# Brightcove Brightcove declares [32 subprocessors](https://thirdpartyindex.com/vendors/brightcove#subprocessors) in [its subprocessor list](https://www.brightcove.com/legal/services-subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/257185)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23. [10 tracked vendors](https://thirdpartyindex.com/vendors/brightcove#used-by) name Brightcove as a subprocessor, including [Adobe](https://thirdpartyindex.com/vendors/adobe), [Vimeo](https://thirdpartyindex.com/vendors/vimeo) and [Uploadcare](https://thirdpartyindex.com/vendors/uploadcare). Brightcove (brightcove.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/brightcove - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 19 tracked vendors directly, 146 within two hops, 434 within three; 10 tracked vendors rely on it directly, 82 within two hops, 402 within three - Cite as: Brightcove, Third Party Index, https://thirdpartyindex.com/vendors/brightcove (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.brightcove.com/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://www.brightcove.com/legal/services-subprocessors | 2026-11-11 | 2026-11-11 | | Data processing addendum | https://www.brightcove.com/legal/cdpa | 2026-11-11 | 2026-11-11 | | Privacy policy | https://www.brightcove.com/legal/privacy-policy | 2026-11-11 | 2026-11-11 | | Terms | https://www.brightcove.com/legal/terms-and-conditions | 2026-11-11 | 2026-11-11 | | Security page | https://www.brightcove.com/products/security | 2026-11-11 | 2026-11-08 | | Status page | https://status.brightcove.com/ | 2026-11-11 | 2026-09-23 | ## Subprocessors (32) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Akamai](https://thirdpartyindex.com/vendors/akamai.md) | Content delivery | United States | 2026-09-23 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AI-powered processing; Analytics, Communications, Infrastructure services | United States | 2026-09-23 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI-powered processing, Customer support | United States | 2026-09-23 | | Bending Spoons and its affiliates | Support services, including customer support and technical support; service delivery and service improvement | Italy, United States | 2026-09-23 | | CastLabs | Content delivery | Germany | 2026-09-23 | | [Cloudfront](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Content delivery | United States | 2026-09-23 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Analytics | United States | 2026-09-23 | | [Elastic Search](https://thirdpartyindex.com/vendors/elasticsearch.md) | Analytics | Netherlands, United States | 2026-09-23 | | [ElevenLabs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | AI-powered processing | United States | 2026-09-23 | | [Fastly](https://thirdpartyindex.com/vendors/fastly.md) | Content delivery | United States | 2026-09-23 | | Frequency Networks, Inc. | Content delivery | United States | 2026-09-23 | | [Fullstory](https://thirdpartyindex.com/vendors/fullstory.md) | Analytics | United States | 2026-09-23 | | Google Ad Manager | Content delivery | United States | 2026-09-23 | | [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics | United States | 2026-09-23 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure and AI Services | United States | 2026-09-23 | | [Keen.io, LLC](https://thirdpartyindex.com/vendors/maxio.md) | Analytics | United States | 2026-09-23 | | Last9 Inc. | Analytics | United States | 2026-09-23 | | [Magnite, Inc.](https://thirdpartyindex.com/vendors/magnite.md) | Content delivery | United States | 2026-09-23 | | [MessageBird (Pusher)](https://thirdpartyindex.com/vendors/bird.md) | Communications | Netherlands | 2026-09-23 | | [MongoDB / Atlas](https://thirdpartyindex.com/vendors/mongodb.md) | Infrastructure services | United States | 2026-09-23 | | [Okta](https://thirdpartyindex.com/vendors/okta.md) | Authentication | United States | 2026-09-23 | | [OpenAI Ireland Ltd](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-powered processing | Ireland | 2026-09-23 | | [Oracle](https://thirdpartyindex.com/vendors/oracle.md) | Analytics, Communications | Germany, United States | 2026-09-23 | | PigeonLab | Communications | Singapore | 2026-09-23 | | [PubMatic, Inc.](https://thirdpartyindex.com/vendors/pubmatic.md) | Content delivery | United States | 2026-09-23 | | [Rollbar](https://thirdpartyindex.com/vendors/rollbar.md) | Analytics | United States | 2026-09-23 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer support | United States | 2026-09-23 | | SpringServe, Inc. | Content delivery | United States | 2026-09-23 | | Status.io | Service maintenance | United States | 2026-09-23 | | SyncWords, Inc. | AI-powered processing | United States, European Union, Australia | 2026-09-23 | | Wochit, Inc. | Content delivery | United States | 2026-09-23 | | Wowza | Content delivery | United States | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7607)). CSV: https://thirdpartyindex.com/vendors/brightcove/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: ISO/IEC 27001, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/7604)) - Claimed: GDPR, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/7604)) ## Web Technologies Brightcove's homepage made 199 requests to 10 domains, and 4 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Tag managers 1 (Google Cloud); Marketing automation 1 (usually detected as Marketing automation: Adobe); Cookie compliance 1 (OneTrust); CMS 1 (Prismic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - Prismic: 18 requests to prismic.io; Prismic - OneTrust: 13 requests to cookielaw.org, onetrust.com; OneTrust - Adobe: 11 requests to typekit.net - Google Cloud: 1 request to googletagmanager.com; Google Tag Manager (its subprocessor list names it too) ### Affiliates (1) - Bending Spoons: 1 request to bendingspoons.com ### First party (1) - Brightcove: 155 requests to brightcove.com, brightcovecdn.com, boltdns.net, brightcove.net; GSAP, Next.js 15.5.28, Next.js App Router, Priority Hints, React, VideoJS 8.24.1, Webpack 2 tracked companies loaded by the homepage are not in Brightcove's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (10) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Acquia](https://thirdpartyindex.com/vendors/acquia.md): Zencoder is used to transcode videos between formats for specific types of conversions. - [Adobe](https://thirdpartyindex.com/vendors/adobe.md): As part of the Workfront Proof feature, Customers can upload videos to adjust viewer settings and add time-stamped comments. To facilitate this uploading, Brigh… - [EVS](https://thirdpartyindex.com/vendors/evs.md): i) Any other purpose of Processing of Personal Data agreed upon between Parties in the relevant statement of work or any other - [Forsta](https://thirdpartyindex.com/vendors/forsta.md): Video streaming - [INVIDI Technologies](https://thirdpartyindex.com/vendors/invidi-technologies.md): Video Encoding Platform - [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Video playback and storage - [Onehub](https://thirdpartyindex.com/vendors/onehub.md) - [Uploadcare](https://thirdpartyindex.com/vendors/uploadcare.md): File conversion service - [Vimeo](https://thirdpartyindex.com/vendors/vimeo.md) - [Ziflow](https://thirdpartyindex.com/vendors/ziflow.md): Video processing; Video processing - \[Download PDF\]( ## Service status Incidents it reported on its own status page. - Last 43 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-12 - No incidents reported since Sep 30, 2026 ## Incidents reported by Brightcove's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors Brightcove lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Brightcove lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major) - 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Brightcove lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Brightcove lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated) - 2026-11-03: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Property Manager Property Activation Errors (no impact stated) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Customer Security Advisory: CVE-2026-98432 (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Brightcove lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [rollbar](https://thirdpartyindex.com/vendors/rollbar#status), which Brightcove lists as a subprocessor, reported Increased occurrence processing pipeline latency (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Performance Degradation for Customers in Mumbai and Chennai (no impact stated) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Enterprise Application Access (EAA) Connector Issues (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Brightcove lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Edge Delivery issues between Indonesia and Singapore (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which Brightcove lists as a subprocessor, reported Whatsapp sending is degraded (minor) - 2026-10-23: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities \[CVE-2026-111497\] (no impact stated) - 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Brightcove lists as a subprocessor, reported Elastic Support Portal is unavailable (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Brightcove lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Brightcove lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Edge Delivery Secure CDN platform at Risk of Capacity Issues (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Web Security Analytics, Reporting and Configuration Deployment Issues (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported Customer Security Advisory: PHP Remote Code Execution Vulnerabilities (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Brightcove lists as a subprocessor, reported NetStorage issues in Los Angeles (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Brightcove lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Brightcove lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Brightcove lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Brightcove lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Brightcove lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/brightcove --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api