# AudioCodes

AudioCodes (audiocodes.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/audiocodes
- Documents last verified: 2026-10-02
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 70 within two hops, 256 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: AudioCodes, Third Party Index, https://thirdpartyindex.com/vendors/audiocodes (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.audiocodes.com/data-sub-processors | 2026-10-02 | 2026-09-28 |
| Privacy policy | https://www.audiocodes.com/corporate/privacy-policy | 2026-10-02 | 2026-09-28 |
| Terms | https://www.audiocodes.com/corporate/terms-of-use | 2026-10-02 | 2026-09-28 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Active Communications Europe BV | Service and professional services, sales | Netherlands | 2026-09-28 |
| [Amazon Web Services EMEA SARL (“AWS Europe”)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Management and support system | US and EU | 2026-09-28 |
| Cardtronics USA, Inc. (Previously NCR Corporation) | RMA – Call Center | Serbia and US | 2026-09-28 |
| Damovo Global Services | On Site services | Germany | 2026-09-28 |
| GCS - Computer Generated Solutions, Romania S.R.L | First Tier support | Romania | 2026-09-28 |
| [HubSpot INC](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Hub | EU | 2026-09-28 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support for VoiceAI, Voca and Meeting Insights | USA | 2026-09-28 |
| [Microsoft Ireland Operations Limited](https://thirdpartyindex.com/vendors/microsoft.md) | Mail, O365, Azure | EU | 2026-09-28 |
| [MongoDB LTD](https://thirdpartyindex.com/vendors/mongodb.md) | DB for SmartTap and Meeting Insights | Same location where the customer subscription is | 2026-09-28 |
| Name of AudioCodes Group Sub-Processor | — | — | 2026-09-28 |
| Nuera Communications Singapore PTE LTD | Service and professional services, sales | Singapore | 2026-09-28 |
| Oracle Israel LTD | Service ticketing system | Germany | 2026-09-28 |
| Qunifi Limited | Call to Teams | UK | 2026-09-28 |
| [SFDC Ireland Limited](https://thirdpartyindex.com/vendors/salesforce.md) | CRM system | EU | 2026-09-28 |
| [Soniox Inc](https://thirdpartyindex.com/vendors/soniox.md) | STT TTS | USA, EU, Japan | 2026-09-28 |
| Tango Networks Imc | Mobile carrier | USA | 2026-09-28 |
| VOICEFLEX LIMITED | carrier | UK | 2026-09-28 |

Read from ([evidence](https://thirdpartyindex.com/evidence/13669)). CSV: https://thirdpartyindex.com/vendors/audiocodes/subprocessors.csv

### Its own affiliates (12)

- AudioCodes Inc (USA)
- AudioCodes Australia Pty Ltd (Australia)
- AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. (Brasil)
- AudioCodes China (BJ) (China)
- AudioCodes Europe Ltd. (UK)
- AudioCodes France SAS (France)
- AudioCodes Germany GmbH (Germany)
- Audiocodes Hong Kong Limited (Hong Kong)
- AudioCodes India Private Limited (India)
- Audiocodes Italy SRL (Italy)
- AudioCodes Japan K.K. (Japan)
- AudioCodes Mexico S.A. DE C.V (Mexico)

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api