# Brandwatch

Brandwatch (brandwatch.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/brandwatch
- Documents last verified: 2026-10-08
- Transparency rating: 24/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Brandwatch, Third Party Index, https://thirdpartyindex.com/vendors/brandwatch (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://www.brandwatch.com/legal/user-privacy-policy/ | 2026-10-08 | 2026-10-08 |
| Terms | https://www.brandwatch.com/legal/essentials-terms-and-conditions/ | 2026-10-08 | 2026-10-08 |
| Security page | https://www.brandwatch.com/legal/information-security | 2026-10-08 | 2026-10-08 |
| Status page | https://status.brandwatch.com/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 29 days: 10 reported incidents (3 major or critical, 5 minor, 2 with no impact stated)
- Typical time to resolve: 17 h 21 min
- Status page last read: 2026-10-08
- Its status page says now: Partially Degraded Service (affected: Social Media Management: degraded performance)
- Under way: Social Media Management - YouTube Connection Issues (minor), since 2026-10-08 13:50 UTC
- 2026-10-08: Social Media Management - YouTube Connection Issues (minor)
- 2026-10-08: Measure dashboards are not loading (major)
- 2026-10-05: Consumer Research - Query Backfill and Live Mention Indexing Delays (minor)
- 2026-10-02: Consumer Research: Query backfill and live mention indexing delays (major)
- 2026-09-22: Consumer Research - Issue Connecting LinkedIn Channels (minor)
- 2026-09-21: Consumer Research - New Data Ingestion and Query Backfill Delays (no impact stated)
- 2026-09-21: \[Consumer Research / Listen\] Data Ingestion Delays (minor)
- 2026-09-21: Brandwatch Suite - Some user are unable to log into our platforms (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api