# bunny.net

bunny.net declares [6 subprocessors](https://thirdpartyindex.com/vendors/bunny-net#subprocessors) in [its subprocessor list](https://trust.bunny.net/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/251721)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-10-30. [14 tracked vendors](https://thirdpartyindex.com/vendors/bunny-net#used-by) name bunny.net as a subprocessor, including [Fathom Analytics](https://thirdpartyindex.com/vendors/fathom-analytics), [InMotion Hosting](https://thirdpartyindex.com/vendors/inmotion-hosting) and [Maileroo](https://thirdpartyindex.com/vendors/maileroo).

bunny.net (bunny.net): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/bunny-net
- Documents last verified: 2026-11-11
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 5 tracked vendors directly, 72 within two hops, 305 within three; 14 tracked vendors rely on it directly, 26 within two hops, 51 within three
- Cite as: bunny.net, Third Party Index, https://thirdpartyindex.com/vendors/bunny-net (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://trust.bunny.net/ | 2026-11-11 | 2026-11-10 |
| Privacy policy | https://bunny.net/privacy/ | 2026-11-11 | 2026-10-26 |
| Terms | https://bunny.net/tos/ | 2026-11-11 | 2026-10-26 |
| Status page | https://status.bunny.net/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | We use Atlassian internal bug tracking, plus feature requests, account owners information is passed from ZenDesk to be able to report back to the user. If the customer has chosen to provide further information such as customer logs, this would also be included in Atlassian. | Europe | 2026-11-10 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | We use Google Workspace for email communication, we may collect and store personal data such as name and email address. Additionally, if a user sends customer data through our email system, this data may also be collected and stored. | Europe | 2026-11-10 |
| MailChannels | We use MailChannels as a service to enable you to send emails to your clients. This will collect their name, email address and email content. All of this will be passed through to MailChannels to deliever these emails to your users. | United States | 2026-11-10 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | We use OpenAI to incorporate their text, audio, and media processing capabilities into our services. This includes processing data for features such as our support chatbot, video transcription (Stream), AI image generation, and automated content generation. All OpenAI-powered services are opt-in, and data is only processed when the relevant service is used. Zero Data Retention (ZDR) is enabled where supported. | United States | 2026-11-10 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | We use Slack to provide customer support to our users. In the course of providing this service, Slack may collect personal data such as names and email addresses of our users. In some cases, users may also choose to provide additional information, including customer logs, as part of their support request. | United States | 2026-11-10 |
| [ZenDesk](https://thirdpartyindex.com/vendors/zendesk.md) | We use ZenDesk to provide customer support to our users. In the course of providing this service, ZenDesk may collect personal data such as names and email addresses of our users. In some cases, users may also choose to provide additional information, including customer logs, as part of their support request. | Europe | 2026-11-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/251721)). CSV: https://thirdpartyindex.com/vendors/bunny-net/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

bunny.net's homepage made 236 requests to 6 domains, and 3 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

3 third parties by category: Analytics 1 (Google Cloud); Cookie compliance 1 (Cookiebot); Reviews 1 (Trustpilot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (3)

- Trustpilot: 12 requests to trustpilot.com; Trustpilot
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- Google Cloud: 2 requests to googlesyndication.com, googletagmanager.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)

### First party (1)

- bunny.net: 218 requests to bunny.net, b-cdn.net; Bunny, Bunny Fonts, Cybot, Gatsby 4.25.9, Open Graph, PWA, React, Webpack

1 tracked company loaded by the homepage is not in bunny.net's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (14)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Action1](https://thirdpartyindex.com/vendors/action1.md): Content Delivery Network (CDN) / Edge hosting
- [CookieFirst](https://thirdpartyindex.com/vendors/cookiefirst.md): Provider of Content Delivery Network (CDN) ensuring global performance of the cookie banner.; Providing webfont hosting and static file storage
- [CookieHub](https://thirdpartyindex.com/vendors/cookiehub.md): Content delivery network
- [DeveloperHub](https://thirdpartyindex.com/vendors/developerhub.md): Content delivery network; edge locations worldwide, origin shield in Paris, France
- [Fathom Analytics](https://thirdpartyindex.com/vendors/fathom-analytics.md): Content Delivery Network
- [Fleet](https://thirdpartyindex.com/vendors/fleet.md)
- [InMotion Hosting](https://thirdpartyindex.com/vendors/inmotion-hosting.md): To deliver and optimize website assets via a global content delivery network (CDN), improve load times, reduce latency, enhance performance, and ensure reliable…
- [Maileroo](https://thirdpartyindex.com/vendors/maileroo.md): Storage and Content Delivery Network (CDN) services
- [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): Content Delivery & Video Streaming — images attached in App Builder's chat, and MangoApps training videos and images
- [meetergo](https://thirdpartyindex.com/vendors/meetergo.md): Content delivery network (static assets, images)
- [Now4real](https://thirdpartyindex.com/vendors/now4real.md): Delivery of font files used by the Services through Bunny Fonts. The processing is limited to the transient handling of IP addresses and HTTP request data neces…
- [Nuclino](https://thirdpartyindex.com/vendors/nuclino.md): Content Delivery Network
- [Paperform](https://thirdpartyindex.com/vendors/paperform.md): Processing period: October 31st, 2023 - present Data disclosed: No PII is collected via Bunny.net at this time
- [Todoist](https://thirdpartyindex.com/vendors/todoist.md): Content Delivery Network; Data elements: IP addresses, device metadata

## Service status

Incidents it reported on its own status page.

- Last 90 days: 20 reported incidents (1 major or critical, 16 minor, 3 with no impact stated)
- Typical time to resolve: 3 h 19 min
- Status page last read: 2026-11-12
- Its status page says now: Partially Degraded Service (affected: Edge Storage: degraded performance)
- Under way: Network unavailability in Los Angeles (minor), since 2026-11-12 00:15 UTC
- Under way: Crypto Payment Failures (minor), since 2026-11-09 09:24 UTC
- 2026-11-12: Network unavailability in Los Angeles (minor)
- 2026-11-11: Shield Zone Update Failures (minor)
- 2026-11-09: Crypto Payment Failures (minor)
- 2026-11-05: Degraded API Response Times (minor)
- 2026-10-28: Security update regarding one of our infrastructure providers (no impact stated)
- 2026-10-24: Performance degradation in DE (no impact stated)
- 2026-10-15: Storage operations in DE and Stream uploads performance degradation (minor)
- 2026-10-15: Network issues in Frankfurt (no impact stated)

## Incidents reported by bunny.net's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor bunny.net lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which bunny.net lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/bunny-net

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api