# Braze Braze declares [18 subprocessors](https://thirdpartyindex.com/vendors/braze#subprocessors), plus 11 of its own affiliates, in [its subprocessor list](https://cdn.sanity.io/files/b7pblshe/marketing-prod/56073d92ae50195865f0258019982d5c3263bb0a.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/14462)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-28. [23 tracked vendors](https://thirdpartyindex.com/vendors/braze#used-by) name Braze as a subprocessor, including [GoCardless](https://thirdpartyindex.com/vendors/gocardless), [Lusha](https://thirdpartyindex.com/vendors/lusha) and [Miro](https://thirdpartyindex.com/vendors/miro). Braze (braze.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/braze - Documents last verified: 2026-11-12 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 15 tracked vendors directly, 121 within two hops, 399 within three; 23 tracked vendors rely on it directly, 62 within two hops, 1372 within three - Cite as: Braze, Third Party Index, https://thirdpartyindex.com/vendors/braze (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://cdn.sanity.io/files/b7pblshe/marketing-prod/56073d92ae50195865f0258019982d5c3263bb0a.pdf | 2026-11-11 | 2026-09-28 | | Data processing addendum | https://www.braze.com/company/legal/dpa | 2026-11-12 | 2026-09-22 | | Privacy policy | https://www.braze.com/company/legal/privacy | 2026-11-12 | 2026-10-07 | | Terms | https://www.braze.com/company/legal/free-trial-terms | 2026-11-12 | 2026-09-22 | | security.txt | https://www.braze.com/.well-known/security.txt | 2026-11-12 | 2026-09-22 | | Status page | https://braze.statuspage.io/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (18) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Third-party hosting provider, and email delivery provider via Simple Email Service (SES). | United States European Union Australia Indonesia (with backup in Singapore) Japan South Korea (with backup in Japan) | 2026-09-28 | | [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Provides artificial intelligence models and machine learning infrastructure to support data processing and advanced platform features. | United States | 2026-09-28 | | [Bird.com, Inc.](https://thirdpartyindex.com/vendors/bird.md) | Provides Sparkpost, an email delivery provider. | United States European Union | 2026-09-28 | | [Clickhouse, Inc.](https://thirdpartyindex.com/vendors/clickhouse.md) | A managed database provider that hosts analytical data to enable statistical and diagnostic reporting, products and features. | United States European Union Australia Japan South Korea | 2026-09-28 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network used by Braze for the routing of encrypted API calls to Braze servers, and to optimize content delivery. | Global (https://www.cloudflare. com/network/) | 2026-09-28 | | [Databricks, Inc.](https://thirdpartyindex.com/vendors/databricks.md) | A data platform provider used to enable Customer Data United sharing between the Braze Services and the Customer’s own Databricks instance. | States | 2026-09-28 | | [DataDog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Application performance monitoring, infrastructure and network monitoring, and error capturing. Braze may provide End User metadata, such as user identifiers, to United DataDog for support and application troubleshooting and to improve performance of the Services. | States | 2026-09-28 | | [dbt Labs, Inc.](https://thirdpartyindex.com/vendors/dbt-labs.md) | A tool that enables transformation, modelling and testing United of data in the data warehouse for analytics purposes. | States | 2026-09-28 | | Domino Data Lab, Inc. | A tool used to automate Customer Data analytics requests. United | States | 2026-09-28 | | [Fastly, Inc.](https://thirdpartyindex.com/vendors/fastly.md) | A tool that manages network traffic, optimizing the flow and security of data from backend systems to the Braze dashboard. | Global (https://www.fastly.com/ network-map) | 2026-09-28 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Third party hosting provider of Google Cloud Platform. United Provides artificial intelligence models and machine European learning infrastructure to support data processing and advanced platform features. Also provides BigQuery and Looker for data warehousing, analytics and business intelligence. | States Union | 2026-09-28 | | [Infobip Inc.](https://thirdpartyindex.com/vendors/infobip.md) | United Mobile Messages delivery provider. European | States Union | 2026-09-28 | | [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Provides Email on Acid, a tool for email previewing. United | States | 2026-09-28 | | [OpenAI OpCo, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Provides artificial intelligence models and machine learning infrastructure to support data processing and United advanced platform features. | States | 2026-09-28 | | PT Braze Indonesia Technology | — | Indonesia | 2026-09-28 | | Rackspace US, Inc. | Provides Rackspace Database Administration as a Service United (DBaaS), a managed database service provider that hosts European and stores End User profiles. | States Union | 2026-09-28 | | [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | United European A managed database provider that hosts data to enable advanced reporting and business intelligence. South | States Union Australia Indonesia Japan Korea | 2026-09-28 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Email delivery provider (via SendGrid) and Mobile United Messages delivery provider. | States | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/14462)). CSV: https://thirdpartyindex.com/vendors/braze/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (11) - Braze Inc. (Japan; Singapore; United Kingdom; United States) - Braze Australia Pty Ltd. (Australia) - Braze Brazil Ltda. (Brazil) - Braze Canada Ltd. (Canada) - Braze France SAS (France) - Braze Germany GmbH (Germany) - Braze Global Sales Ireland Limited (Ireland) - Braze Iberia, S.L. (Spain) - Braze Ireland Procurement Limited (Ireland & Romania) - Braze Korea Yuhan Hoesa (South Korea) - Braze MENA FZ-LLC (United Arab Emirates) ## Security program What Braze, Inc.'s Form 10-K for fiscal 2026, filed Mar 25, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1676238/000167623826000013/0001676238-26-000013-index.htm). - Board oversight: Audit Committee - Practices named: Incident response plan, Tabletop exercises, Penetration testing, Bug bounty, Security training - Engages outside assessors or consultants - Reviews its suppliers' security - Says no cybersecurity incident has materially affected it ## Web Technologies Braze's homepage made 477 requests to 44 domains, 29 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 29 third parties by category: Advertising 14 (Google Cloud, The Trade Desk, Inc., MicroAd, Inc., StackAdapt, Reddit, Inc., Spotify AB, Dstillery, Inc., Simpli.fi; reviewed: BidSwitch GmbH, Index Exchange Inc., Tapad, Inc.; usually detected as Advertising: Xandr, PubMatic, Magnite, Inc.); Analytics 8 (Wingify, Fullstory, Quantcast, LinkedIn, Meta, G2.com, Cloudflare; reviewed: Nielsen); Marketing automation 2 (6Sense Insights, Inc., Adobe); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); CMS 1 (usually detected as CMS: Sanity); Issue trackers 1 (usually detected as Issue trackers: Sentry); Miscellaneous 1 (reviewed: Yahoo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (29) - Google Cloud: 51 requests to doubleclick.net, google.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Qualified.com, Inc.: 36 requests to qualified.com; Qualified - Sanity: 33 requests to sanity.io - The Trade Desk, Inc.: 32 requests to adsrvr.org; theTradeDesk - 6Sense Insights, Inc.: 18 requests to 6sc.co, 6sense.com; 6sense - Wingify: 14 requests to visualwebsiteoptimizer.com; VWO - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - MicroAd, Inc.: 7 requests to microad.jp; MicroAd - BidSwitch GmbH: 6 requests to bidswitch.net - Index Exchange Inc.: 6 requests to casalemedia.com - StackAdapt: 6 requests to stackadapt.com; StackAdapt - Adobe: 5 requests to demdex.net, marketo.net, mktoresp.com; Marketo - Fullstory: 5 requests to fullstory.com; FullStory - Quantcast: 4 requests to quantserve.com, quantcount.com; Quantcast Measure - Xandr: 4 requests to adnxs.com - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - PubMatic: 3 requests to pubmatic.com - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Spotify AB: 3 requests to spotify.com, pdst.fm; Podsights, Spotify Pixel - Tapad, Inc.: 3 requests to tapad.com - Yahoo: 3 requests to yimg.com, yahoo.com - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - Dstillery, Inc.: 1 request to dstillery.com; Dstillery - Magnite, Inc.: 1 request to rubiconproject.com - Nielsen: 1 request to imrworldwide.com - Sentry: 1 request to sentry.io - Simpli.fi: 1 request to simpli.fi; Simpli.fi ### Unknown (1) Domains not identified yet: media6degrees.com ### First party (1) - Braze: 208 requests to braze.com; Adobe Audience Manager, Cloudflare, Framer Motion, HSTS, Next.js 16.4.1, Next.js App Router, Open Graph, Priority Hints, React, Sanity, Sanity.io, Sentry, Turbopack, Vercel, Webpack, core-js 3.32.2, Datadog 14 tracked companies loaded by the homepage are not in Braze's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (23) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Age of Learning](https://thirdpartyindex.com/vendors/age-of-learning.md): Marketing Analytics - [Antavo](https://thirdpartyindex.com/vendors/antavo.md): Marketing Automation Platform - [BitPay](https://thirdpartyindex.com/vendors/bitpay.md): Marketing Campaigns - [Blinq](https://thirdpartyindex.com/vendors/blinq.md) - [CirrusMD](https://thirdpartyindex.com/vendors/cirrusmd.md): Program invitation and marketing. - [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): Engagement and marketing platform (B2B only) - [Descript](https://thirdpartyindex.com/vendors/descript.md) - [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Marketing; Processing Activity: Multi-channel customer engagement services, including personalised messaging and campaign delivery. GDPR Transfer Mechanism: Sta… - [Fenix Commerce](https://thirdpartyindex.com/vendors/fenix-commerce.md): Order Status Email and SMS Notifications - [Figure](https://thirdpartyindex.com/vendors/figure.md) - [Flywire](https://thirdpartyindex.com/vendors/flywire.md): Application used to send email communications - [GoCardless](https://thirdpartyindex.com/vendors/gocardless.md): Comms - [HqO](https://thirdpartyindex.com/vendors/hqo.md): Braze will send push notifications and emails to users, and stores a user’s full name and email address. - [Kudoboard](https://thirdpartyindex.com/vendors/kudoboard.md): for marketing emails \[Headquartered at 28 E. 28th St., New York, NY 10016\] - [LambdaTest](https://thirdpartyindex.com/vendors/lambdatest.md): Customer Engagement application for email - [Luma AI](https://thirdpartyindex.com/vendors/luma-ai.md): Email automation - [Lusha](https://thirdpartyindex.com/vendors/lusha.md): Marketing CRM - [Miro](https://thirdpartyindex.com/vendors/miro.md): Service Related Emails - [Prezi](https://thirdpartyindex.com/vendors/prezi.md): Communication Provider - [Procore](https://thirdpartyindex.com/vendors/procore.md): Product messaging and notifications - [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Email service provider - [Wayground](https://thirdpartyindex.com/vendors/wayground.md) - [You.com](https://thirdpartyindex.com/vendors/you-com.md): Marketing; Orchestrate and manage marketing campaigns. ## Service status Incidents it reported on its own status page. - Last 90 days: 3 reported incidents (1 major or critical, 2 minor, 0 with no impact stated) - Typical time to resolve: 2 h 25 min - Status page last read: 2026-11-12 - 2026-09-16: Braze Support Services Outage (critical) - 2026-09-02: Dashboard Latency and Errors on US07 (minor) - 2026-09-02: Latency and Errors on US07 (minor) - 2026-08-05: Issue Impacting US 01 and US 03 (minor) - 2026-07-31: EU02 Currents Data Latency (minor) - 2026-07-24: AWS Networking Disruption in US-WEST-2 (Resolved) (no impact stated) - 2026-07-13: Braze AI Operator Errors (no impact stated) - 2026-06-12: WhatsApp Degraded Performance (minor) ## Incidents reported by Braze's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors Braze lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to Claro Colombia (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Virgin Mobile Colombia (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telenor Pakistan (minor) - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Cloud IDE sessions failed to load (no impact stated) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Braze lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Multiple Location - WhatsApp Sender Registrations Failure (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Degraded run performance due to dbt State service disruption (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Global (Europe) - Email Service Degradation (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Pakistan - Customer Portal Unavailable (critical) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported SMPP Service Disruption - Connection Issues (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000337 (minor) - 2026-11-07: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Pakistan - Customer Portal Services Degradation (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported United States - RCS sender management and Test numbers management degradation (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Jobs list and Environment pages failing to load (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Git errors for projects connected to GitHub over SSH (major) - 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Indonesia - Issues with file processing in multiple services (major) - 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Pakistan - General connectivity degradation (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported dbt Studio error loop with restarting dbt Studio (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported United States - MMS service degradation (minor) - 2026-11-03: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Expired GitLab project access tokens not refreshing causing failures in posting commit statuses (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Braze lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Multiple Locations - Salesforce Marketing Cloud Service Degradation (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Global (Europe) - Partial Packet Loss (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported dbt Wizard SQL execution failing (major) - 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Global (Europe) - Zalo service degradation (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Vietnam - Multiple services degradation (major) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Degraded performance across dbt platform (minor) - 2026-10-28: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported United States - HTTP API Degradation (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Braze lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Braze lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Braze lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Global (Europe)- Conversations Slowness and Errors (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which Braze lists as a subprocessor, reported Whatsapp sending is degraded (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported United States - Moments service degradation (major) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported United States - SMPP service degradation (major) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Braze lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported dbt deps failures in dbt job runs and Studio (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Multiple Locations - Customer Portal Login Service Degradation (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Braze lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Vietnam - General service degradation (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Braze lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Delayed and stuck job runs in EMEA (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported United States - Multiple Service Degradation (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Smpp System down For Accounts Located In The Us Infrastructure. (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported EU Region-locked - Multiple Service Degradation (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Braze lists as a subprocessor, reported Colombia - Voice Service Distruption (no impact stated) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Braze lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Intermittent dbt package download failures (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Some scheduled job runs cancelled in US region (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Codex API: intermittent metadata access (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Braze lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Braze lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Braze lists as a subprocessor, reported Unable to Access dbt Platform (critical) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/braze ## Security contact From its security.txt (https://www.braze.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/2029)): - Contact: mailto:security@braze.com - Disclosure policy: https://hackerone.com/braze_inc - Acknowledgments: https://hackerone.com/braze_inc - Languages: en - Valid until 2031-01-01 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api