# BigTime

BigTime (bigtime.net): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bigtime
- Documents last verified: 2026-10-06
- Transparency rating: 66/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 5/8 (partial); Purposes 4/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 26 tracked vendors directly, 183 within two hops, 465 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: BigTime, Third Party Index, https://thirdpartyindex.com/vendors/bigtime (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.bigtime.net/ | 2026-10-06 | 2026-10-06 |
| Subprocessor list | https://www.bigtime.net/subprocessors/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://www.bigtime.net/privacy-policy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://www.bigtime.net/terms-of-use/ | 2026-10-06 | 2026-10-06 |
| Status page | https://status.bigtime.net/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (45)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | — | Data: United States, Ireland; Subprocessor Entity: United States | 2026-10-06 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | — | Data: United States, Europe (internal); Customer dependent (external); Subprocessor Entity: United States | 2026-10-06 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Provides cloud-based computing and data hosting services. | — | 2026-10-06 |
| [BambooHR](https://thirdpartyindex.com/vendors/bamboohr.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| BellaDati | Provides cloud-based business intelligence software. | — | 2026-10-06 |
| Bluelock | Provides cloud-based computing and data hosting services. | — | 2026-10-06 |
| BlueSnap | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Chargebee](https://thirdpartyindex.com/vendors/chargebee.md) | — | Data: Europe; Subprocessor Entity: United States | 2026-10-06 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | — | Data: United States, Europe; Subprocessor Entity: United States, Europe | 2026-10-06 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | — | Data: United States, Europe; Subprocessor Entity: United States, Europe | 2026-10-06 |
| [Gong](https://thirdpartyindex.com/vendors/gong.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Data: United States (Analytics, Workspace); Customer dependent (Calendar); Subprocessor Entity: United States | 2026-10-06 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics tracking | — | 2026-10-06 |
| Google Calendar | A native integration between BigTime and Google Calendar. Customers must; opt-in to this integration. | — | 2026-10-06 |
| [Groove](https://thirdpartyindex.com/vendors/helply.md) | Sales engagement & workflow | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| Hostersi | — | Data: Europe; Subprocessor Entity: Europe | 2026-10-06 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | A native integration between BigTime and Hubspot. Customers must opt-in; Marketing communication, landing pages, and product pages; to this integration. | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Intuit](https://thirdpartyindex.com/vendors/intuit.md) | — | Data: United States (QuickBooks Online); Subprocessor Entity: United States | 2026-10-06 |
| [Jira (internal usage)](https://thirdpartyindex.com/vendors/atlassian.md) | A native integration between BigTime and Atlassian Jira. Customers must; Customer service ticketing system & product development tracking; opt-in to this integration.; system | — | 2026-10-06 |
| Lacerte | A native integration between BigTime and Intuit Lacerte. Customers must; opt-in to this integration. | — | 2026-10-06 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | — | Data: United States (Azure, Power BI internal); Customer dependent (Copilot, Dynamics, Outlook, Power BI external); Subprocessor Entity: United States | 2026-10-06 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Provides cloud-based computing and data hosting services. | — | 2026-10-06 |
| Microsoft Outlook | A native integration between BigTime and Microsoft Outlook. Customers; must opt-in to this integration. | — | 2026-10-06 |
| Microsoft Power BI | Provides data visualization and business intelligence services (opt in; only). | — | 2026-10-06 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Provides cloud-based computing and data hosting services. | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Okta](https://thirdpartyindex.com/vendors/okta.md) | A native integration between BigTime and Okta for single sign on.; Customers must opt-in to this integration. | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Analytics tracking | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| PowerBI | Business intelligence tools | — | 2026-10-06 |
| Quickbooks Desktop | A native integration between BigTime and Quickbooks Desktop. Customers; must opt-in to this integration. | — | 2026-10-06 |
| Quickbooks Online | A native integration between BigTime and Quickbooks Online. Customers; must opt-in to this integration. | — | 2026-10-06 |
| SaaSOptics / Maxio | Subscription management & billing | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| Sage Intacct | A native integration between BigTime and Sage Intacct. Customers must; opt-in to this integration. | Data: Customer dependent; Subprocessor Entity: United States | 2026-10-06 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | A native integration between BigTime and Salesforce. Customers must; Customer Relationship Manager (“CRM”) for internal use; opt-in to this integration. | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | A native integration between BigTime and Slack. Customers must opt-in to; Provides collaboration experience (opt in only).; this integration. | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| Smartsheets | Provides task and project management functionality (opt in only). | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Stax](https://thirdpartyindex.com/vendors/stax.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | — | Data: Europe; Subprocessor Entity: United States | 2026-10-06 |
| [Workato](https://thirdpartyindex.com/vendors/workato.md) | Provides integration and middleware services (opt in only). | — | 2026-10-06 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer service ticketing system | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |
| Zoom-Info | Prospecting | — | 2026-10-06 |
| [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md) | — | Data: United States; Subprocessor Entity: United States | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/51527)). CSV: https://thirdpartyindex.com/vendors/bigtime/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 1 Type II, SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/52418))

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (0 major or critical, 4 minor, 1 with no impact stated)
- Typical time to resolve: 13 h 25 min
- Status page last read: 2026-10-06
- 2026-09-23: Issues with BigTime Quotes (minor)
- 2026-09-22: Issues with Resourcing reports (minor)
- 2026-09-18: Login issues for QBD Desktop Sync (no impact stated)
- 2026-08-31: Resource Mangement related reports (minor)
- 2026-08-10: Elevated API Errors (minor)
- 2025-11-18: Incident – Resource Management Service Outage (minor)
- 2025-10-20: BigTime services impacted (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api