# Bigtincan

Bigtincan (bigtincan.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bigtincan
- Documents last verified: 2026-10-01
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Bigtincan, Third Party Index, https://thirdpartyindex.com/vendors/bigtincan (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.bigtincan.com/ | 2026-10-01 | 2026-09-30 |
| Data processing addendum | https://www.bigtincan.com/modus-data-processing-agreement/ | 2026-10-01 | 2026-09-30 |
| Privacy policy | https://www.bigtincan.com/privacy-policy/ | 2026-10-01 | 2026-09-30 |
| Terms | https://www.bigtincan.com/modus-website-terms-of-use/ | 2026-10-01 | 2026-09-30 |
| Security page | https://www.bigtincan.com/platform/security/ | 2026-10-01 | 2026-09-30 |
| Status page | https://status.bigtincan.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (3 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 44 min
- Status page last read: 2026-10-01
- Its status page says now: Minor Service Outage (affected: Bigtincan: partial outage)
- Under way: Content Hub - Email Delivery Issue (minor), since 2026-10-01 13:50 UTC
- 2026-10-01: Content Hub - Email Delivery Issue (minor)
- 2026-09-29: Content Hub IOS Mobile app not loading (major)
- 2026-09-29: Content Hub Loading Slowly (major)
- 2026-09-10: Customer branded Links (major)
- 2026-09-10: We are currently experiencing login issues with the ClearSlide platform. (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api