# Bronto

Bronto declares [10 subprocessors](https://thirdpartyindex.com/vendors/bronto#subprocessors) in [its subprocessor list](https://trust.bronto.io/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54205)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-09-23. [1 tracked vendor](https://thirdpartyindex.com/vendors/bronto#used-by), [Edgescan](https://thirdpartyindex.com/vendors/edgescan), names Bronto as a subprocessor.

Bronto (bronto.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bronto
- Documents last verified: 2026-11-11
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 124 within two hops, 434 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Bronto, Third Party Index, https://thirdpartyindex.com/vendors/bronto (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.bronto.io/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.bronto.io/subprocessors | 2026-11-11 | 2026-10-06 |
| Privacy policy | https://bronto.io/privacy-policy | 2026-11-11 | 2026-09-23 |
| Terms | https://bronto.io/terms | 2026-11-11 | 2026-09-23 |
| Security page | https://bronto.io/security | 2026-11-11 | 2026-09-23 |
| Status page | https://status.bronto.io/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure Hosting | EU, US | 2026-09-28 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Collaboration | US | 2026-09-28 |
| [Docusign](https://thirdpartyindex.com/vendors/docusign.md) | Electronic Agreements (optional) | US | 2026-09-28 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Support Ticket Email Processing | US | 2026-09-28 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM Integration | US | 2026-09-28 |
| [Loom](https://thirdpartyindex.com/vendors/atlassian.md) | Support Recordings (customer optional) | US | 2026-09-28 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product Analytics | US | 2026-09-28 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer and Internal Communications (BrontoBytes) | US | 2026-09-28 |
| [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Compliance | US | 2026-09-28 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Support Recordings (customer optional) | US | 2026-09-28 |

Read from ([evidence](https://thirdpartyindex.com/evidence/13613)). CSV: https://thirdpartyindex.com/vendors/bronto/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/10879))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/213743))

## Web Technologies

Bronto's homepage made 152 requests to 19 domains, 5 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Analytics 2 (ZoomInfo, LinkedIn); Advertising 1 (Google Cloud); Marketing automation 1 (HubSpot); Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Google Cloud: 18 requests to google.com, fonts.googleapis.com, doubleclick.net, googletagmanager.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- HubSpot: 8 requests to hscollectedforms.net, hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, usemessages.com; HubSpot (its subprocessor list names it too)
- Cookiebot: 5 requests to cookiebot.com; Cookiebot 1
- ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag

### Unknown (2)

Domains not identified yet: simpleicons.org, rnojawvqztvbcdzfegrz.supabase.co

### First party (1)

- Bronto: 94 requests to bronto.io; Cloudflare, Google Font API, HSTS, HubSpot Chat, Lucide, Open Graph, Priority Hints

3 tracked companies loaded by the homepage are not in Bronto's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Edgescan](https://thirdpartyindex.com/vendors/edgescan.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- 2026-05-13: Alerting delays in EU (no impact stated)
- 2026-02-04: Dashboards: Subset of Widgets failing to load (minor)
- 2025-12-16: Search Performance Degradation in EU (no impact stated)

## Incidents reported by Bronto's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Bronto lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Bronto lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-03: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Bronto lists as a subprocessor, reported Missing check results for GitHub pull requests (minor)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Bronto lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-29: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Bronto lists as a subprocessor, reported Incorrect security-training and background-check test results (no impact stated)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Bronto lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Bronto lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Bronto lists as a subprocessor, reported Stale data for CloudflareDomainInventory and CloudflareZoneRule (major)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Bronto lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-11-04: Added certification: CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/213743))
- 2026-11-04: Added certification: HIPAA ([evidence](https://thirdpartyindex.com/evidence/213743))
- 2026-11-04: Added certification: PCI DSS ([evidence](https://thirdpartyindex.com/evidence/213743))

Feed: https://thirdpartyindex.com/vendors/bronto/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/bronto

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
