OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too)
- Intercom: 3 requests to intercomcdn.com, intercom.io
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433
- Microsoft: 3 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- Xandr: 3 requests to adnxs.com
- Sentry: 2 requests to sentry.io
- TechTarget, Inc.: 2 requests to techtarget.com; TechTarget
- Magnite, Inc.: 1 request to rubiconproject.com
- Vimeo: 1 request to vimeo.com

### Unknown (5)

Domains not identified yet: o11.tech, roundprincethere.com, apiarydata.net, pointmediatracker.com, s3.amazonaws.com

### First party (1)

- Atlassian: 58 requests to atl-paas.net, atlassian.com; Amazon CloudFront, Amazon Web Services, Atlassian Bitbucket, Contentsquare, HSTS, HTTP/3, Intercom, Open Graph, Priority Hints, Python, React, Sentry, Statsig 3.33.3, Uniform Digital Experience, Vimeo, core-js 2.6.12

10 tracked companies loaded by the homepage are not in Atlassian's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (442)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [10Duke](https://thirdpartyindex.com/vendors/10duke.md)
- [1mind](https://thirdpartyindex.com/vendors/1mind.md): Atlassian is used as Data Importer’s project tracking and collaboration provider, which may be used to process personal data in the ordinary course of busines…
- [Abacum](https://thirdpartyindex.com/vendors/abacum.md): Internal support collaboration
- [Abnormal AI](https://thirdpartyindex.com/vendors/abnormal-ai.md): Troubleshooting ticketing system and bug fixes
- [ACA Group](https://thirdpartyindex.com/vendors/aca-group.md)
- [Accruent](https://thirdpartyindex.com/vendors/accruent.md): Business Support
- [AccuKnox](https://thirdpartyindex.com/vendors/accuknox.md)
- [Addepar](https://thirdpartyindex.com/vendors/addepar.md): Operation of an internal support collaboration platform, management of help desk tickets on behalf of Addepar.
- [Addigy](https://thirdpartyindex.com/vendors/addigy.md)
- [Aditude](https://thirdpartyindex.com/vendors/aditude.md): Project management, bug tracking, and customer support (Jira, Confluence)
- [Adure](https://thirdpartyindex.com/vendors/adure.md)
- [Aembit](https://thirdpartyindex.com/vendors/aembit.md): Project tracking
- [Aforza](https://thirdpartyindex.com/vendors/aforza.md): Third party code development, testing and ticketing system
- [AgentSync](https://thirdpartyindex.com/vendors/agentsync.md): Support Sub-Processor (Manage, Contracting, API)
- [AirCall](https://thirdpartyindex.com/vendors/aircall.md)
- [Aiven](https://thirdpartyindex.com/vendors/aiven.md)
- [Akamai](https://thirdpartyindex.com/vendors/akamai.md): Atlassian provides storage services that are part of Akamai's support services for Noname API Security services.Atlassian sub-processors used for the operation …
- [Alation](https://thirdpartyindex.com/vendors/alation.md): Engineering support ticket processing
- [AllCode](https://thirdpartyindex.com/vendors/allcode.md): Project management, documentation, issue tracking, and collaboration
- [Allstacks](https://thirdpartyindex.com/vendors/allstacks.md)
- [Anaconda](https://thirdpartyindex.com/vendors/anaconda.md): Bug and ticket handling; Internal process management and issue tracking
- [ansrsource](https://thirdpartyindex.com/vendors/ansrsource.md): Product management tools; Collaboration & Productivity
- [Antavo](https://thirdpartyindex.com/vendors/antavo.md): Service desk for Customers
- [Apica](https://thirdpartyindex.com/vendors/apica.md): Integrations for support ticketing system USA
- [Apiiro](https://thirdpartyindex.com/vendors/apiiro.md): Team collaboration and ticketing system
- [APILayer](https://thirdpartyindex.com/vendors/apilayer.md): Support team escalations, internal and external development sprint tracking
- [Apolicy](https://thirdpartyindex.com/vendors/apolicy.md): Customer Support for ticketing and escalation tracking
- [AppDirect](https://thirdpartyindex.com/vendors/appdirect.md)
- [Apporto](https://thirdpartyindex.com/vendors/apporto.md): Project management and issue tracking
- [Appsvio](https://thirdpartyindex.com/vendors/appsvio.md): Forge hosting services; ticket management; source code repository
- [Apsona](https://thirdpartyindex.com/vendors/apsona.md): Development Documentation; Product management tools
- [Aqua Security](https://thirdpartyindex.com/vendors/aqua-security.md): Jira Cloud- technical support case management platform and project management platform
- [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Internal Ticketing; Internal work tracking & procedures
- [Ardoq](https://thirdpartyindex.com/vendors/ardoq.md): Customer support and incident management
- [Arkose Labs](https://thirdpartyindex.com/vendors/arkose-labs.md): Ticketing & Technical Documentation
- [Armis](https://thirdpartyindex.com/vendors/armis.md): Ticketing
- [Arvato Systems](https://thirdpartyindex.com/vendors/arvato-systems.md): SaaS IT Service Management
- [Ascendo](https://thirdpartyindex.com/vendors/ascendo.md): Customer support ticketing (Jira Service Management) and internal project & documentation management (Jira, Confluence)
- [Assent](https://thirdpartyindex.com/vendors/assent.md): Customer support, issue tracking, defect escalation, and engineering support.; Issue tracking, defect escalation, and engineering support.
- [Autohive](https://thirdpartyindex.com/vendors/autohive.md)
- [Avalara](https://thirdpartyindex.com/vendors/avalara.md): Cloud-based project management and collaboration software tools
- [aXcelerate](https://thirdpartyindex.com/vendors/axcelerate.md): ###### Service Provided Issue tracking ###### Data Accessed Internal ticketing and tracking (No customer data) ###### Safeguards ISO 27001, SOC 2; Collaboration
- [b.well Connected Health](https://thirdpartyindex.com/vendors/b-well-connected-health.md): Service Desk
- [Balsamiq](https://thirdpartyindex.com/vendors/balsamiq.md): Cloud platform for some Balsamiq integrations, marketplace payment processing, and internal operations
- [Benevity](https://thirdpartyindex.com/vendors/benevity.md): Source code repository and ticketing system for production issues and changes. Atlassian has no access to client data within Benevity-managed infrastructure.
- [Beonic](https://thirdpartyindex.com/vendors/beonic.md)
- [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Project, Ticket, and Operations Management; \[Website\]( Manages the resolution of errors in the application. Statuspage: subscription to incident and service win…
- [BigID](https://thirdpartyindex.com/vendors/bigid.md): Bug Tracking
- [BigTime](https://thirdpartyindex.com/vendors/bigtime.md): A native integration between BigTime and Atlassian Jira. Customers must; Customer service ticketing system & product development tracking; opt-in to this integr…
- [BillingPlatform](https://thirdpartyindex.com/vendors/billingplatform.md): Atlassian Privacy policy can be viewed here; Service Provided: Operational customer and development support
- [BioRender](https://thirdpartyindex.com/vendors/biorender.md)
- [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md)
- [BitTitan](https://thirdpartyindex.com/vendors/bittitan.md): Agile project management
- [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Status of Anthology services, maintenance announcements
- [BlackFog](https://thirdpartyindex.com/vendors/blackfog.md): Customer support
- [Blink Charging](https://thirdpartyindex.com/vendors/blink-charging.md): Collaboration
- [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Project, issue tracking, documentation, and product management across engineering and product teams.
- [Botdoc](https://thirdpartyindex.com/vendors/botdoc.md): Operational incidents management; Software development and collaboration
- [Branch](https://thirdpartyindex.com/vendors/branch.md): Internal ticketing platform
- [BrightLocal](https://thirdpartyindex.com/vendors/brightlocal.md): Collaboration and project management
- [Bronto](https://thirdpartyindex.com/vendors/bronto.md): Collaboration; Support Recordings (customer optional)
- [BrowserStack](https://thirdpartyindex.com/vendors/browserstack.md): Project management, activity tracking, and documentation
- [BuildBetter](https://thirdpartyindex.com/vendors/buildbetter.md): BuildBetter Product Suite
- [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn.md): Customer support
- [bunny.net](https://thirdpartyindex.com/vendors/bunny-net.md): We use Atlassian internal bug tracking, plus feature requests, account owners information is passed from ZenDesk to be able to report back to the user. If the c…
- [Businesswire](https://thirdpartyindex.com/vendors/businesswire.md): Contracting process
- [C3 AI](https://thirdpartyindex.com/vendors/c3-ai.md): Customer Service & Support
- [Capcade](https://thirdpartyindex.com/vendors/capcade.md): Incident communication and status reporting; Project management, issue tracking, and collaboration platform
- [Capsule8](https://thirdpartyindex.com/vendors/capsule8.md): Internal requests and project tracking
- [Carta](https://thirdpartyindex.com/vendors/carta.md): Provides a cloud-based bug tracking system, where we may process end user data to the extent necessary to reproduce and fix bugs, and in general as necessary to…
- [Catapult Sports](https://thirdpartyindex.com/vendors/catapult-sports.md): Customer support services
- [Caylent](https://thirdpartyindex.com/vendors/caylent.md): Project Management Tool
- [Celigo](https://thirdpartyindex.com/vendors/celigo.md): Ticketing System
- [Certara](https://thirdpartyindex.com/vendors/certara.md): Customer service and bug tracking / project management (Jira, Confluence)
- [Chartbeat](https://thirdpartyindex.com/vendors/chartbeat.md): Hosting platform for Chartbeat status page; Atlassian Jira, Customer issue tracking; Cloud tickets and document hosting
- [Checkmk](https://thirdpartyindex.com/vendors/checkmk.md): Service desk infrastructure for the provision of Support Services.
- [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Productivity Tools
- [CirrusMD](https://thirdpartyindex.com/vendors/cirrusmd.md): Cloud-based issue and project tracking solution
- [Claroty](https://thirdpartyindex.com/vendors/claroty.md)
- [Click2Mail](https://thirdpartyindex.com/vendors/click2mail.md)
- [ClickTime](https://thirdpartyindex.com/vendors/clicktime.md): Collaboration; Project management and collaboration. AI-assisted features are enabled for internal ClickTime use only. Customer data in Jira is not used to trai…
- [ClientSuccess](https://thirdpartyindex.com/vendors/clientsuccess.md): Product Development, Customer Support
- [CloudBlue](https://thirdpartyindex.com/vendors/cloudblue.md): Third Party
- [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md): Support & Operations
- [CloudM](https://thirdpartyindex.com/vendors/cloudm.md): Developer process management
- [CloudResearch](https://thirdpartyindex.com/vendors/cloudresearch.md)
- [Cloudshelf](https://thirdpartyindex.com/vendors/cloudshelf.md): Product management tools; Collaboration & Productivity
- [Clueso](https://thirdpartyindex.com/vendors/clueso-io.md): Customer-authorised repository access, read-only
- [CoachAccountable](https://thirdpartyindex.com/vendors/coachaccountable.md): Screencast sharing
- [Coalfire](https://thirdpartyindex.com/vendors/coalfire.md): CF1 User Support Platform
- [Cognite AS](https://thirdpartyindex.com/vendors/cognite-as.md): Tracking of issues, which may include customer information such as requester and details about the issue.
- [Collibra](https://thirdpartyindex.com/vendors/collibra.md): Engineering support ticket processing
- [commercetools](https://thirdpartyindex.com/vendors/commercetools.md): Administration of Support Tickets
- [Confluent](https://thirdpartyindex.com/vendors/confluent.md): Bug Reporting / Issue Tracking
- [Contentsquare](https://thirdpartyindex.com/vendors/contentsquare.md): Customer support and ticketing services
- [Conveo](https://thirdpartyindex.com/vendors/conveo.md): \*\*Processing Activity Description\*\* Sharing of video screencasts internally and externally for collaboration and communication purposes. \*\*Data Residency / Proc…
- [Coralogix](https://thirdpartyindex.com/vendors/coralogix.md): Internal support collaboration
- [Couchbase](https://thirdpartyindex.com/vendors/couchbase.md): Customer support services
- [Cribl](https://thirdpartyindex.com/vendors/cribl.md)
- [Critical Cloud](https://thirdpartyindex.com/vendors/critical-cloud.md): Collaboration
- [Crownpeak](https://thirdpartyindex.com/vendors/crownpeak.md): Europe Development planning, Europe tracking and agile methodology management. Bug, issue, project tracking and resource planning.
- [Culture Amp](https://thirdpartyindex.com/vendors/culture-amp.md): Atlassian provides project management and collaboration tools used by Culture Amp including Confluence, Jira and Trello.
- [Cyara](https://thirdpartyindex.com/vendors/cyara.md): Project Management
- [Cyberbit](https://thirdpartyindex.com/vendors/cyberbit.md): Customer support requests and technical support Baremetal hosting provider for
- [Cyberhaven](https://thirdpartyindex.com/vendors/cyberhaven.md): Support tickets
- [D2L](https://thirdpartyindex.com/vendors/d2l.md): Internal Operations; Used by D2L for project management, knowledge bases and other business operations.
- [Darktrace](https://thirdpartyindex.com/vendors/darktrace.md): Production issues/incidents tracking and communication
- [Darktrace Federal](https://thirdpartyindex.com/vendors/darktrace-federal.md): Production issues/incidents tracking and communication
- [Data Zoo](https://thirdpartyindex.com/vendors/data-zoo.md): Bug and Issue Tracking; Task Tracking; Technical Project Management
- [Databricks](https://thirdpartyindex.com/vendors/databricks.md): Customer support and ticket handling.
- [DaVinci Commerce](https://thirdpartyindex.com/vendors/davinci-commerce.md)
- [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): Collaboration and documentation software by Atlassian.
- [Delinea](https://thirdpartyindex.com/vendors/delinea.md): Manage customer support tickets; Product Support
- [DEPT](https://thirdpartyindex.com/vendors/dept.md): Onboarding ticketing management platformLocation of processing: EuropePrivacy statement
- [Devenue](https://thirdpartyindex.com/vendors/devenue.md): Product management tools
- [DevSamurai](https://thirdpartyindex.com/vendors/devsamurai.md)
- [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Manage customer implementations, service operations, outage reporting, and
- [Digistorm AU](https://thirdpartyindex.com/vendors/digistorm-au.md): Internal Business Operations - Applications, Services, and Support; Sales & Marketing; Support tickets & documentation
- [Dock](https://thirdpartyindex.com/vendors/dock.md): Video sharing
- [Domo](https://thirdpartyindex.com/vendors/domo.md): IT Consulting Services, Professional Services
- [DoseSpot](https://thirdpartyindex.com/vendors/dosespot.md): Work-tracking and project management collaboration tools
- [DoubleCloud](https://thirdpartyindex.com/vendors/doublecloud.md): Internal support collaboration tool.
- [Duda](https://thirdpartyindex.com/vendors/duda-co.md): Bug Tracking / Application Monitoring
- [Dynatrace](https://thirdpartyindex.com/vendors/dynatrace.md)
- [Effy AI](https://thirdpartyindex.com/vendors/effy-ai.md): Customer Support (Loom)
- [Egnyte](https://thirdpartyindex.com/vendors/egnyte.md)
- [Eightfold AI](https://thirdpartyindex.com/vendors/eightfold-ai.md): Product support & management
- [Ema](https://thirdpartyindex.com/vendors/ema.md): Ticketing
- [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Collaboration; Processing Activity: Comprehensive issue tracking, agile project management, and team collaboration across development and operations teams. GDPR…
- [Endor Labs](https://thirdpartyindex.com/vendors/endor-labs.md): Knowledge Base and Ticketing
- [Enzuzo](https://thirdpartyindex.com/vendors/enzuzo.md): Project Management
- [eOne Solutions](https://thirdpartyindex.com/vendors/eone-solutions.md): Ticketing system
- [etailinsights](https://thirdpartyindex.com/vendors/etailinsights.md): Customer and product support
- [EverTrue](https://thirdpartyindex.com/vendors/evertrue.md): Bug tracking
- [Evisions](https://thirdpartyindex.com/vendors/evisions.md): Collaboration; Jira is a product that allows bug tracking, issue tracking and agile project management.
- [Experian](https://thirdpartyindex.com/vendors/experian.md): Atlassian provide Jira and Confluence which are used for tracking work requests and tickets.; Sub-Processor; Sub-processor
- [Explorium](https://thirdpartyindex.com/vendors/explorium.md): Collaboration and issue tracking
- [Exterro](https://thirdpartyindex.com/vendors/exterro.md): Collaboration; Customer Support and Engineering Management
- [Eyeota](https://thirdpartyindex.com/vendors/eyeota.md): Ticketing Platform to support Eyeota internal requests and requests made by selected data partners and platform partners
- [Feature Upvote](https://thirdpartyindex.com/vendors/feature-upvote.md): Integration
- [Feedly Threat Intelligence](https://thirdpartyindex.com/vendors/feedly-threat-intelligence.md): Customer Support
- [Fenergo](https://thirdpartyindex.com/vendors/fenergo.md): Jira by Atlassian is a work management and issue-tracking tool teams use to plan, track, and deliver software (and other projects) using workflows, backlogs, an…
- [FICO](https://thirdpartyindex.com/vendors/fico.md): Management of agile user stories to assist with the development of FICO’s SaaS Services for the purposes of enhancement and debugging
- [Fiddler AI](https://thirdpartyindex.com/vendors/fiddler-ai.md): Issue tracking
- [Filestack](https://thirdpartyindex.com/vendors/filestack.md): ● Business contact information; ● Project management; ● Status page
- [FINBOURNE](https://thirdpartyindex.com/vendors/finbourne.md)
- [Finsweet](https://thirdpartyindex.com/vendors/finsweet.md): Collaboration; Quick video messaging for async team communication.
- [FireTail](https://thirdpartyindex.com/vendors/firetail.md): Project Management tools including Wiki, Task and ticket tracking, To-do lists.
- [Fluent Commerce](https://thirdpartyindex.com/vendors/fluent-commerce.md): Globally distributed storage across Australia, Singapore, EU, USA; Storing
- [Flybits](https://thirdpartyindex.com/vendors/flybits.md)
- [Flywire](https://thirdpartyindex.com/vendors/flywire.md): Support Service desk
- [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Bug tracking, manage Service improvements, resolve customer support tickets
- [FrankieOne](https://thirdpartyindex.com/vendors/frankieone.md): Technical project management, task tracking, supporting ticketing
- [FreedomPay](https://thirdpartyindex.com/vendors/freedompay.md): Internal knowledge base and developer portal
- [Friendbuy](https://thirdpartyindex.com/vendors/friendbuy.md): Merchant support
- [FundApps](https://thirdpartyindex.com/vendors/fundapps.md)
- [GaggleAMP](https://thirdpartyindex.com/vendors/gaggleamp.md): Software we use to help product and software development; Video messaging tool that helps you get your message across through instantly shareable videos
- [Genetec](https://thirdpartyindex.com/vendors/genetec.md): Provides product status reports via email, SMS or RSS feed (status page)
- [Gigamon](https://thirdpartyindex.com/vendors/gigamon.md)
- [Givecloud](https://thirdpartyindex.com/vendors/givecloud.md): Task management
- [GlassHive](https://thirdpartyindex.com/vendors/glasshive.md): Ticket management
- [Go Autonomous](https://thirdpartyindex.com/vendors/go-autonomous.md): Active participant in EU-US Data Privacy Framework.; Atlassian provides tools for collaboration, development, and communication including Confluence, Loom and J…
- [GoCanvas](https://thirdpartyindex.com/vendors/gocanvas.md): Internal Ticketing and Change Management / Jira Software offers the features in Jira Work Management and includes the functionality that software development te…
- [Graphwise](https://thirdpartyindex.com/vendors/graphwise.md): Issue Management
- [Great Question](https://thirdpartyindex.com/vendors/great-question.md): Async video messaging used by our team for walkthroughs and support.; Video messaging and collaboration
- [Guesty](https://thirdpartyindex.com/vendors/guesty.md)
- [Happay](https://thirdpartyindex.com/vendors/happay.md): Development Documentation
- [Happeo](https://thirdpartyindex.com/vendors/happeo.md): Management of engineering tasks and issue resolution; \_\_Applicable Transfer Mechanism:\_\_ N/A
- [Harness.io](https://thirdpartyindex.com/vendors/harness-io.md): -- Customer Support and Engagement --  Customer Support
- [Higher Logic](https://thirdpartyindex.com/vendors/higher-logic.md): Support & Development
- [Highwire](https://thirdpartyindex.com/vendors/highwire.md): Issue tracking, bug management, and internal project data
- [Hivel](https://thirdpartyindex.com/vendors/hivel.md)
- [Horizon3.ai](https://thirdpartyindex.com/vendors/horizon3-ai.md): Collaboration toolset for wiki pages as well as tracking development work that can reference items such as feature requests from customers.; SaaS Collaboration …
- [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md): Customer support and ticketing services
- [Humanforce](https://thirdpartyindex.com/vendors/humanforce.md): - Processing Purpose: Team collaboration and ticketing - Type of Data: No personal data, internal correspondence and metadata only. - Processing duration: For t…
- [Hypatos](https://thirdpartyindex.com/vendors/hypatos.md): Jira Service Management - service desk for customer support
- [Hyperscience](https://thirdpartyindex.com/vendors/hyperscience.md): Cloud-based Support Ticketing and Documentation
- [Ibexlabs](https://thirdpartyindex.com/vendors/ibexlabs.md): Product management tools
- [Idera](https://thirdpartyindex.com/vendors/idera.md): Development and Collaboration
- [IDEXX](https://thirdpartyindex.com/vendors/idexx.md): Internal tracking services for defects; Internal tracking services for defects and for the delivery of products; Internal tracking services for defects and proj…
- [IKASI](https://thirdpartyindex.com/vendors/ikasi.md): Collaboration
- [Immersive Labs](https://thirdpartyindex.com/vendors/immersive-labs.md): Jira – Customer service
- [Imperva](https://thirdpartyindex.com/vendors/imperva.md): Customer support management services
- [Improvado](https://thirdpartyindex.com/vendors/improvado.md): Customer support ticketing (Jira Service Management)
- [InCountry](https://thirdpartyindex.com/vendors/incountry.md): Security Event & Incident Management
- [Infoblox](https://thirdpartyindex.com/vendors/infoblox.md): Enhancements.; Jira is a tracking system for bugs and Requests for; Jira software – Ticketing; System / RFEs
- [Infrascale](https://thirdpartyindex.com/vendors/infrascale.md): Customer Relationship Management, Contract Engagement; Internal Ticketing
- [Intapp](https://thirdpartyindex.com/vendors/intapp.md): Video recording for screen for Customer Support
- [ipapi](https://thirdpartyindex.com/vendors/ipapi.md): Support team escalations, internal and external development sprint tracking
- [Juniper Square](https://thirdpartyindex.com/vendors/juniper-square.md)
- [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): Project management and collaboration
- [Katalon](https://thirdpartyindex.com/vendors/katalon.md): Customer support and ticket handling
- [Keyplay](https://thirdpartyindex.com/vendors/keyplay.md): Business Apps & Productivity
- [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Product support tool for Professional Services issue tracking and project management
- [Kira Talent](https://thirdpartyindex.com/vendors/kira-talent.md): Centralized Task Management
- [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md): Call Recording Customer Support (Customer Optional)
- [Komodo Health](https://thirdpartyindex.com/vendors/komodo-health.md): Technology and services related to code management, documentation, planning and collaboration
- [KORE Software](https://thirdpartyindex.com/vendors/kore-software.md)
- [Korn Ferry](https://thirdpartyindex.com/vendors/korn-ferry.md)
- [Kryterion](https://thirdpartyindex.com/vendors/kryterion.md)
- [Kubit](https://thirdpartyindex.com/vendors/kubit.md): Proprietary issue tracking and product development
- [Kudosity](https://thirdpartyindex.com/vendors/kudosity.md): Collaboration and project management
- [Labra](https://thirdpartyindex.com/vendors/labra.md): Jira is a cloud-based project management tool that stores, tracks, and manages all software development workflows and issues. Team task boards, project roadmaps…
- [LambdaTest](https://thirdpartyindex.com/vendors/lambdatest.md): Infrastructure Capacity Monitoring & Alerting; Project management and product & engineering related activity tracking, product quality documentation.
- [Landbot](https://thirdpartyindex.com/vendors/landbot.md): Collaboration; Ticketing and workflow management for customer support and handling issues related to our platform. \*Customer contact details (name, email, compa…
- [Lattice](https://thirdpartyindex.com/vendors/lattice.md): Customer Support (Loom)
- [Leadbeam](https://thirdpartyindex.com/vendors/leadbeam.md): Streamline collaboration and project management
- [LearnUpon](https://thirdpartyindex.com/vendors/learnupon.md): Project Management
- [Limio](https://thirdpartyindex.com/vendors/limio.md): Collaboration; Used for product feature requests and bug tracking of Limio’s customers. Jira may be used to process certain end-user personal data in connecti…
- [LiquidPlanner](https://thirdpartyindex.com/vendors/liquidplanner.md): Confluence is used for internal documentation, knowledge sharing, and team collaboration.; Customer Support and Communication; Rovo is used for AI-powered searc…
- [Litmos](https://thirdpartyindex.com/vendors/litmos.md)
- [Lob.com](https://thirdpartyindex.com/vendors/lob-com.md): Customer Support
- [Loopio](https://thirdpartyindex.com/vendors/loopio.md): Team collaboration – similar to BitBucket and Jira
- [Lucid Software](https://thirdpartyindex.com/vendors/lucid-software.md): Content management and issue/project tracking
- [Lumify Work](https://thirdpartyindex.com/vendors/lumify-work.md): Development project management; Collaboration wiki
- [Luminai](https://thirdpartyindex.com/vendors/luminai.md): Issue tracking and project management
- [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Service provisioning & customer support (Jira, Confluence, Trello, OpsGenie, Statuspage)
- [Maestro AI](https://thirdpartyindex.com/vendors/maestro-ai.md): Collaboration and productivity
- [Magnolia](https://thirdpartyindex.com/vendors/magnolia.md): Customer Support
- [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md): Incident Management; Support ticket; tracking,
- [Malwarebytes](https://thirdpartyindex.com/vendors/malwarebytes.md): Customer Feedback
- [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): Ticket Notifications (optional)
- [Mapbox](https://thirdpartyindex.com/vendors/mapbox.md): Project management tool, code development, and bug tracking
- [Mason](https://thirdpartyindex.com/vendors/mason.md)
- [Matter](https://thirdpartyindex.com/vendors/matter.md): Video messaging for customer support
- [Matterport](https://thirdpartyindex.com/vendors/matterport.md): Software Project Mgt
- [Medallia](https://thirdpartyindex.com/vendors/medallia.md): Support issue tracking tool and service status monitoring.
- [Medallion](https://thirdpartyindex.com/vendors/medallion.md)
- [MedaSystems](https://thirdpartyindex.com/vendors/medasystems.md): Collaboration
- [Mediafly](https://thirdpartyindex.com/vendors/mediafly.md): Ticket Management and Engineering Tracking
- [Meltwater](https://thirdpartyindex.com/vendors/meltwater.md): Internal ticketing system
- [Metadata](https://thirdpartyindex.com/vendors/metadata.md): Jira/Confluence Project and Product Management
- [MicroStrategy](https://thirdpartyindex.com/vendors/microstrategy.md): Product feature and issue tracking
- [Mindtickle](https://thirdpartyindex.com/vendors/mindtickle.md): Production issues / incidents tracking & communication
- [Mixmax](https://thirdpartyindex.com/vendors/mixmax.md): Support Services
- [Mobile Action](https://thirdpartyindex.com/vendors/mobile-action.md): Engineering; Task and bug tracking tool
- [Modica Group](https://thirdpartyindex.com/vendors/modica-group.md): Developer Services (BitBucket); Release Management (Bamboo); Service Desk software (Jira)
- [Moqups](https://thirdpartyindex.com/vendors/moqups.md): Enterprise Collaboration
- [MoveData](https://thirdpartyindex.com/vendors/movedata.md)
- [myQuest](https://thirdpartyindex.com/vendors/myquest.md): Issue and project tracking
- [Nasuni](https://thirdpartyindex.com/vendors/nasuni.md): Engineering project management, issue tracking, internal collaboration (Jira, Confluence)
- [Nebius](https://thirdpartyindex.com/vendors/nebius.md): Customer support and ticket handling
- [Neon](https://thirdpartyindex.com/vendors/neon.md): Customer support and ticket handling.
- [Network to Code](https://thirdpartyindex.com/vendors/network-to-code.md): Customer Support; Provides issue tracking, support ticketing, and customer service communication workflows.
- [Neuron7.ai](https://thirdpartyindex.com/vendors/neuron7-ai.md): Software development and collaboration tools
- [New Relic](https://thirdpartyindex.com/vendors/new-relic.md): Management of customer support tickets
- [New/Mode](https://thirdpartyindex.com/vendors/new-mode.md): Project and product management tools
- [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): Project Management, Content Management, IT Service Management
- [Nexxen](https://thirdpartyindex.com/vendors/nexxen.md): Internal ticketing system
- [NimbleRx](https://thirdpartyindex.com/vendors/nimblerx.md): Video recordings
- [Noom](https://thirdpartyindex.com/vendors/noom.md): Supports resolution of customer-facing issues. Data elements: health data, sensitive demographic data.
- [Noonlight](https://thirdpartyindex.com/vendors/noonlight.md): Cloud Services – Internal Developer Work Tools
- [nylas](https://thirdpartyindex.com/vendors/nylas.md): Project Management / Ticket Desk
- [O.C. Tanner](https://thirdpartyindex.com/vendors/o-c-tanner.md): Customer communication and status update technology services
- [Oboard](https://thirdpartyindex.com/vendors/oboard.md)
- [Omilia](https://thirdpartyindex.com/vendors/omilia.md): Confluence, Jira and Jira Service Management for internal and client communication; Document and internal work management
- [One Step GPS](https://thirdpartyindex.com/vendors/one-step-gps.md): Project Management Infrastructure and Web-based Version Control Repository Hosting Service; Video Messaging and Screen Recording Platform
- [OneStock](https://thirdpartyindex.com/vendors/onestock.md): Project and tickets management service
- [Onit](https://thirdpartyindex.com/vendors/onit.md): Productivity Tool / Ticketing Software
- [Operative](https://thirdpartyindex.com/vendors/operative.md): Provider of Jira software used for provisioning customer support
- [Oplane](https://thirdpartyindex.com/vendors/oplane.md): Project Integration
- [OPSWAT](https://thirdpartyindex.com/vendors/opswat.md): Atlassian provides the platform through which OPSWAT Customer Support shares the Customer submitted information via My OPSWAT or Services with the OPSWAT engine…
- [Orderful](https://thirdpartyindex.com/vendors/orderful.md): Ticket Management, Alerting, and Internal Communication
- [Origami Risk](https://thirdpartyindex.com/vendors/origami-risk.md): Customer support and ticket handling
- [Outreach](https://thirdpartyindex.com/vendors/outreach.md): Project management and product related documentation
- [OutSystems](https://thirdpartyindex.com/vendors/outsystems.md): Atlassian provides Jira, a project as management and issue-tracking software, and Adaptavist
- [OutThink](https://thirdpartyindex.com/vendors/outthink.md): Support and maintenance ticketing process
- [OverOps](https://thirdpartyindex.com/vendors/overops.md): -- Customer Support and Engagement --  Customer Support
- [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md): Customer Support Services
- [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): Support and Research Recordings(Customer Optional)
- [Panintelligence](https://thirdpartyindex.com/vendors/panintelligence.md): Confluence is used for technical incident response. If a customer utilises salesforce for support offerings and includes Personal data in support communications…
- [Panther](https://thirdpartyindex.com/vendors/panther.md)
- [Paperform](https://thirdpartyindex.com/vendors/paperform.md): Processing period: Jan 1, 2018 - present Data disclosed: Incidental data: Some personal information may be shared during the day-to-day operation of Paperform
- [Parabola](https://thirdpartyindex.com/vendors/parabola.md): Support recordings (customer optional)
- [Paradox](https://thirdpartyindex.com/vendors/paradox-ai.md): ● Support, reporting, and ticketing ● Support and ticketing;
- [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md): Project management (Customer Data)
- [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Customer data used to collect and respond to customer support inquiries.; Technical Support
- [Paved](https://thirdpartyindex.com/vendors/paved.md): Issue Tracking
- [Pax8](https://thirdpartyindex.com/vendors/pax8.md): Business development, technical support and Partner Services.
- [Pendula](https://thirdpartyindex.com/vendors/pendula.md)
- [People Data Labs](https://thirdpartyindex.com/vendors/people-data-labs.md): Stores company CPI data, Policies and procedures.
- [Perk](https://thirdpartyindex.com/vendors/perk.md): Perk Travel | Perk Spend | Click Travel | AmTrav; Project management and issue tracking tool
- [Picsart](https://thirdpartyindex.com/vendors/picsart.md): Customer support (Jira, Confluence)
- [Pipedrive](https://thirdpartyindex.com/vendors/pipedrive.md)
- [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Customer Support
- [Podfather](https://thirdpartyindex.com/vendors/podfather.md): Atlassian – Jira and Confluence , Jira Service Desk, Atlassian HQ Level 6, 341 George Street, Sydney, NSW 2000 Australia IT Helpdesk / Agile project managemen…
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Internal knowledge base; Project management
- [Postscript](https://thirdpartyindex.com/vendors/postscript.md): Ticketing Softwares
- [Precisely Software](https://thirdpartyindex.com/vendors/precisely-software.md): Development
- [Predixtions](https://thirdpartyindex.com/vendors/predixtions.md): Project management and issue tracking
- [Preset](https://thirdpartyindex.com/vendors/preset.md): Customer and User Support AI inference (LLMs) for application features
- [Pricefx](https://thirdpartyindex.com/vendors/pricefx.md): Project management (JIRA/Confluence)
- [Prodly](https://thirdpartyindex.com/vendors/prodly.md)
- [PropelAuth](https://thirdpartyindex.com/vendors/propelauth.md): Ticket tracking
- [QA Wolf](https://thirdpartyindex.com/vendors/qa-wolf.md): Loom provides video recording and sharing services for internal communications and customer bug report documentation.
- [Qencode](https://thirdpartyindex.com/vendors/qencode.md): Atlassian service management tool that helps handle support request tracking and incident resolution.
- [Qless](https://thirdpartyindex.com/vendors/qless.md)
- [Qlik](https://thirdpartyindex.com/vendors/qlik.md): R&D support management tool
- [Quartzy](https://thirdpartyindex.com/vendors/quartzy.md)
- [QuilrAI](https://thirdpartyindex.com/vendors/quilrai.md)
- [RadiusXR](https://thirdpartyindex.com/vendors/radiusxr.md): Development Documentation
- [Rannsolve](https://thirdpartyindex.com/vendors/rannsolve.md): Project Management
- [RapidCanvas](https://thirdpartyindex.com/vendors/rapidcanvas.md): Ticketing Softwares
- [RavenDB](https://thirdpartyindex.com/vendors/ravendb.md): Incident alerting and paging services
- [RB2B](https://thirdpartyindex.com/vendors/rb2b.md): Team collaboration and productivity software, including issue & project tracking, and code integration (USA)
- [Read AI](https://thirdpartyindex.com/vendors/read-ai.md): Optional user integration; Optional user-initiated integration; Document management; Optional user-initiated integration and user-directed content sharing.
- [ReadWorks](https://thirdpartyindex.com/vendors/readworks.md): Task management software
- [Ready](https://thirdpartyindex.com/vendors/ready.md): Collaboration; Help desk and technical documentation
- [Reddit](https://thirdpartyindex.com/vendors/reddit.md): Business support, CRM data
- [Redis](https://thirdpartyindex.com/vendors/redis.md): Product suite for project and issue tracking, and incident communication
- [Resemble AI](https://thirdpartyindex.com/vendors/resemble-ai.md): Loom is a video messaging platform that allows users to record and share short video messages. Resemble AI uses Loom for asynchronous video communication and in…
- [RightRev](https://thirdpartyindex.com/vendors/rightrev.md): Support
- [Ringostat](https://thirdpartyindex.com/vendors/ringostat.md): Video messaging service that allows users to record and share video messages
- [Ringotel](https://thirdpartyindex.com/vendors/ringotel.md): Project management and customer service platform that supports customer interactions (email)
- [Rocket.Chat](https://thirdpartyindex.com/vendors/rocket-chat.md): Task management software (Jira), internal documentation (Confluence)
- [Rubrik](https://thirdpartyindex.com/vendors/rubrik.md)
- [Ruddr](https://thirdpartyindex.com/vendors/ruddr.md)
- [SalesBlink](https://thirdpartyindex.com/vendors/salesblink.md): Source code hosting and deployment pipeline
- [Salesmsg](https://thirdpartyindex.com/vendors/salesmsg.md)
- [SalesScreen](https://thirdpartyindex.com/vendors/salesscreen.md)
- [Salt Security](https://thirdpartyindex.com/vendors/salt-security.md): Project management and issue-tracking platform.
- [SambaNova](https://thirdpartyindex.com/vendors/sambanova.md)
- [Scale AI](https://thirdpartyindex.com/vendors/scale-ai.md): Project Management
- [Scalr](https://thirdpartyindex.com/vendors/scalr.md): Collaboration
- [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Platform for support ticket escalation management
- [SearchStax](https://thirdpartyindex.com/vendors/searchstax.md): Bug Tracking
- [Secure Privacy](https://thirdpartyindex.com/vendors/secure-privacy.md): Storage, tracking, and dissolution of customer support tickets and service requests.
- [Seerist](https://thirdpartyindex.com/vendors/seerist.md): Support
- [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): Issue tracking, documentation, collaboration, service management, and AI-powered features (Rovo) for enterprise search, content summarization, and workflow assi…
- [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Platform for support ticket escalation management
- [Seqera](https://thirdpartyindex.com/vendors/seqera.md): Applies to: All customers (business operations) Wiki and R&D task tracking; Collaboration
- [Serverless Framework](https://thirdpartyindex.com/vendors/serverless-framework.md): Collaboration; Video messaging platform used for internal communication, knowledge sharing, and collaboration.
- [ShipStation Global](https://thirdpartyindex.com/vendors/shipstation-global.md): Work Manageme nt
- [SideDrawer](https://thirdpartyindex.com/vendors/sidedrawer.md): Customer support
- [Sigma](https://thirdpartyindex.com/vendors/sigma.md): JIRA Ticketing
- [Simpli.fi](https://thirdpartyindex.com/vendors/simpli-fi.md)
- [Sinch](https://thirdpartyindex.com/vendors/sinch.md): Incident Management; Support ticket; tracking,
- [SingleStore](https://thirdpartyindex.com/vendors/singlestore.md): Bug tracking and project management; SingleStore utilizes JIRA for certain bug and ticket handling. Accordingly, some information that you submit into a support…
- [Sirion](https://thirdpartyindex.com/vendors/sirion.md): Used for planning, tracking, and managing software development; projects.
- [Sisense](https://thirdpartyindex.com/vendors/sisense.md): Support ticket system
- [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Jira and Confluence collaboration and delivery tooling.
- [Skedda](https://thirdpartyindex.com/vendors/skedda.md): Collaboration; Skedda uses Loom internally and externally for recording videos to share with colleagues, prospective customers, and customers.
- [Skedulo](https://thirdpartyindex.com/vendors/skedulo.md)
- [SKIDATA](https://thirdpartyindex.com/vendors/skidata.md)
- [Skillable](https://thirdpartyindex.com/vendors/skillable.md): Individual customer contacts; Project Management
- [Skyflow](https://thirdpartyindex.com/vendors/skyflow.md)
- [Slido](https://thirdpartyindex.com/vendors/slido.md): Internal helpdesk and contract management
- [SmartBear Software](https://thirdpartyindex.com/vendors/smartbear-software.md): Project Tracking; Monitoring and incident reporting (StatusPage)
- [SmartRecruiters](https://thirdpartyindex.com/vendors/smartrecruiters.md): Atlassian’s Jira, Confluence and Opsgenie are sub-processor if it is required to store customer personal data for solving bugs and problems reported by custom…
- [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md): Internal team documentation repository
- [Snappy Gifts](https://thirdpartyindex.com/vendors/snappy-gifts.md): Performance - operations, customer support
- [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Integration Bot; Customer Support
- [SOPHOS](https://thirdpartyindex.com/vendors/sophos.md): Internal requests and project tracking
- [Soteri](https://thirdpartyindex.com/vendors/soteri.md): Forge runtime — transient processing of requests routed through the Forge platform; no persistent storage of Customer data on Atlassian infrastructure
- [SoundStack](https://thirdpartyindex.com/vendors/soundstack.md)
- [SOVRA](https://thirdpartyindex.com/vendors/sovra.md)
- [Sovrn](https://thirdpartyindex.com/vendors/sovrn.md): DSR ticketing system
- [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics.md): Knowledge base software (Confluence); Project management software (Jira)
- [Spekit](https://thirdpartyindex.com/vendors/spekit.md): Ticket tracking
- [Spellbook](https://thirdpartyindex.com/vendors/spellbook.md): Customer Success (Customer Optional); Provides screen recording of product demos and functionality.
- [Split.io](https://thirdpartyindex.com/vendors/split-io.md): -- Customer Support and Engagement --  Customer Support
- [Squirro](https://thirdpartyindex.com/vendors/squirro.md): Collaboration tool; Provider; SaaS for Operations
- [StackGuardian](https://thirdpartyindex.com/vendors/stackguardian.md): Collaboration & Productivity
- [StarRez](https://thirdpartyindex.com/vendors/starrez.md): Collaboration and work management; Collaboration tools provider offering products such as Jira and Confluence.
- [Statuspage](https://thirdpartyindex.com/vendors/statuspage.md)
- [Stellar Cyber](https://thirdpartyindex.com/vendors/stellar-cyber.md)
- [Stinto](https://thirdpartyindex.com/vendors/stinto.md): Product management tools; Development Documentation
- [StreamShark](https://thirdpartyindex.com/vendors/streamshark.md): Product management, development, documenting, and Alerting/On-Call Management
- [Striim](https://thirdpartyindex.com/vendors/striim.md): Atlassian provides cloud and on-premise software for bug, issue, and task management (Jira), for documentation and internal communication through wiki pages (Co…
- [SubscriptionFlow](https://thirdpartyindex.com/vendors/subscriptionflow.md): Collaboration; Collaboration and productivity
- [Supabase](https://thirdpartyindex.com/vendors/supabase.md): Provision of status page services
- [Supademo](https://thirdpartyindex.com/vendors/supademo.md): Documentation and task management (e.g., Confluence, Jira)
- [Supervision Assist](https://thirdpartyindex.com/vendors/supervision-assist.md): Issue tracking and project management for technical and security issues.
- [SuprSend](https://thirdpartyindex.com/vendors/suprsend.md): Product management tools
- [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey.md): Workflow management tool used to report, investigate and resolve product issues and outages
- [Swantide](https://thirdpartyindex.com/vendors/swantide.md): Video Communication Services
- [Symbe](https://thirdpartyindex.com/vendors/symbe.md): Async meetings via recorded video; Collaboration
- [SyncMatters](https://thirdpartyindex.com/vendors/syncmatters.md): Product videos/screen shares; video/screen shares to respond to customer requests/questions; shared via a Loom-hosted link.
- [Synder](https://thirdpartyindex.com/vendors/synder.md): Issue tracking and project management.
- [Sysdig](https://thirdpartyindex.com/vendors/sysdig.md): Customer Support for ticketing and escalation tracking
- [T1A](https://thirdpartyindex.com/vendors/t1a.md): Task Management System
- [Tailscale](https://thirdpartyindex.com/vendors/tailscale.md): Troubleshooting
- [Tansi](https://thirdpartyindex.com/vendors/tansi.md): Project management and issue tracking software. Manages agile workflows, sprint planning, and team collaboration.
- [TeamForm](https://thirdpartyindex.com/vendors/teamform.md): Cloud collaboration tools; Internal system of work management and knowledge base
- [TeamOhana](https://thirdpartyindex.com/vendors/teamohana.md): Collaboration & Productivity
- [Technosylva](https://thirdpartyindex.com/vendors/technosylva.md): Support Ticketing Platform
- [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Software used for managing product development, tracking issues, and organizing tasks; personal data processed could include employee names, email addresses, an…
- [Teqblaze](https://thirdpartyindex.com/vendors/teqblaze.md): Task tracker & knowledge base
- [Termly](https://thirdpartyindex.com/vendors/termly.md): Improve products & services
- [Testlio](https://thirdpartyindex.com/vendors/testlio.md)
- [Textkernel](https://thirdpartyindex.com/vendors/textkernel.md): Customer support
- [ThinkLP](https://thirdpartyindex.com/vendors/thinklp.md): Product and development
- [ThoughtSpot](https://thirdpartyindex.com/vendors/thoughtspot.md)
- [Threekit](https://thirdpartyindex.com/vendors/threekit.md): Customer issue tracking and feature requests
- [Ticketure](https://thirdpartyindex.com/vendors/ticketure.md): Internal Ticket Tracking
- [Tiger Data (creators of TimescaleDB)](https://thirdpartyindex.com/vendors/tiger-data-creators-of-timescaledb.md): Alert monitoring
- [TimeCamp](https://thirdpartyindex.com/vendors/timecamp.md): Customer support software
- [Torq Technologies](https://thirdpartyindex.com/vendors/torq-technologies.md): Customer support ticketing
- [Traction Rec](https://thirdpartyindex.com/vendors/traction-rec.md)
- [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Collaboration & data storage
- [Triple Whale](https://thirdpartyindex.com/vendors/triple-whale.md): Issue tracking, ticketing
- [TUNE](https://thirdpartyindex.com/vendors/tune.md): Project Management and Documentation
- [Tuvis](https://thirdpartyindex.com/vendors/tuvis.md): Solution for Support Escalation Management Ireland)
- [Two Circles (GB)](https://thirdpartyindex.com/vendors/two-circles-gb.md)
- [Uberflip](https://thirdpartyindex.com/vendors/uberflip.md): Developer work management and knowledge sharing platform. May contain customer information regarding work tickets to address specific issues.
- [UiPath](https://thirdpartyindex.com/vendors/uipath.md): Managing tasks for solving product issues or bugs reported by customers; Processing of JIRA Support tickets
- [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Manage customer implementations, service operations, outage reporting, and
- [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md)
- [Upstage](https://thirdpartyindex.com/vendors/upstage.md)
- [Upstash](https://thirdpartyindex.com/vendors/upstash.md)
- [Userflow](https://thirdpartyindex.com/vendors/userflow.md)
- [Vacation Tracker](https://thirdpartyindex.com/vendors/vacation-tracker.md): Engineering; Project management platform
- [Validity](https://thirdpartyindex.com/vendors/validity.md): Business Operations / Support Operations; Project Management & Tracking Development
- [VeloDB](https://thirdpartyindex.com/vendors/velodb.md): Customer support ticketing; Processes customer support requests, ticket communications, and related attachments.
- [Velou](https://thirdpartyindex.com/vendors/velou.md): Issue tracking, documentation, and workflow management
- [Veritonic](https://thirdpartyindex.com/vendors/veritonic.md)
- [VictoriaMetrics](https://thirdpartyindex.com/vendors/victoriametrics.md): Helpdesk, support ticketing
- [VIDA](https://thirdpartyindex.com/vendors/vida.md): Ticketing Softwares
- [Virtuozzo](https://thirdpartyindex.com/vendors/virtuozzo.md): Jira is a project and issue tracking system
- [VisibleThread](https://thirdpartyindex.com/vendors/visiblethread.md)
- [Vitally](https://thirdpartyindex.com/vendors/vitally.md): Ticketing and Workflows
- [Volantio](https://thirdpartyindex.com/vendors/volantio.md): Development & Incident Management
- [Weflow](https://thirdpartyindex.com/vendors/weflow.md)
- [Wellspring](https://thirdpartyindex.com/vendors/wellspring.md): Ticketing and support
- [Whistic](https://thirdpartyindex.com/vendors/whistic.md): Customer Support
- [WingRep](https://thirdpartyindex.com/vendors/wingrep.md): Streamline collaboration and project management
- [wiz.io](https://thirdpartyindex.com/vendors/wiz-io.md)
- [Workleap](https://thirdpartyindex.com/vendors/workleap.md): Team collaboration tool used for customer support and troubleshooting purposes; Workleap LMS
- [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Manages support tickets
- [Wrangle](https://thirdpartyindex.com/vendors/wrangle.md)
- [XFA](https://thirdpartyindex.com/vendors/xfa.md)
- [Yousign](https://thirdpartyindex.com/vendors/yousign.md): Collaborative tools suite for software development and project management
- [Yubico](https://thirdpartyindex.com/vendors/yubico.md): Tracking engineering support for customer requests
- [Zencoder](https://thirdpartyindex.com/vendors/zencoder.md): Support / Issue Tracking
- [ZeroBounce](https://thirdpartyindex.com/vendors/zerobounce.md): Project management
- [ZeroFOX](https://thirdpartyindex.com/vendors/zerofox.md): Customer Support
- [Zettagrid](https://thirdpartyindex.com/vendors/zettagrid.md): Issue tracking and collaboration tools
- [Zilliant](https://thirdpartyindex.com/vendors/zilliant.md): Jira support ticketing services
- [Zipy.ai](https://thirdpartyindex.com/vendors/zipy-ai.md): Issue tracking
- [Zuora](https://thirdpartyindex.com/vendors/zuora.md): Transfer Safeguards in case of Restricted Transfers Zuora and Zephr use the Jira customer support/ticketing services platform when providing support to customer…
- [Zylo](https://thirdpartyindex.com/vendors/zylo.md): Availability Reporting
- [Zyte](https://thirdpartyindex.com/vendors/zyte.md): Project management tool

## Security record

CISA's Known Exploited Vulnerabilities catalog lists 14 vulnerabilities in its software:

- CVE-2026-21589 (Multiple Products), listed 2026-10-15: Atlassian Multiple Products Files or Directories Accessible to External Parties Vulnerability
- CVE-2021-26086 (Jira Server and Data Center), listed 2024-11-12: Atlassian Jira Server and Data Center Path Traversal Vulnerability
- CVE-2023-22527 (Confluence Data Center and Server), listed 2024-01-24: Atlassian Confluence Data Center and Server Template Injection Vulnerability (known ransomware use)
- CVE-2023-22518 (Confluence Data Center and Server), listed 2023-11-07: Atlassian Confluence Data Center and Server Improper Authorization Vulnerability (known ransomware use)
- CVE-2023-22515 (Confluence Data Center and Server), listed 2023-10-05: Atlassian Confluence Data Center and Server Broken Access Control Vulnerability (known ransomware use)
- CVE-2022-36804 (Bitbucket Server and Data Center), listed 2022-09-30: Atlassian Bitbucket Server and Data Center Command Injection Vulnerability
- CVE-2022-26138 (Confluence), listed 2022-07-29: Atlassian Questions For Confluence App Hard-coded Credentials Vulnerability
- CVE-2022-26134 (Confluence Server/Data Center), listed 2022-06-02: Atlassian Confluence Server and Data Center Remote Code Execution Vulnerability (known ransomware use)
- CVE-2021-26085 (Confluence Server), listed 2022-03-28: Atlassian Confluence Server Pre-Authorization Arbitrary File Read Vulnerability (known ransomware use)
- CVE-2019-11581 (Jira Server and Data Center), listed 2022-03-07: Atlassian Jira Server and Data Center Server-Side Template Injection Vulnerability
- CVE-2019-11580 (Crowd and Crowd Data Center), listed 2021-11-03: Atlassian Crowd and Crowd Data Center Remote Code Execution Vulnerability (known ransomware use)
- CVE-2019-3396 (Confluence Server and Data Server), listed 2021-11-03: Atlassian Confluence Server and Data Center Server-Side Template Injection Vulnerability (known ransomware use)
- CVE-2019-3398 (Confluence Server and Data Center), listed 2021-11-03: Atlassian Confluence Server and Data Center Path Traversal Vulnerability
- CVE-2021-26084 (Confluence Server and Data Center), listed 2021-11-03: Atlassian Confluence Server and Data Center Object-Graph Navigation Language (OGNL) Injection Vulnerability (known ransomware use)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- Latest incident reported: 2025-03-04: Issues with 403 user authentication errors across Atlassian products (no impact stated)

## Incidents reported by Atlassian's subprocessors

Incidents reported in the last 30 days on their own status pages by 10 vendors Atlassian lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics#status), which Atlassian lists as a subprocessor, reported Degraded performance and errors for Batch transcription in US2 (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OneSignal](https://thirdpartyindex.com/vendors/onesignal#status), which Atlassian lists as a subprocessor, reported OneSignal AI Chat Service Interruption (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Cloud Security: Customers Site Access Issues (USGov1) (critical)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Atlassian lists as a subprocessor, reported Intermittent 503 errors in certain regions (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Vulnerability Management: Scan Processing Delays (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Vulnerability Management: Delay in Findings (major)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Cloud Security: Sync delays (major)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Atlassian lists as a subprocessor, reported SSO Profile API Timeouts (major)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Atlassian lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Atlassian lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which Atlassian lists as a subprocessor, reported Whatsapp sending is degraded (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Vulnerability Management: Scheduled Scans Not Launching (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [OneSignal](https://thirdpartyindex.com/vendors/onesignal#status), which Atlassian lists as a subprocessor, reported Intermittent incomplete data in the dashboard and API reads for a subset of apps (starting with app id with 0) (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Atlassian lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Atlassian lists as a subprocessor, reported Elevated AuthKit Error Rates (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Cloud Security: Service Degradation on All Sites (major)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Atlassian lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable One: Delay in Tenable Exposure Management data (major)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which Atlassian lists as a subprocessor, reported Tenable Vulnerability Management: Unresponsive Cyber Exposure Feed (no impact stated)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Atlassian lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Atlassian lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Atlassian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-11-04: Changed subprocessor: Amazon Web Services, Inc. (locations: EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore, USA, USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) S…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Cloudflare, Ltd. (purpose: Content delivery network provider, Hosting provider for the Remote Model Context Protocol (MCP) Server → Content delivery network provider, Content delivery network providerHosting provider…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Clumio, Inc. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Insights, Jira Align, Jira Cloud (including Jira Software…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Databricks, Inc. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Forge, Insights, Jira Align, Jira Cloud (including Jira S…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: e-Core Soluções em Tecnologia da Informaçiupão Ltda. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Insights, Jira Align, Jira Cloud (including Jira Software…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Google Vertex AI (purpose: Generative AI services provider for intelligence product features, Maintenance of service, safety, and security, Provision of Atlassian support → Generative AI services provider for intelli…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Mailgun Technologies, Inc. (services: Jira Cloud (including Jira Software and Jira Work Management), Jira Product Discovery (JPD), Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations), Opsgenie, …) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: MessageBird USA, Inc, (d/b/a Bird) (services: Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Forge, Jira Cloud (including Jira Software and Jira Work Management), Statuspage, Trello → Bitbucket Cloud (incl…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: OpenAI, L.L.C. (purpose: For the provision of Atlassian support, Generative AI services provider for intelligence product features → Generative AI services provider for intelligence product featuresFor the provisio…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: SoftServe, Inc. (services: Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Forge, Jira Cloud (including Jira Software and Jira Work Management), Jira Product Discovery, Jira Service Managem…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Telus, Inc. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Insights, Jira Align, Jira Cloud (including Jira Software…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-11-04: Changed subprocessor: Twilio Inc. (services: Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Forge, Jira Cloud (including Jira Software and Jira Work Management), Jira Product Discovery, Jira Service Managem…) ([evidence](https://thirdpartyindex.com/evidence/212198))
- 2026-10-28: Changed subprocessor: Mailgun Technologies, Inc. (services: Jira Cloud (including Jira Software and Jira Work Management)Jira Product Discovery (JPD)Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) OpsgenieStatusp…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Amazon Web Services, Inc. (locations: USA, USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil →…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Cloudflare, Ltd. (purpose: Content delivery network provider, Content delivery network providerHosting provider for the Remote Model Context Protocol (MCP) Server → Content delivery network provider, Hosting provider…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Clumio, Inc. (services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work M…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Databricks, Inc. (services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work M…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: e-Core Soluções em Tecnologia da Informaçiupão Ltda. (services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work M…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Google Vertex AI (purpose: Generative AI services provider for intelligence product features, Provision of Atlassian supportMaintenance of service, safety, and security → Generative AI services provider for intellige…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: MessageBird USA, Inc, (d/b/a Bird) (services: Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudJira Cloud (including Jira Software and Jira Work Management)StatuspageTrello, Forge → Bitbucket Cloud (including Bitb…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: OpenAI, L.L.C. (purpose: Generative AI services provider for intelligence product featuresFor the provision of Atlassian support → For the provision of Atlassian support, Generative AI services provider for intelli…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: SoftServe, Inc. (services: Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudJira Cloud (including Jira Software and Jira Work Management)Jira Service Management Cloud (including Assets, JSM Chat/A…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Telus, Inc. (services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work M…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-28: Changed subprocessor: Twilio Inc. (services: Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudJira Cloud (including Jira Software and Jira Work Management)Jira Service Management (JSM) Jira Product DiscoveryOpsgeni…) ([evidence](https://thirdpartyindex.com/evidence/172152))
- 2026-10-27: Changed subprocessor: Amazon Web Services, Inc. (locations: EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore, USA, USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) S…) ([evidence](https://thirdpartyindex.com/evidence/165842))
- 2026-10-27: Changed subprocessor: Cloudflare, Ltd. (purpose: Content delivery network provider, Hosting provider for the Remote Model Context Protocol (MCP) Server → Content delivery network provider, Content delivery network providerHosting provider…) ([evidence](https://thirdpartyindex.com/evidence/165842))
- 2026-10-27: Changed subprocessor: Clumio, Inc. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Insights, Jira Align, Jira Cloud (including Jira Software…) ([evidence](https://thirdpartyindex.com/evidence/165842))
- 2026-10-27: Changed subprocessor: Databricks, Inc. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Forge, Insights, Jira Align, Jira Cloud (including Jira S…) ([evidence](https://thirdpartyindex.com/evidence/165842))
- 2026-10-27: Changed subprocessor: e-Core Soluções em Tecnologia da Informaçiupão Ltda. (services: Atlas, Atlassian Guard (Access/Guard family), Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Data Lake, Insights, Jira Align, Jira Cloud (including Jira Software…) ([evidence](https://thirdpartyindex.com/evidence/165842))
- 2026-10-27: Changed subprocessor: Google Vertex AI (purpose: Generative AI services provider for intelligence product features, Maintenance of service, safety, and security, Provision of Atlassian support → Generative AI services provider for intelli…) ([evidence](https://thirdpartyindex.com/evidence/165842))

Feed: https://thirdpartyindex.com/vendors/atlassian/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/atlassian

## Security contact

From its security.txt (https://www.atlassian.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/37)):

- Contact: https://www.atlassian.com/trust/security/report-a-vulnerability
- Contact: mailto:security@atlassian.com
- Disclosure policy: https://www.atlassian.com/trust/security/report-a-vulnerability
- Encryption key: https://security-static-bifrost.prod-east.frontend.public.atl-paas.net/assets/atlassian-security-public.asc
- Security jobs: https://www.atlassian.com/company/careers/all-jobs?team=Security
- Languages: en
- Valid until 2027-02-04
- Signed

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api