# Bloomreach

Bloomreach (bloomreach.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bloomreach
- Documents last verified: 2026-10-04
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 14 tracked vendors directly, 110 within two hops, 331 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Bloomreach, Third Party Index, https://thirdpartyindex.com/vendors/bloomreach (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.bloomreach.com/ | 2026-10-04 | 2026-10-04 |
| Subprocessor list | https://www.bloomreach.com/en/legal/subprocessors | 2026-10-04 | 2026-10-04 |
| Data processing addendum | https://www.bloomreach.com/en/legal/dpa-all-products | 2026-10-04 | 2026-10-04 |
| Privacy policy | https://www.bloomreach.com/en/legal/website-privacy-notice | 2026-10-04 | 2026-10-04 |
| Status page | https://status.bloomreach.com/ | 2026-10-04 | 2026-10-04 |

## Subprocessors (24)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | USA | 2026-10-04 |
| [Amazon Web Services EMEA SÀRL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Luxembourg | 2026-10-04 |
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | USA | 2026-10-04 |
| [Cloudflare Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | — | USA | 2026-10-04 |
| CM Online B.V. | — | The Netherlands | 2026-10-04 |
| Contact Center Compliance Corporation | — | USA | 2026-10-04 |
| [Crowdstrike](https://thirdpartyindex.com/vendors/crowdstrike.md) | — | USA | 2026-10-04 |
| [Databricks, Inc.](https://thirdpartyindex.com/vendors/databricks.md) | — | USA | 2026-10-04 |
| elastic.io GmbH | — | Germany | 2026-10-04 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | USA | 2026-10-04 |
| [Google Cloud EMEA Ltd](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Ireland | 2026-10-04 |
| [Google Ireland Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Ireland | 2026-10-04 |
| Hyperlocal Pty Ltd trading as Tall Bob | — | Australia | 2026-10-04 |
| [Infobip Inc.](https://thirdpartyindex.com/vendors/infobip.md) | — | USA | 2026-10-04 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | — | USA | 2026-10-04 |
| [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | — | USA | 2026-10-04 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | USA | 2026-10-04 |
| Panaxeo, s. r. o. | — | Slovakia | 2026-10-04 |
| SENDINBLUE | — | France | 2026-10-04 |
| [Sinch UK Ltd.](https://thirdpartyindex.com/vendors/sinch.md) | — | UK | 2026-10-04 |
| [Splunk LLC](https://thirdpartyindex.com/vendors/splunk.md) | — | USA | 2026-10-04 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | — | USA | 2026-10-04 |
| VERCOM S.A. | — | Poland | 2026-10-04 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | — | USA | 2026-10-04 |

Read from ([evidence](https://thirdpartyindex.com/evidence/40733)). CSV: https://thirdpartyindex.com/vendors/bloomreach/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Slido](https://thirdpartyindex.com/vendors/slido.md): User behaviour analytics

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (0 major or critical, 4 minor, 1 with no impact stated)
- Typical time to resolve: 1 h 27 min
- Status page last read: 2026-10-04
- 2026-08-06: Intermittent Feed Indexing Delays (no impact stated)
- 2026-07-31: Search Dashboard Login Issue (minor)
- 2026-07-28: Intermittent Dashboard Login Issue (minor)
- 2026-07-24: Intermittent Search API disruption (minor)
- 2026-07-24: Intermittent Dashboard login Issue (minor)
- 2026-06-24: Shopify Events Issue (no impact stated)
- 2026-02-19: US region - Investigating Partial Performance Degradation (minor)
- 2026-02-17: GEUExponea private service downgrade (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api