# Blackbaud

Blackbaud declares [78 subprocessors](https://thirdpartyindex.com/vendors/blackbaud#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://docs.blackbaud.com/privacy/role/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/610)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-21.

Blackbaud (blackbaud.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/blackbaud
- Documents last verified: 2026-11-11
- Transparency rating: 75/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 37 tracked vendors directly, 192 within two hops, 579 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Blackbaud, Third Party Index, https://thirdpartyindex.com/vendors/blackbaud (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.blackbaud.com/ | 2026-11-11 | 2026-11-06 |
| Subprocessor list | https://docs.blackbaud.com/privacy/role/subprocessors | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://docs.blackbaud.com/privacy/ | 2026-11-11 | 2026-09-21 |
| Terms | https://www.blackbaud.com/company/terms-of-use | 2026-11-11 | 2026-09-21 |
| Security page | https://www.blackbaud.com/security | 2026-11-11 | 2026-09-21 |
| Status page | https://status.blackbaud.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.blackbaud.com/responsible-disclosure | 2026-11-11 | 2026-09-21 |

## Subprocessors (78)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Accertify Inc. | — | United States | 2026-09-22 |
| [Amazon.com, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | United States | 2026-09-22 |
| [Amazon Web Services EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Luxembourg; United Kingdom | 2026-09-22 |
| Anchor Computer Inc | — | United States | 2026-09-22 |
| [Bird (fka MessageBird fka Sparkpost)](https://thirdpartyindex.com/vendors/bird.md) | — | United States | 2026-09-22 |
| [Braintree](https://thirdpartyindex.com/vendors/paypal-us.md) | — | United Kingdom | 2026-09-22 |
| Brightvine | — | United States | 2026-09-22 |
| [Broadcom](https://thirdpartyindex.com/vendors/broadcom.md) | — | United States | 2026-09-22 |
| Buzzacott Computer Services Ltd | — | United Kingdom | 2026-09-22 |
| Canada Helps | — | Canada | 2026-09-22 |
| Cause and Solution Inc | — | United States | 2026-09-22 |
| Chairiteis Aid Foundation America | — | United States | 2026-09-22 |
| Charities Trust | — | United Kingdom | 2026-09-22 |
| [Checkout Ltd](https://thirdpartyindex.com/vendors/checkout-com.md) | — | United Kingdom | 2026-09-22 |
| Customer Care Measurement & Consulting | — | United States | 2026-09-22 |
| CyberSource Corp | — | United States | 2026-09-22 |
| [The Data Group](https://thirdpartyindex.com/vendors/salesforce.md) | — | United States | 2026-09-22 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | — | United States | 2026-09-22 |
| [Deel, Inc.](https://thirdpartyindex.com/vendors/deel.md) | — | India | 2026-09-22 |
| [Diligent](https://thirdpartyindex.com/vendors/diligent.md) | — | United States | 2026-09-22 |
| DonorSearch | — | United States | 2026-09-22 |
| Element Critical | — | United States | 2026-09-22 |
| [Equinix Inc](https://thirdpartyindex.com/vendors/equinix.md) | — | United States | 2026-09-22 |
| [Experian](https://thirdpartyindex.com/vendors/experian.md) | — | United States | 2026-09-22 |
| Expovision | — | United States | 2026-09-22 |
| [Fastly, Inc.](https://thirdpartyindex.com/vendors/fastly.md) | — | United States | 2026-09-22 |
| Fidelity Information Services - FIS Global | — | United States | 2026-09-22 |
| Finrea | — | Australia | 2026-09-22 |
| [Five9 Inc](https://thirdpartyindex.com/vendors/five9.md) | — | United States | 2026-09-22 |
| FlatFile Blackbaud Guided Fundraising™ | — | United States | 2026-09-22 |
| Fortanix | — | United States | 2026-09-22 |
| FUNDACIÓN MONTE DE PIEDAD, I.A.P. | — | Mexico | 2026-09-22 |
| Giact Systems LLC | — | United States | 2026-09-22 |
| The Giving Block Holdings, LLC | — | United Kingdom | 2026-09-22 |
| GlobalGiving Foundation, Inc | — | United States | 2026-09-22 |
| [GoCardless Ltd.](https://thirdpartyindex.com/vendors/gocardless.md) | — | United Kingdom | 2026-09-22 |
| [GoodData Corporation](https://thirdpartyindex.com/vendors/gooddata.md) | — | United States | 2026-09-22 |
| Haus des Stiftens | — | Germany | 2026-09-22 |
| HEPdata | — | United States | 2026-09-22 |
| [Hound Technology, Inc.](https://thirdpartyindex.com/vendors/honeycomb.md) | — | United States | 2026-09-22 |
| IcebergIQ | — | Canada | 2026-09-22 |
| Interactions | — | United States | 2026-09-22 |
| Lead Intelligence | — | United States | 2026-09-22 |
| [Level 3 Communications LLC](https://thirdpartyindex.com/vendors/lumen.md) | — | United States | 2026-09-22 |
| [LiveRamp](https://thirdpartyindex.com/vendors/liveramp.md) | — | United States | 2026-09-22 |
| [Logshero LTD](https://thirdpartyindex.com/vendors/logz-io.md) | — | Israel | 2026-09-22 |
| LSEG | — | United Kingdom | 2026-09-22 |
| Matik | — | United States | 2026-09-22 |
| [MaxMind Inc](https://thirdpartyindex.com/vendors/maxmind.md) | — | United States | 2026-09-22 |
| [Megaport](https://thirdpartyindex.com/vendors/megaport.md) | — | United States | 2026-09-22 |
| [Merge](https://thirdpartyindex.com/vendors/merge-api.md) | — | United States | 2026-09-22 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | — | United States | 2026-09-22 |
| [Mixpanel Inc](https://thirdpartyindex.com/vendors/mixpanel.md) | — | United States | 2026-09-22 |
| [Movable Ink](https://thirdpartyindex.com/vendors/movable-ink.md) | — | United Kingdom | 2026-09-22 |
| Nagarro Inc | — | India | 2026-09-22 |
| [Nasuni (Sirius Computer Solutions)](https://thirdpartyindex.com/vendors/nasuni.md) | — | United States | 2026-09-22 |
| NPact (FKA Fusion Laboratories Inc) | — | United States | 2026-09-22 |
| One More Cloud, Inc. | — | United States | 2026-09-22 |
| Onfido | — | United Kingdom | 2026-09-22 |
| Paramount Technologies, Inc. (PairSoft) | — | United States | 2026-09-22 |
| [PayPal](https://thirdpartyindex.com/vendors/paypal-us.md) | — | United States | 2026-09-22 |
| [Protiviti Inc](https://thirdpartyindex.com/vendors/protiviti.md) | — | United States | 2026-09-22 |
| Quantiv Ltd | — | United Kingdom | 2026-09-22 |
| Regulus Group (Exela Technologies, XBP Global Holdings) | — | United States | 2026-09-22 |
| [Rubrik](https://thirdpartyindex.com/vendors/rubrik.md) | — | United States | 2026-09-22 |
| SBI | — | United States | 2026-09-22 |
| [Splunk Inc.](https://thirdpartyindex.com/vendors/splunk.md) | — | United States | 2026-09-22 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | — | United States | 2026-09-22 |
| [Syskit](https://thirdpartyindex.com/vendors/syskit-point.md) | — | United Kingdom | 2026-09-22 |
| [TAVUS](https://thirdpartyindex.com/vendors/tavus.md) | — | United States | 2026-09-22 |
| [Teleperformance](https://thirdpartyindex.com/vendors/teleperformance.md) | — | Costa Rica | 2026-09-22 |
| [Temporal.io](https://thirdpartyindex.com/vendors/temporal.md) | — | United States | 2026-09-22 |
| TransUnion International UK Limited | — | United Kingdom | 2026-09-22 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | — | United States | 2026-09-22 |
| Web Scale | — | United States | 2026-09-22 |
| [Xactus](https://thirdpartyindex.com/vendors/xactus.md) | — | United States | 2026-09-22 |
| [Zeta Global (FKA Marigold, Selligent)](https://thirdpartyindex.com/vendors/zeta-global.md) | — | United States | 2026-09-22 |
| Zuri Group | — | United States | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/610)). CSV: https://thirdpartyindex.com/vendors/blackbaud/subprocessors.csv

### Its own affiliates (1)

- Blackbaud Giving Fund (United States)

## Compliance

As its trust center lists them.

- Audited: SOC 1 Type II, SOC 2 Type II, PCI DSS, StateRAMP, TX-RAMP, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/596))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/596))

## Security program

What BLACKBAUD INC's Form 10-K for fiscal 2025, filed Feb 18, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1280058/000128005826000006/0001280058-26-000006-index.htm).

- Led by: Chief Information Security Officer
- Board oversight: Risk Oversight Committee
- Frameworks named: NIST CSF, SOC 2, PCI DSS
- Practices named: Incident response plan, Security training
- Engages outside assessors or consultants
- Reviews its suppliers' security

## Web Technologies

Blackbaud's homepage made 175 requests to 15 domains, and 8 services controlled by another company. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

8 third parties by category: Tag managers 1 (Tealium); Marketing automation 1 (Adobe); Live chat 1 (Qualified.com, Inc.); A/B Testing 1 (Optimizely); CDN 1 (jsDelivr); Issue trackers 1 (usually detected as Issue trackers: Sentry); JavaScript libraries 1 (Cloudflare); RUM 1 (reviewed: New Relic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (8)

- Qualified.com, Inc.: 34 requests to qualified.com; Qualified
- Adobe: 19 requests to marketo.com, mktoresp.com, demdex.net, marketo.net, everesttech.net; Marketo, Marketo Forms 2
- New Relic: 7 requests to nr-data.net, newrelic.com
- Tealium: 5 requests to tiqcdn.com; Tealium
- Cloudflare: 4 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights, OWL Carousel, cdnjs, jQuery 3.7.1
- Optimizely: 3 requests to optimizely.com; Optimizely
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- Sentry: 1 request to sentry.io

### First party (1)

- Blackbaud: 99 requests to blackbaud.com; Adobe Analytics, Adobe Audience Manager, Adobe Experience Platform Identity Service, Azure, Bootstrap 5.3.7, Chosen 2.5.21, Fastly, HSTS, MariaDB, Masonry, Mouse Flow, MySQL, New Relic, Nginx, Open Graph, PHP, Pantheon, Priority Hints, RSS, Sentry, Swiper, Tealium Consent Management, Twitter Emoji (Twemoji), Varnish, WP-PageNavi, WordPress, Yoast SEO 28.8, Yoast SEO Premium 27.3, imagesLoaded 5.0.0, jQuery UI 1.14.2

7 tracked companies loaded by the homepage are not in Blackbaud's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 68 reported incidents (11 major or critical, 54 minor, 3 with no impact stated)
- Typical time to resolve: 1 h 23 min
- Status page last read: 2026-11-12
- 2026-11-11: Active Issue Alert – Blackbaud Grantmaking - 000702221 (minor)
- 2026-11-11: Active Issue Alert – JustGiving® from Blackbaud - 000702191 (minor)
- 2026-11-09: Active Issue Alert – Financial Edge NXT - #000701854 (major)
- 2026-11-06: Active Issue Alert – Luminate Online - #000701596 (minor)
- 2026-11-05: Active Issue Alert – Blackbaud Tuition Management - #000701382 (minor)
- 2026-11-03: Active Issue Alert – Blackbaud Altru® - #000700808 (minor)
- 2026-11-02: Active Issue Alert – Altru - #000700586 (minor)
- 2026-10-29: Active Issue Alert – Blackbaud Luminate Online - 000700183 (minor)

## Incidents reported by Blackbaud's subprocessors

Incidents reported in the last 30 days on their own status pages by 15 vendors Blackbaud lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana (major)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Xactus](https://thirdpartyindex.com/vendors/xactus#status), which Blackbaud lists as a subprocessor, reported Encompass Partner Connect (EPC) Credit – Order Submission Issue (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Xactus](https://thirdpartyindex.com/vendors/xactus#status), which Blackbaud lists as a subprocessor, reported AccountChek Asset Verification Service Disruption (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-09: [Xactus](https://thirdpartyindex.com/vendors/xactus#status), which Blackbaud lists as a subprocessor, reported Social Security Verification Processing Delay (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Xactus](https://thirdpartyindex.com/vendors/xactus#status), which Blackbaud lists as a subprocessor, reported Credit Report Rendering Issue (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Blackbaud lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Public API - Distribution API via Grafana (major)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Blackbaud lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Diligent](https://thirdpartyindex.com/vendors/diligent#status), which Blackbaud lists as a subprocessor, reported Community – Site access unavailable – US (critical)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Logz.io](https://thirdpartyindex.com/vendors/logz-io#status), which Blackbaud lists as a subprocessor, reported Data Ingestions Delays For Some Customers - Degraded Performance - us-east-1 (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Movable Ink](https://thirdpartyindex.com/vendors/movable-ink#status), which Blackbaud lists as a subprocessor, reported DaVinci - Login/Access Issue (no impact stated)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Diligent](https://thirdpartyindex.com/vendors/diligent#status), which Blackbaud lists as a subprocessor, reported Boards – Intermittent slow performance – CA (major)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Diligent](https://thirdpartyindex.com/vendors/diligent#status), which Blackbaud lists as a subprocessor, reported Community – Service Is Unavailable – US (critical)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Blackbaud lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor)
- 2026-10-30: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported VMware Cloud on AWS — Service Disruption in Bahrain Region (no impact stated)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Diligent](https://thirdpartyindex.com/vendors/diligent#status), which Blackbaud lists as a subprocessor, reported Diligent One Platform - Login Failures Affecting Users - APAC (critical)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Movable Ink](https://thirdpartyindex.com/vendors/movable-ink#status), which Blackbaud lists as a subprocessor, reported DaVinci - Partial Campaign Service Disruption (no impact stated)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported CloudSOC in US West Experiencing Degraded Performance (no impact stated)
- 2026-10-28: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported US West CASB Gateway Services Unavailable (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported Failures To Browse Isolated To Specific Domains - GILTA (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major)
- 2026-10-27: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which Blackbaud lists as a subprocessor, reported Whatsapp sending is degraded (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Blackbaud lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Intermittent issues impacting Connect UI (major)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Blackbaud lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Blackbaud lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Movable Ink](https://thirdpartyindex.com/vendors/movable-ink#status), which Blackbaud lists as a subprocessor, reported Studio - Client-Hosted Images Not Displaying (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which Blackbaud lists as a subprocessor, reported Intermittent 429s (no impact stated)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which Blackbaud lists as a subprocessor, reported Temporary Integration Downtime (no impact stated)
- 2026-10-21: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Intermittent issues impacting Connect UI (major)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Intermittent issues impacting Connect UI (major)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [GoCardless](https://thirdpartyindex.com/vendors/gocardless#status), which Blackbaud lists as a subprocessor, reported GoCardless Dashboard - SSO Login Issues (no impact stated)
- 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Blackbaud lists as a subprocessor, reported Slowness in US region (major)
- 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Blackbaud lists as a subprocessor, reported Degraded event ingest (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported New Configuration Propagation Delays (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported Web Isolation Degraded Performance in Europe Region (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported Degraded Performance in Europe Region (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported Performance issues in Europe Region (no impact stated)
- 2026-10-20: [Xactus](https://thirdpartyindex.com/vendors/xactus#status), which Blackbaud lists as a subprocessor, reported Equifax Credit Request Errors (major)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Blackbaud lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Xactus](https://thirdpartyindex.com/vendors/xactus#status), which Blackbaud lists as a subprocessor, reported Social Security VerificationX — Processing Delays (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Intermittent issues impacting Connect UI (major)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Blackbaud lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported Web Isolation Connectivity Issue (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Blackbaud lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Intermittent issues impacting Connect UI (major)
- 2026-10-14: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Blackbaud lists as a subprocessor, reported Event Processing Delays in the US Region (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Blackbaud lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Blackbaud lists as a subprocessor, reported Incident Resolved for Connect UI - Connect UI Website via Grafana (major)
- 2026-10-13: [Movable Ink](https://thirdpartyindex.com/vendors/movable-ink#status), which Blackbaud lists as a subprocessor, reported DaVinci - Login/Access Issues for Multiple Clients & Users (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [MaxMind](https://thirdpartyindex.com/vendors/maxmind#status), which Blackbaud lists as a subprocessor, reported Network degradation in us-east region (no impact stated)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Blackbaud lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/blackbaud

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api