# Balsamiq

Balsamiq (balsamiq.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/balsamiq
- Documents last verified: 2026-09-30
- Transparency rating: 76/100 (how much it publishes, not how secure it is)
- Cite as: Balsamiq, Third Party Index, https://thirdpartyindex.com/vendors/balsamiq (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://balsamiq.com/legal/subprocessors/ | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://balsamiq.com/legal/dpa/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://balsamiq.com/legal/privacy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://balsamiq.com/legal/tos/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.balsamiq.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure hosting | USA / EU (Ireland) | 2026-09-30 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Cloud platform for some Balsamiq integrations, marketplace payment processing, and internal operations | USA | 2026-09-30 |
| [Cookiebot (Usercentrics)](https://thirdpartyindex.com/vendors/cookiebot.md) | Cookie consent management | Denmark | 2026-09-30 |
| [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Product and marketing email delivery | USA | 2026-09-30 |
| [Google (Ads)](https://thirdpartyindex.com/vendors/google-cloud.md) | AI feature processing; Advertising, conversion tracking; Internal email, documents, and operational data; Website analytics | USA | 2026-09-30 |
| [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md) | Support help desk (email and chatbot) | USA | 2026-09-30 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics, session recordings | USA | 2026-09-30 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Transactional email delivery | USA | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processor | USA | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21560)). CSV: https://thirdpartyindex.com/vendors/balsamiq/subprocessors.csv

### Its own affiliates (1)

- Balsamiq S.r.l. (Italy)

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api