# Callmate

Callmate (callmate.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/callmate
- Documents last verified: 2026-10-07
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 83 within two hops, 323 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Callmate, Third Party Index, https://thirdpartyindex.com/vendors/callmate (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.callmate.io/legal-pages/privacy#subprocessors | 2026-10-07 | 2026-10-06 |
| Privacy policy | https://www.callmate.io/legal-pages/privacy | 2026-10-07 | 2026-10-06 |
| Terms | https://www.callmate.io/legal-pages/terms | 2026-10-07 | 2026-10-06 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare, Inc](https://thirdpartyindex.com/vendors/cloudflare.md) | DNS, VPN, DDoS protection and data buckets | European locations. Some data is encrypted and stored in R2 buckets. Traffic passes through to/from Hetzner servers. | 2026-10-06 |
| [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Text-to-speech models | Optional service. Processing mostly inside Europe with zero data retention (ZDR) | 2026-10-06 |
| [Groq, Inc.](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | Text-to-speech models | Optional service. Servers in the USA | 2026-10-06 |
| [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | Server hosting | Datacenters in Falkenstein (Germany) and Helsinki (Finland) | 2026-10-06 |
| [OpenAI Ireland Ltd.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Large language models | Processing through OpenAI's EU locations with zero data retention (ZDR) | 2026-10-06 |
| [Stripe Payments Europe, Ltd.](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing, fraud detection, and financial reporting. | Servers in the USA | 2026-10-06 |
| [Twilio Ireland Limited](https://thirdpartyindex.com/vendors/segment.md) | Telephony and SIP | Data doesn't leave the European region (Ireland region only) | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/52973)). CSV: https://thirdpartyindex.com/vendors/callmate/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api