# BugHerd

BugHerd (bugherd.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bugherd
- Documents last verified: 2026-10-02
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 18 tracked vendors directly, 143 within two hops, 386 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: BugHerd, Third Party Index, https://thirdpartyindex.com/vendors/bugherd (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://bugherd.com/sub-processors | 2026-10-02 | 2026-10-01 |
| Privacy policy | https://bugherd.com/privacy | 2026-10-02 | 2026-10-01 |
| Terms | https://bugherd.com/terms | 2026-10-02 | 2026-10-01 |
| Security page | https://bugherd.com/security | 2026-10-02 | 2026-10-01 |
| Status page | https://status.bugherd.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (23)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [BugSnag (SmartBear Software)](https://thirdpartyindex.com/vendors/smartbear-software.md) | Error monitoring platform | USA | 2026-10-02 |
| Cello | User referral program | Germany | 2026-10-02 |
| [Cloudflare, Inc](https://thirdpartyindex.com/vendors/cloudflare.md) | Content Delivery Network | USA | 2026-10-02 |
| Google BigQuery | Data warehouse for business and product analytics | USA | 2026-10-02 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud productivity, email and collaboration tools | USA | 2026-10-02 |
| [Heroku (Salesforce, Inc)](https://thirdpartyindex.com/vendors/salesforce.md) | Cloud Infrastructure and hosting platform | USA | 2026-10-02 |
| [Intercom, Inc](https://thirdpartyindex.com/vendors/intercom.md) | In-app customer communication platform | USA | 2026-10-02 |
| [MailChimp (Rocket Science Group LLC)](https://thirdpartyindex.com/vendors/mailchimp.md) | Email deliverability software | USA | 2026-10-02 |
| [Maxio, LLC](https://thirdpartyindex.com/vendors/maxio.md) | Subscription management platform | USA | 2026-10-02 |
| [Mixpanel, Inc](https://thirdpartyindex.com/vendors/mixpanel.md) | Product analytics platform | USA | 2026-10-02 |
| [OpenAI, Inc](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI | USA | 2026-10-02 |
| [Paragon (Forge Technology, Inc)](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md) | Integrations platform | USA | 2026-10-02 |
| [PostHog, Inc](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics platform | USA | 2026-10-02 |
| [Pusher Ltd](https://thirdpartyindex.com/vendors/pusher.md) | Websocket messaging platform | UK | 2026-10-02 |
| [Raintank Inc. dba Grafana Labs](https://thirdpartyindex.com/vendors/grafana.md) | Observability | USA | 2026-10-02 |
| [RudderStack, Inc](https://thirdpartyindex.com/vendors/rudderstack.md) | Data pipeline | USA | 2026-10-02 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Splitrock team internal communications | USA | 2026-10-02 |
| [Stripe, Inc](https://thirdpartyindex.com/vendors/stripe.md) | Payment gateway (new customers) | USA | 2026-10-02 |
| [Supabase PTE. LTD](https://thirdpartyindex.com/vendors/supabase.md) | Database platform | Singapore | 2026-10-02 |
| Vero Holdings Australia Pty Ltd | Cloud based email marketing automation software | USA | 2026-10-02 |
| VWO (Wingify) | A/B testing tool for bugherd.com | India | 2026-10-02 |
| Windcave Ltd | Payment gateway (historical customers) | Australia | 2026-10-02 |
| [WorkOS, Inc](https://thirdpartyindex.com/vendors/workos.md) | Single sign on authentication platform | USA | 2026-10-02 |

Read from ([evidence](https://thirdpartyindex.com/evidence/30946)). CSV: https://thirdpartyindex.com/vendors/bugherd/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api