# BigID

BigID (bigid.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bigid
- Documents last verified: 2026-09-29
- Transparency rating: 95/100 (how much it publishes, not how secure it is)
- Cite as: BigID, Third Party Index, https://thirdpartyindex.com/vendors/bigid (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://bigid.com/bigid-trust-center/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://bigid.com/sub-processors/ | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://bigid.com/wp-content/uploads/2026/07/Customer-Data-Processing-Addendum\_March-11-2025.docx-1.pdf | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://bigid.com/wp-content/uploads/2026/03/BigID-Privacy-Notice\_03092026.pdf | 2026-09-29 | 2026-09-29 |
| Terms | https://bigid.com/terms/ | 2026-09-29 | 2026-09-29 |
| Security page | https://bigid.com/data-security-platform/ | 2026-09-29 | 2026-09-29 |
| security.txt | https://bigid.com/.well-known/security.txt | 2026-09-29 | 2026-09-29 |
| Status page | https://status.bigid.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Embedded Analytics | US | 2026-09-29 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | Generative AI services; AI-assisted productivity | US | 2026-09-29 |
| [Atlassian/Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Bug Tracking | Ireland | 2026-09-29 |
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication and Authorization Services for Applications | US | 2026-09-29 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Infrastructure and LLM inference – optional features, as described in our Documentation | US/EU | 2026-09-29 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Web Application Firewall | US | 2026-09-29 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Monitoring and Alerting | US | 2026-09-29 |
| [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search Functionality | US | 2026-09-29 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Automation | US | 2026-09-29 |
| Knox Systems | Infrastructure support (FedRAMP deployments only) | US | 2026-09-29 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | Business Intelligence and Embedded Analytics | US | 2026-09-29 |
| [Microsoft (Azure OpenAI Service)](https://thirdpartyindex.com/vendors/microsoft.md) | LLM inference – optional features, as described in our Documentation | US | 2026-09-29 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Data Storage | US | 2026-09-29 |
| [Okta](https://thirdpartyindex.com/vendors/okta.md) | Security and Authentication Services | US | 2026-09-29 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Support | US | 2026-09-29 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Transactional Email | US | 2026-09-29 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Embedded Analytics | US | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/17098)). CSV: https://thirdpartyindex.com/vendors/bigid/subprocessors.csv

### Its own affiliates (7)

- BigID SARL (France; Israel; Singapore)
- BigID AU PTE Ltd (Australia)
- BigID Canada Inc (Canada)
- BigID CH Gmbh (Switzerland)
- BigID India Private Limited (India)
- BigID Portugal LDA (Portugal)
- BigID UK Ltd (UK)

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (2 major or critical, 4 minor, 0 with no impact stated)
- Typical time to resolve: 18 h 1 min
- 2026-09-03: 03-09-2026 Incident (minor)
- 2026-09-01: 01-09-2026 Incident (minor)
- 2026-08-03: 08-03-2026 Incident (major)
- 2026-07-21: 21-07-2026 Incident (major)
- 2026-07-13: 07-13-2026 Incident (minor)
- 2026-07-10: 07-10-2026 Incident (minor)
- 2026-06-17: 17-06-2026 Outage (major)
- 2026-05-19: 18-05-2026 (minor)

## Security contact

From its security.txt (https://bigid.com/.well-known/security.txt):

- Contact: mailto:psirt@bigid.com
- Disclosure policy: https://bigid.com/vulnerability-disclosure-policy/
- Encryption key: https://bigid.com/wp-content/uploads/psirt-pub-key.txt

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api