# BirdEye

BirdEye (birdeye.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/birdeye
- Documents last verified: 2026-10-06
- Transparency rating: 65/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 92 within two hops, 312 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: BirdEye, Third Party Index, https://thirdpartyindex.com/vendors/birdeye (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://birdeye.com/security/ | 2026-10-06 | 2026-10-06 |
| Subprocessor list | https://birdeye.com/terms/subprocessors/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://birdeye.com/privacy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://birdeye.com/terms/ | 2026-10-06 | 2026-10-06 |
| Status page | https://status.birdeye.com/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | United States | 2026-10-06 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | United States | 2026-10-06 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | — | United States | 2026-10-06 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States | 2026-10-06 |
| [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | United States | 2026-10-06 |
| [SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | — | United States | 2026-10-06 |
| [Stability AI](https://thirdpartyindex.com/vendors/stability-ai.md) | — | United States | 2026-10-06 |
| Synup | — | United States | 2026-10-06 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | — | United States | 2026-10-06 |
| [Uberall](https://thirdpartyindex.com/vendors/uberall.md) | — | Germany | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/55067)). CSV: https://thirdpartyindex.com/vendors/birdeye/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (5)

- BirdEye, Inc. (United States)
- Birdeye Australia Pty Ltd (Australia)
- Birdeye NZ Pty Ltd (Australia)
- Birdeye Software India Pvt Ltd (India)
- Birdeye UK Limited (United Kingdom)

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-07
- No incidents reported in the last 12 months
- Latest incident reported: 2023-06-22: Things are all good. (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api