# Better Stack Better Stack declares [9 subprocessors](https://thirdpartyindex.com/vendors/better-stack#subprocessors) in [its subprocessor list](https://betterstack.com/dpa/schedules), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/37293)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-03. [31 tracked vendors](https://thirdpartyindex.com/vendors/better-stack#used-by) name Better Stack as a subprocessor, including [Nango](https://thirdpartyindex.com/vendors/nango-dev), [Featurebase](https://thirdpartyindex.com/vendors/featurebase-molecula-corp) and [Forest Admin](https://thirdpartyindex.com/vendors/forest-admin). Better Stack (betterstack.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/better-stack - Documents last verified: 2026-11-11 - Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 78 within two hops, 275 within three; 31 tracked vendors rely on it directly, 64 within two hops, 150 within three - Cite as: Better Stack, Third Party Index, https://thirdpartyindex.com/vendors/better-stack (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://betterstack.com/dpa/schedules | 2026-11-11 | 2026-10-03 | | Data processing addendum | https://betterstack.com/dpa | 2026-11-11 | 2026-09-23 | | Privacy policy | https://betterstack.com/privacy | 2026-11-11 | 2026-09-23 | | Terms | https://betterstack.com/terms | 2026-11-11 | 2026-09-23 | | Security page | https://betterstack.com/security | 2026-11-11 | 2026-09-23 | | Status page | https://status.betterstack.com/ | 2026-11-11 | 2026-11-09 | ## Subprocessors (9) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure | United States | 2026-10-03 | | Chartmogul GmbH & Co. | Analytics and CRM | Global | 2026-10-03 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloud services | Global | 2026-10-03 | | [FrontApp, Inc.](https://thirdpartyindex.com/vendors/front.md) | Customer communication | United States | 2026-10-03 | | [Google Ireland Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure and email communication | Europe | 2026-10-03 | | [Hetzner Online GmbH.](https://thirdpartyindex.com/vendors/hetzner-online.md) | Infrastructure | Europe | 2026-10-03 | | [Linear Orbit, Inc.](https://thirdpartyindex.com/vendors/linear.md) | Issue tracking and project management | United States | 2026-10-03 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI services | United States | 2026-10-03 | | [Slack Technologies LLC](https://thirdpartyindex.com/vendors/slack.md) | Communication | United States | 2026-10-03 | Read from ([evidence](https://thirdpartyindex.com/evidence/37293)). CSV: https://thirdpartyindex.com/vendors/better-stack/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Better Stack's homepage made 219 requests to 20 domains, and 10 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 10 third parties by category: Advertising 5 (Google Cloud, X Corp., Microsoft, OpenAI, Reddit, Inc.); Analytics 3 (LinkedIn, Meta; usually detected as Analytics: SmartBear Software); Live chat 1 (Front); Issue trackers 1 (Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (10) - Front: 13 requests to frontapp.com; Front Chat (its subprocessor list names it too) - Google Cloud: 9 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.438 - Microsoft: 3 requests to bing.com; Microsoft Advertising - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Sentry: 2 requests to sentry-cdn.com; Sentry 10.75.0 - SmartBear Software: 1 request to bugsnag.com ### First party (1) - Better Stack: 174 requests to betterstack.com, betterstackdata.com, betterstack.net; AOS, Better Stack, Cloudflare, HSTS, LazySizes, Open Graph, Priority Hints, Stimulus, Turbo, core-js 3.32.2, Ruby, Ruby on Rails 5 tracked companies loaded by the homepage are not in Better Stack's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (31) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [apiphani](https://thirdpartyindex.com/vendors/apiphani.md): Application log aggregation - [Beep](https://thirdpartyindex.com/vendors/beep.md): Logging and observability. - [Bento](https://thirdpartyindex.com/vendors/bentonow-com.md): Logging, error tracking, uptime monitoring, and incident alerting - [Cerebrium](https://thirdpartyindex.com/vendors/cerebrium.md): Monitoring and incident management; Service telemetry, uptime monitoring, status page - [Conveo](https://thirdpartyindex.com/vendors/conveo.md): \*\*Processing Activity Description\*\* Managing the on-call rotation and incident alerting for Conveo's engineering team. \*\*Data Residency / Processing Location\*\* … - [Cora AI](https://thirdpartyindex.com/vendors/cora-ai.md): Application monitoring, logging, and alerting (e.g., operational and security telemetry).; Observability - [Deviniti](https://thirdpartyindex.com/vendors/deviniti.md): Applies to: - Requirements & Test Management for Jira (Cloud); Log storage & processing - [DiligenceVDR.ai](https://thirdpartyindex.com/vendors/diligencevdr-ai.md): Centralized application log management — aggregates server logs from the API, workers, sidecar, and web for operational diagnostics and alerting; Log manageme… - [Featurebase](https://thirdpartyindex.com/vendors/featurebase-molecula-corp.md): Logging & uptime monitor - [Forest Admin](https://thirdpartyindex.com/vendors/forest-admin.md) - [GuestTix](https://thirdpartyindex.com/vendors/guesttix.md): Logging and Monitoring - [Intempt](https://thirdpartyindex.com/vendors/intempt.md): Uptime monitoring, on-call alerting and status page - [Leadjourney](https://thirdpartyindex.com/vendors/leadjourney.md): Application error monitoring and log management - [Marker.io](https://thirdpartyindex.com/vendors/marker-io.md): Logging - [Nango](https://thirdpartyindex.com/vendors/nango-dev.md): Incident management - [Neuralwatt Cloud](https://thirdpartyindex.com/vendors/neuralwatt-cloud.md): Monitoring, observability, alerting, logging, and incident management - [OpenSanctions](https://thirdpartyindex.com/vendors/opensanctions.md): Monitoring; Status-page subscriptions, uptime monitoring, on-call rotation - [Pilosa](https://thirdpartyindex.com/vendors/pilosa.md): Logging & uptime monitor - [RouterJet](https://thirdpartyindex.com/vendors/routerjet.md): Application logs - [Salted CX](https://thirdpartyindex.com/vendors/salted-cx.md): Log management, uptime monitoring, and incident management for platform operations. - [ScreenshotOne](https://thirdpartyindex.com/vendors/screenshotone.md): Service monitoring. ScreenshotOne states that no data is shared with Better Stack - [Skovik](https://thirdpartyindex.com/vendors/skovik.md): An EU-hosted provider for service telemetry, observability, uptime monitoring, and incident management, used to monitor service health and diagnose production i… - [StarRez](https://thirdpartyindex.com/vendors/starrez.md): Monitoring and incident management; SaaS platform for uptime monitoring, logging, and incident response. - [SuiteOp](https://thirdpartyindex.com/vendors/suiteop.md): Log Management - [telli](https://thirdpartyindex.com/vendors/telli.md) - [TitanX](https://thirdpartyindex.com/vendors/titanx.md) - [TranscriptFetch](https://thirdpartyindex.com/vendors/transcriptfetch.md): Uptime monitoring - [TribeMap](https://thirdpartyindex.com/vendors/tribemap.md): Log management - [Tuple](https://thirdpartyindex.com/vendors/tuple.md): App logs and call metrics - [Visible](https://thirdpartyindex.com/vendors/visible.md): Uptime monitoring and log management - [ZeeMee](https://thirdpartyindex.com/vendors/zeemee.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (0 major or critical, 5 minor, 0 with no impact stated) - Typical time to resolve: 39 min - Status page last read: 2026-11-12 - 2026-11-02: Dashboard intermittently unavailable for some users (minor) - 2026-10-21: Incorrectly sent out downtime notifications to single-region monitors due to intermittent Internet backbone issue (minor) - 2026-09-04: Delayed data processing in the Europe region (minor) - 2026-09-03: Delayed data processing in the Europe region (minor) - 2026-08-20: Degraded Telemetry performance (minor) - 2026-07-24: Degraded configuration changes / new sources (minor) ## Incidents reported by Better Stack's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors Better Stack lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Better Stack lists as a subprocessor, reported Slack integration degraded due to Slack outage (minor) - 2026-11-10: [Front](https://thirdpartyindex.com/vendors/front#status), which Better Stack lists as a subprocessor, reported Front mobile SSO login degraded (major) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Front](https://thirdpartyindex.com/vendors/front#status), which Better Stack lists as a subprocessor, reported \[us-west-1\] High API latency currently causing delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Better Stack lists as a subprocessor, reported Project pages failing to load (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-28: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Better Stack lists as a subprocessor, reported Some Slack integrations have been unexpectedly archived (no impact stated) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Better Stack lists as a subprocessor, reported Problems loading application (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Better Stack lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/better-stack --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api