# Basis Theory Basis Theory declares [7 subprocessors](https://thirdpartyindex.com/vendors/basis-theory#subprocessors) in [its subprocessor list](https://basistheory.com/resources/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/7936)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare) and [Datadog](https://thirdpartyindex.com/vendors/datadog). No published changes since we first read it on 2026-09-23. [2 tracked vendors](https://thirdpartyindex.com/vendors/basis-theory#used-by) name Basis Theory as a subprocessor, including [ChargeBee](https://thirdpartyindex.com/vendors/chargebee) and [Decagon](https://thirdpartyindex.com/vendors/decagon). Basis Theory (basistheory.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/basis-theory - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 5 tracked vendors directly, 34 within two hops, 198 within three; 2 tracked vendors rely on it directly, 81 within two hops, 540 within three - Cite as: Basis Theory, Third Party Index, https://thirdpartyindex.com/vendors/basis-theory (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.basistheory.com/ | 2026-11-11 | 2026-09-23 | | Subprocessor list | https://basistheory.com/resources/subprocessors | 2026-11-11 | 2026-09-23 | | Privacy policy | https://basistheory.com/resources/privacy-policy | 2026-11-11 | 2026-09-23 | | Terms | https://basistheory.com/resources/terms-of-service | 2026-11-11 | 2026-09-23 | | Security page | https://basistheory.com/security | 2026-11-11 | 2026-10-21 | | Status page | https://status.basistheory.com/ | 2026-11-11 | 2026-10-01 | ## Subprocessors (7) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication services | USA | 2026-09-23 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure hosting | USA, Ireland, Germany | 2026-09-23 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Edge networking, CDN services | Global Datacenters | 2026-09-23 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Logging and SIEM | USA | 2026-09-23 | | Pagos | Payments services (If Network Tokens or Account Updater are used) | USA | 2026-09-23 | | Ravelin | 3D Secure Validation (If 3DS product is used) | USA, Belgium | 2026-09-23 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data analytics | USA | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7936)). CSV: https://thirdpartyindex.com/vendors/basis-theory/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2, SOC 3, ISO/IEC 27001, ISO/IEC 27701, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/7930)) ## Web Technologies Basis Theory's homepage made 211 requests to 28 domains, and 10 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 10 third parties by category: Advertising 5 (Google Cloud, StackAdapt, OpenAI, Reddit, Inc., Paved); Analytics 4 (HubSpot, Hotjar, LinkedIn, Leadfeeder); Page builders 1 (Framer). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (10) - Framer: 134 requests to framerusercontent.com, framer.com, framerstatic.com; Framer Sites - HubSpot: 29 requests to hsappstatic.net, hubspot.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com, usemessages.com; HubSpot, HubSpot Analytics, HubSpot Chat - Hotjar: 15 requests to hotjar.io, hotjar.com; Hotjar - Google Cloud: 13 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - StackAdapt: 5 requests to stackadapt.com; StackAdapt - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Leadfeeder: 2 requests to lfeeder.com; Leadfeeder - Paved: 2 requests to pvdpix.com; Paved ### First party (1) - Basis Theory: 2 requests to basistheory.com; Contentsquare, Framer Motion, Google Font API, HSTS, HTTP/3, Open Graph, Priority Hints, React 8 tracked companies loaded by the homepage are not in Basis Theory's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [ChargeBee](https://thirdpartyindex.com/vendors/chargebee.md): Provider of card tokenization and vaulting services: Employed to ensure the safe storage, encryption, and tokenization of sensitive data. - [Decagon](https://thirdpartyindex.com/vendors/decagon.md): Provides a programmable tokenization vault and API platform that Decagon uses to support PCI DSS compliance; Storage and processing for compliance-restricted da… ## Service status Incidents it reported on its own status page. - Last 43 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-12 - No incidents reported since Sep 30, 2026 ## Incidents reported by Basis Theory's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Basis Theory lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000336 (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000321 (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Basis Theory lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Basis Theory lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000299 (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000287 (critical) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Basis Theory lists as a subprocessor, reported INC20000277 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/basis-theory --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api