# Attensi

Attensi (attensi.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/attensi
- Documents last verified: 2026-09-30
- Transparency rating: 70/100 (how much it publishes, not how secure it is)
- Cite as: Attensi, Third Party Index, https://thirdpartyindex.com/vendors/attensi (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://attensi.com/legal/approved-sub-processors/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://attensi.com/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://attensi.com/legal/terms-of-use/ | 2026-09-30 | 2026-09-30 |
| security.txt | https://attensi.com/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.attensi.com/posts/dashboard | 2026-09-30 | 2026-09-30 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Alchemer (formerly SurveyGizmo) | Processing end user surveys | Frankfurt, Germany, EU | 2026-09-30 |
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting the solution | Frankfurt, Germany, EU | 2026-09-30 |
| [GatewayAPI](https://thirdpartyindex.com/vendors/gatewayapi.md) | Processing of SMS | Copenhagen, Denmark, EU | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Processing of simulation content and backup | Dublin, Ireland, EU | 2026-09-30 |
| [StackOne](https://thirdpartyindex.com/vendors/stackone.md) | Processing for user provisioning and reporting when integrating with third-party systems | Dublin, Ireland, EU | 2026-09-30 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Processing of support tickets | Dublin, Ireland, EU | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/19438)). CSV: https://thirdpartyindex.com/vendors/attensi/subprocessors.csv

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Ardoq](https://thirdpartyindex.com/vendors/ardoq.md): Customer training

## Service status

Incidents it reported on its own status page.

- Last 83 days: 3 reported incidents (0 major or critical, 2 minor, 1 with no impact stated)
- Typical time to resolve: 45 min
- 2026-09-09: Delay in Playthrough Registration (minor)
- 2026-07-17: Issues with logging into services (no impact stated)
- 2026-07-09: Investigating System Slowness (minor)

## Security contact

From its security.txt (https://attensi.com/.well-known/security.txt):

- Contact: mailto:security@attensi.com
- Disclosure policy: https://infosec.attensi.com/policy.html
- Encryption key: https://infosec.attensi.com/publickey.txt
- Acknowledgments: https://infosec.attensi.com/acknowledgements.html
- Security jobs: https://attensi.com/careers/

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api