# balena

We monitor the [subprocessor list balena publishes](https://www.balena.io/trust), which we last checked on 2026-11-11, but have not read any entries from it. A reading from 2026-10-29 is being checked.

balena (balena.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/balena
- Documents last verified: 2026-11-11
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (published; no entries could be read); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: balena, Third Party Index, https://thirdpartyindex.com/vendors/balena (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.balena.io/ | 2026-11-11 | 2026-10-08 |
| Subprocessor list | https://www.balena.io/trust | 2026-11-11 | 2026-10-29 |
| Data processing addendum | https://www.balena.io/dpa | 2026-11-11 | 2026-09-28 |
| Privacy policy | https://www.balena.io/privacy-policy | 2026-11-11 | 2026-09-23 |
| Terms | https://www.balena.io/terms-of-service | 2026-11-11 | 2026-09-23 |
| Security page | https://www.balena.io/security | 2026-11-11 | 2026-10-21 |
| Status page | https://status.balena.io/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

balena's homepage made 49 requests to 17 domains, 7 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

7 third parties by category: Analytics 2 (Amplitude; usually detected as Analytics: HubSpot); CDN 2 (jsDelivr; usually detected as CDN: UNPKG); Tag managers 1 (Google Cloud); JavaScript libraries 1 (Webflow); Widgets 1 (reviewed: Statuspage). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (7)

- Webflow: 18 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- Google Cloud: 11 requests to gstatic.com, ajax.googleapis.com, fonts.googleapis.com, google.com, googletagmanager.com; Google Font API, Google Hosted Libraries, Google Tag Manager, reCAPTCHA
- HubSpot: 11 requests to hsforms.com, hsforms.net, hubspot.net, hsappstatic.net
- jsDelivr: 2 requests to jsdelivr.net; jsDelivr
- Amplitude: 1 request to amplitude.com; Amplitude
- Statuspage: 1 request to statuspage.io
- UNPKG: 1 request to unpkg.com

### Unknown (1)

Domains not identified yet: hubspotonwebflow.com

### First party (1)

- balena: 2 requests to balena.io; Cloudflare, HSTS, HTTP/3, Open Graph, Unpkg, Webflow Ecommerce, Webpack, core-js 3.15.2

6 tracked companies loaded by the homepage are not in balena's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (2 major or critical, 3 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 51 min
- Status page last read: 2026-11-12
- 2026-11-01: Email verification sent to many accounts (minor)
- 2026-10-23: Elevated GIT/Application Builder Errors (critical)
- 2026-10-23: Elevated API Errors (minor)
- 2026-10-19: Elevated API Errors (minor)
- 2026-09-28: Elevated Dashboard Errors (major)
- 2026-07-27: Elevated Error on Public Device Url (minor)
- 2026-07-06: Elevated API Errors (major)
- 2026-07-02: Elevated API Errors (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api